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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Verloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioVoiceflow
Star Rating
(108)4.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verloop.io excels in its ease of use, scoring 9.4, which reviewers mention makes it intuitive for teams to implement chatbots without extensive technical knowledge. In contrast, Voiceflow, while still user-friendly, scores slightly lower at 9.0, indicating a steeper learning curve for some users.
- Reviewers mention that Verloop.io's quality of support is outstanding, with a score of 9.4, highlighting quick response times and helpful resources. On the other hand, Voiceflow's support, scoring 8.8, is noted as being adequate but not as responsive, leading to some frustration among users seeking immediate assistance.
- Users on G2 say that Verloop.io has a strong product direction, scoring 9.3, with frequent updates and new features that align with user feedback. Conversely, Voiceflow, while scoring slightly higher at 9.6, is praised for its innovative features but has been critiqued for slower implementation of user-requested changes.
- Reviewers mention that Verloop.io has a robust feature set, particularly its AI-driven customer engagement tools, which are highly rated for their effectiveness. In comparison, Voiceflow is recognized for its powerful prototyping capabilities, but some users feel it lacks depth in customer engagement features.
- Users report that Verloop.io has a strong presence in the mid-market segment, with 47.8% of reviews coming from this demographic, indicating its suitability for larger teams. In contrast, Voiceflow is favored by small businesses, with 59.6% of reviews, suggesting it may be more tailored for startups and smaller operations.
- G2 users highlight that Verloop.io's entry-level pricing is not free, which may deter some smaller businesses, while Voiceflow offers a free tier, making it more accessible for startups looking to experiment with chatbot solutions without upfront costs.
Pricing
Entry-Level Pricing
Verloop.io
No pricing availableVoiceflow
Starter
Free
For students and hobbyists.
- 1 workspace
- 50 knowledge base sources
- Basic LLM models
Free Trial
Verloop.io
No trial information availableVoiceflow
Free Trial is available
Ratings
Meets Requirements
9.3
181
8.7
92
Ease of Use
9.4
183
8.8
91
Ease of Setup
9.4
109
8.9
81
Ease of Admin
9.2
107
8.7
56
Quality of Support
9.4
181
8.7
84
Has the product been a good partner in doing business?
9.5
107
8.8
54
Product Direction (% positive)
9.3
169
9.6
89
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
8.7
24
Not enough data
8.3
24
Not enough data
Feature Not Available
Data
Not enough data
8.5
52
Not enough data
8.2
52
Interaction
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.3
52
Task & Flow Management - AI Chatbots
Not enough data
8.5
24
Not enough data
8.1
24
Learning
Not enough data
7.7
52
Not enough data
7.4
51
Deployment & Embedding - AI Chatbots
Not enough data
8.6
24
Not enough data
8.2
23
Content Generation
Not enough data
8.4
50
Not enough data
Feature Not Available
Admin & Configuration - AI Chatbots
Not enough data
8.9
24
System
Not enough data
8.6
52
Not enough data
9.1
51
Not enough data
8.4
52
Not enough data
8.6
52
Agentic AI - AI Chatbots
Not enough data
8.1
26
Not enough data
7.8
26
Not enough data
8.7
25
Not enough data
7.7
25
Not enough data
8.2
26
Not enough data
7.9
25
Not enough data
8.2
26
Monitoring & Improvement - AI Chatbots
Not enough data
7.9
23
Reliability & Safety - AI Chatbots
Not enough data
8.1
23
Responses
Not enough data
8.8
32
Not enough data
7.8
33
Not enough data
8.7
33
Automation - AI Agents
Not enough data
7.6
31
Not enough data
8.2
29
Not enough data
8.5
29
Not enough data
7.3
30
Not enough data
8.3
29
Platform
Not enough data
9.0
32
Not enough data
8.5
33
Not enough data
7.9
33
Autonomy - AI Agents
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
8.1
29
Not enough data
8.0
29
Generative AI
Not enough data
9.1
31
Not enough data
8.9
31
Responses
9.1
80
Not enough data
9.4
80
Not enough data
9.4
81
Not enough data
9.2
78
Not enough data
9.3
71
Not enough data
Platform
9.5
83
Not enough data
9.3
77
Not enough data
9.3
75
Not enough data
9.4
78
Not enough data
9.3
65
Not enough data
9.5
72
Not enough data
9.4
76
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.5
24
Not enough data
7.4
23
Not enough data
8.5
23
Not enough data
7.7
23
Support Automation
Not enough data
8.3
22
Not enough data
8.2
24
Not enough data
9.1
23
Not enough data
8.4
23
Generative AI
Not enough data
9.3
22
Not enough data
9.1
22
Customer Support
Not enough data
8.9
31
Not enough data
8.1
30
Not enough data
8.7
31
Automation
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.0
29
Artificial Intelligence
Not enough data
7.3
30
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
Not enough data
8.9
50
Not enough data
8.8
48
Agentic AI - Bot Platforms
Not enough data
8.2
31
Not enough data
7.9
32
Not enough data
8.1
31
Not enough data
7.8
31
Not enough data
8.4
31
Not enough data
7.6
31
Not enough data
8.0
32
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Not enough data
Internal Use
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
9.1
15
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
8.6
15
Not enough data
8.0
15
Integration and Extensibility - Generative AI Infrastructure
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Compliance - Generative AI Infrastructure
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
8.7
15
Usability and Support - Generative AI Infrastructure
Not enough data
9.0
15
Not enough data
9.3
15
Customization - AI Agent Builders
Not enough data
8.4
16
Not enough data
8.9
16
Not enough data
8.0
16
Functionality - AI Agent Builders
Not enough data
7.5
16
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
7.2
16
Data and Analytics - AI Agent Builders
Not enough data
8.5
16
Not enough data
8.5
16
Not enough data
7.6
16
Integration - AI Agent Builders
Not enough data
8.2
16
Not enough data
8.9
15
Not enough data
8.0
16
Not enough data
8.9
16
Voice Recognition - AI Voice Assistants
Not enough data
9.2
12
Speech Synthesis - AI Voice Assistants
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
9.0
12
Security and privacy - AI Voice Assistants
Not enough data
8.3
12
Compatibility - AI Voice Assistants
Not enough data
8.5
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Verloop.io and Voiceflow are categorized as Bot Platforms
Unique Categories
Voiceflow is categorized as AI Chatbots, AI Agent Builders, AI Voice Assistants, Generative AI Infrastructure, Customer Service Automation, AI Agents For Business Operations, and Conversational Support
Reviews
Reviewers' Company Size
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Computer Software
14.0%
Information Technology and Services
11.8%
Real Estate
5.4%
Marketing and Advertising
5.4%
Financial Services
5.4%
Other
58.1%
Discussions
Can I use this for small business as well
2 Comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
What is Voiceflow used for?
1 Comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
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