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At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Small-Business (63.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Catalyst
Star Rating
(652)4.5 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CatalystCustify
Star Rating
(472)4.7 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CustifySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Custify excels in Quality of Support with a score of 9.6, while Catalyst follows with a solid 9.0. Reviewers mention that Custify's support team is responsive and knowledgeable, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that Custify's Customer Monitoring feature scores 9.4, significantly higher than Catalyst's 8.5. Users say that Custify provides more comprehensive insights into customer behavior, which helps in proactive engagement.
- Users on G2 highlight Custify's superior Playbooks feature, scoring 9.2 compared to Catalyst's 8.0. Reviewers say that Custify's playbooks are intuitive and customizable, allowing for better customer journey management.
- G2 users report that Custify shines in Data Security with a score of 9.4, while Catalyst scores 8.7. Users mention that Custify's robust security measures give them peace of mind, especially for small businesses handling sensitive customer data.
- Reviewers mention that Custify's Scalability is rated at 9.0, compared to Catalyst's 8.6. Users say that Custify is better suited for growing businesses, allowing them to easily adapt as their customer base expands.
- Users report that Custify's Dynamic Segmentation feature scores 9.4, while Catalyst lags behind at 7.3. Reviewers say that Custify's segmentation capabilities allow for more targeted marketing efforts, which is crucial for small businesses looking to optimize their outreach.
Pricing
Entry-Level Pricing
Catalyst
No pricing availableCustify
No pricing availableFree Trial
Catalyst
No trial information availableCustify
No trial information availableRatings
Meets Requirements
8.5
510
9.0
367
Ease of Use
8.8
518
9.1
411
Ease of Setup
8.3
208
8.6
223
Ease of Admin
8.5
146
9.0
138
Quality of Support
8.9
442
9.6
349
Has the product been a good partner in doing business?
9.3
146
9.5
138
Product Direction (% positive)
9.1
471
9.4
362
Features by Category
Customer Information
8.5
348
|
Verified
9.3
334
|
Verified
8.5
341
|
Verified
9.4
334
|
Verified
8.7
345
|
Verified
8.8
338
|
Verified
7.9
309
|
Verified
9.2
330
|
Verified
8.4
320
|
Verified
9.3
332
|
Verified
7.9
309
|
Verified
8.8
321
|
Verified
6.3
222
8.1
228
Predictions
8.1
302
|
Verified
8.9
296
|
Verified
7.6
265
|
Verified
8.4
298
|
Verified
7.9
254
8.9
302
|
Verified
Feature Not Available
7.5
174
Platform
8.4
330
|
Verified
8.6
292
|
Verified
7.9
295
|
Verified
8.9
318
|
Verified
7.7
282
|
Verified
8.5
222
|
Verified
8.2
292
|
Verified
8.8
310
|
Verified
8.0
309
|
Verified
8.8
322
|
Verified
8.3
316
|
Verified
8.8
325
|
Verified
8.6
301
|
Verified
9.0
312
|
Verified
8.7
269
|
Verified
9.3
299
|
Verified
8.5
319
|
Verified
9.2
325
|
Verified
8.6
302
|
Verified
9.0
320
|
Verified
Generative AI
Feature Not Available
7.7
127
Feature Not Available
7.9
125
Agentic AI - Customer Success
5.5
16
8.5
11
5.9
16
8.8
11
6.9
16
9.0
12
5.4
15
8.9
11
5.6
16
8.5
11
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.2
88
8.5
8
8.3
82
8.5
8
Feature Not Available
7.9
8
Feature Not Available
8.3
8
Intelligence
7.2
64
7.1
7
Feature Not Available
7.1
7
Feature Not Available
7.4
7
Sales Team
7.9
54
8.0
5
Feature Not Available
8.7
5
7.9
72
Not enough data
Intelligence
7.7
63
Not enough data
Feature Not Available
Not enough data
7.0
59
Not enough data
Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Revenue Optimization
7.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.7
8
Not enough data
Platform Basics
7.9
56
9.3
12
Feature Not Available
8.9
12
7.9
50
9.2
12
Feature Not Available
8.5
12
7.4
48
9.4
12
Agentic AI - Customer Journey Mapping
6.9
6
Not enough data
Platform Basics
7.4
60
9.4
16
7.8
65
8.7
17
Platform Data
7.6
63
8.4
16
7.5
63
8.4
16
8.5
69
8.8
17
7.7
61
9.0
16
Platform Additional Functionality
Feature Not Available
8.4
15
7.8
64
8.9
14
7.8
61
9.0
14
Agentic AI - Customer Journey Analytics
6.7
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Analytics
Not enough data
9.8
8
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
6.7
7
Customization
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
8.3
6
Generative AI
Not enough data
7.4
7
Not enough data
8.3
7
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
Not enough data
8.8
20
Not enough data
8.6
20
Not enough data
8.9
20
Project Tracking
Not enough data
7.5
19
Not enough data
7.7
18
Not enough data
8.0
19
Not enough data
9.0
19
Not enough data
8.3
18
Customer Engagement
Not enough data
8.3
18
Not enough data
8.3
18
Not enough data
8.0
18
Not enough data
8.1
18
Not enough data
8.3
18
Categories
Categories
Shared Categories
Catalyst and Custify are categorized as Customer Revenue Optimization, Customer Data Platform (CDP), Customer Success, Customer Journey Mapping, and Customer Journey Analytics
Unique Categories
Catalyst has no unique categories
Custify is categorized as Product Analytics, Client Onboarding, Digital Adoption Platform, and Experience Management
Reviews
Reviewers' Company Size
Catalyst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Custify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.4%
Information Technology and Services
17.3%
Marketing and Advertising
10.2%
Financial Services
4.9%
Computer & Network Security
3.7%
Other
23.6%
Computer Software
47.4%
Information Technology and Services
15.0%
Marketing and Advertising
10.2%
Events Services
1.7%
Internet
1.5%
Other
24.1%
Alternatives
Discussions
Catalyst has no discussions with answers
Where is my data stored?
1 Comment
PW
Your data is stored in a data center either within the European Union or in the US, depending on your preference. Read more
How do we get started?
1 Comment
PW
Simply head to http://custify.com and subscribe for a demoRead more
Can I send unlimited customer data into Custify?
1 Comment
PW
Data storage and data retention depends on the plan that you choose. Read more
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