Compare Zoho SalesIQ and tawk.to 
Featured Products
At a Glance
Market Segments
Small-Business (73.7% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$0.00 3 Operator Per Month
Free Per Month
Zoho SalesIQ
Star Rating
(253)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 3 Operator Per Month
Browse all 4 pricing planstawk.to
Star Rating
(200)4.5 out of 5
Market Segments
Small-Business (73.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansZoho SalesIQ vs tawk.to
When assessing the two solutions, reviewers found tawk.to easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that tawk.to meets the needs of their business better than Zoho SalesIQ.
- When comparing quality of ongoing product support, Zoho SalesIQ and tawk.to provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of tawk.to over Zoho SalesIQ.
Pricing
Entry-Level Pricing
Zoho SalesIQ
FREE
$0.00
3 Operator Per Month
- File sharing
- Track and engage with 10K visitors/month
- 100 chat sessions/month
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Zoho SalesIQ
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
8.7
211
9.1
172
Ease of Use
8.7
211
9.0
172
Ease of Setup
8.6
154
9.0
88
Ease of Admin
8.7
152
9.0
78
Quality of Support
8.3
198
8.3
140
Has the product been a good partner in doing business?
8.9
146
8.9
67
Product Direction (% positive)
8.6
208
8.9
165
Features by Category
Messenger
8.2
11
|
Verified
Not enough data
8.3
11
|
Verified
Not enough data
8.9
15
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Channels
8.7
10
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
9
|
Verified
Not enough data
Customers
8.9
15
|
Verified
Not enough data
8.6
15
|
Verified
Not enough data
8.3
15
Not enough data
8.8
15
|
Verified
Not enough data
8.9
15
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
7.4
12
Not enough data
7.6
13
Not enough data
8.2
13
Not enough data
7.9
14
Not enough data
8.0
9
Not enough data
Platform
8.3
14
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.7
14
Not enough data
7.9
8
Not enough data
7.8
12
Not enough data
7.7
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.8
12
Not enough data
5.9
9
Not enough data
5.7
9
Communication
9.1
58
|
Verified
9.2
138
|
Verified
8.7
56
|
Verified
8.9
137
|
Verified
8.5
40
7.9
99
|
Verified
8.8
44
|
Verified
8.9
116
|
Verified
Feature Not Available
8.2
39
Internal Use
8.3
56
|
Verified
8.5
123
|
Verified
Feature Not Available
8.8
122
|
Verified
8.4
55
|
Verified
8.4
112
8.3
43
8.6
116
|
Verified
Feature Not Available
8.7
109
|
Verified
8.7
50
|
Verified
8.3
110
|
Verified
Generative AI
Not enough data
Not enough data
Self-Service Experience
7.7
17
Not enough data
7.7
16
Not enough data
7.2
13
Not enough data
7.5
10
Not enough data
8.0
10
Not enough data
Self-Service Platform
7.5
10
Not enough data
7.7
10
Not enough data
8.0
9
Not enough data
7.5
8
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
7.7
8
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
Discovery
7.9
7
Not enough data
8.1
7
Not enough data
7.4
7
Not enough data
Management
7.5
6
Not enough data
7.0
5
Not enough data
Platform
7.3
5
Not enough data
7.9
7
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.0
10
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback
8.5
9
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.2
6
Not enough data
7.9
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Zoho SalesIQ and tawk.to are categorized as Live Chat
Unique Categories
Zoho SalesIQ is categorized as Conversational Marketing, Chatbots, Sales Coaching, Customer Self-Service, Visitor Identification, and Lead Scoring
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Zoho SalesIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Marketing and Advertising
8.2%
Computer Software
6.5%
Insurance
4.7%
Financial Services
4.3%
Other
59.9%
Information Technology and Services
12.0%
Computer Software
10.9%
Marketing and Advertising
8.3%
Internet
5.2%
Education Management
4.2%
Other
59.4%
Alternatives
Discussions
Zoho SalesIQ has no discussions with answers
What is tawk.to used for?
1 Comment
SD
This is a absolutely crap product. Worst ux. I see why they are giving it in free.
Better switch to the free version of crisp.Read more
tawk.to has no more discussions with answers
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