Introducing G2.ai, the future of software buying.Try now
Compare Synerise and User.com 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Croct
Visit Website
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Synerise
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SyneriseUser.com
Star Rating
(48)4.3 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about User.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that User.com excels in email marketing, particularly in building and personalizing emails, where it received a score of 9.0, while Synerise achieved a perfect score of 10.0, indicating that reviewers find Synerise's email capabilities to be more robust and user-friendly.
- Reviewers mention that User.com has a strong performance in lead management, scoring 9.0, but Synerise outshines it with a score of 9.7, suggesting that users appreciate Synerise's advanced features in online behavior tracking and automated alerts and tasks.
- G2 users highlight that User.com offers a better ease of use with a score of 8.5 compared to Synerise's 7.7, indicating that many find User.com more intuitive for everyday tasks, especially for small businesses.
- Users on G2 report that Synerise provides superior customer support, with a quality score of 9.2, compared to User.com's 8.7, suggesting that Synerise's support team is more responsive and helpful according to user feedback.
- Reviewers say that User.com shines in automation features, particularly in marketing ROI analytics with a score of 9.7, while Synerise also performs well but does not surpass this, indicating that User.com may be more effective for users focused on measuring marketing success.
- Users report that Synerise's integration capabilities are superior, especially in data import & export tools, where it scored 10.0, compared to User.com's 8.9, suggesting that Synerise is more flexible and easier to connect with other platforms, which is crucial for businesses looking to streamline their operations.
Pricing
Entry-Level Pricing
Synerise
No pricing availableUser.com
No pricing availableFree Trial
Synerise
No trial information availableUser.com
Free Trial is available
Ratings
Meets Requirements
9.4
12
8.2
40
Ease of Use
7.7
11
8.5
40
Ease of Setup
8.3
6
8.5
19
Ease of Admin
8.6
6
9.2
17
Quality of Support
9.2
11
8.7
38
Has the product been a good partner in doing business?
9.3
5
8.3
17
Product Direction (% positive)
8.9
11
8.7
36
Features by Category
Sales Force Automation
Not enough data
6.9
8
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
Not enough data
Not enough data
8.6
6
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
6.7
5
|
Verified
Not enough data
7.2
6
|
Verified
Marketing Automation
Not enough data
8.6
7
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.7
5
|
Verified
Customer Support
Not enough data
7.5
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
7.6
7
|
Verified
Reporting & Analytics
Not enough data
7.1
8
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
7.4
7
|
Verified
Mobile & Social
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
9.3
5
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.2
6
|
Verified
Not enough data
Not enough data
Integration
Not enough data
8.6
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
7.2
6
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
10.0
5
9.0
10
|
Verified
10.0
5
8.8
8
|
Verified
10.0
5
8.5
9
|
Verified
10.0
5
8.3
8
|
Verified
Online Marketing
9.3
5
9.2
6
|
Verified
10.0
5
8.9
6
|
Verified
9.7
5
8.9
6
|
Verified
9.7
5
9.2
6
|
Verified
10.0
5
8.9
6
Lead Management
9.7
5
9.2
6
|
Verified
9.7
5
9.3
5
|
Verified
10.0
5
8.1
7
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
8.5
8
|
Verified
9.7
5
9.2
6
|
Verified
10.0
5
9.7
5
|
Verified
10.0
5
9.2
8
|
Verified
Campaign Management
Not enough data
8.1
8
|
Verified
Not enough data
7.1
7
Not enough data
7.9
8
|
Verified
Not enough data
6.7
6
Social
Feature Not Available
8.6
7
Not enough data
8.3
8
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.8
7
Reporting & Analytics
9.7
5
7.7
8
|
Verified
9.3
5
9.0
8
|
Verified
9.7
5
9.4
6
|
Verified
9.7
5
9.4
6
|
Verified
Feature Not Available
8.7
5
Platform
10.0
5
Not enough data
9.7
5
9.0
5
|
Verified
10.0
5
9.3
5
|
Verified
9.7
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
10.0
5
7.8
6
|
Verified
10.0
5
7.5
6
|
Verified
Not enough data
8.0
5
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
9.3
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Intelligence
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.4
6
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
Not enough data
Internal Use
Not enough data
9.3
5
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
7.6
7
|
Verified
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Synerise and User.com are categorized as Marketing Automation
Reviews
Reviewers' Company Size
Synerise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.7%
Banking
16.7%
Retail
8.3%
Logistics and Supply Chain
8.3%
Information Technology and Services
8.3%
Other
41.7%
Marketing and Advertising
20.8%
Information Technology and Services
12.5%
Computer Software
12.5%
Internet
8.3%
Hospitality
6.3%
Other
39.6%
Alternatives
Discussions
Synerise has no discussions with answers
Can you help me with the setup?
1 Comment
Official Response from User.com
Each new client receives 1 free Onboarding call from our support team. You can ask for help on our chat as well. If you need some extra support, check our...Read more
Is User com good?
1 Comment
NN
User.com is a customer communication and marketing automation platform with a variety of features to help businesses engage with customers, manage leads, and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
