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Compare SolarWinds IT Incident Response (Squadcast) and Splunk On-Call 
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At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$9.00 Per Month
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SolarWinds IT Incident Response (Squadcast)
Star Rating
(309)4.4 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 Per Month
Browse all 3 pricing plansSplunk On-Call
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
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Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splunk On-Call excels in Quality of Support with a score of 9.2, while Squadcast has a slightly lower score of 8.8. Reviewers mention that the responsiveness and helpfulness of the support team in Splunk On-Call significantly enhance the user experience.
- Reviewers mention that Splunk On-Call shines in Ease of Setup with a score of 9.1 compared to Squadcast's 8.9. Users say that the straightforward onboarding process and intuitive interface make it easier for teams to get started quickly.
- G2 users highlight the Incident Reports feature in Squadcast, which received a high score of 9.4, indicating that it provides comprehensive insights and analytics. In contrast, Splunk On-Call's reporting features are rated lower, suggesting that users may find Squadcast's reporting capabilities more robust.
- Users on G2 report that both products perform well in Alerting, with Splunk On-Call scoring 9.4 and Squadcast slightly lower at 8.9. However, reviewers mention that Splunk On-Call's alerting system is more customizable, allowing teams to tailor notifications to their specific needs.
- Reviewers mention that Splunk On-Call's Ticketing System is rated at 8.9, which is competitive, but users report that Squadcast's ticket assignment and management tools are more intuitive, leading to better workflow efficiency.
- Users say that both platforms offer solid Automation features, with Splunk On-Call scoring 9.1. However, reviewers mention that Squadcast's automation capabilities are more user-friendly, making it easier for teams to implement automated responses to incidents.
Pricing
Entry-Level Pricing
SolarWinds IT Incident Response (Squadcast)
Pro
$9.00
Per Month
Modern On-Call and Incident Response Management
- Role Based Access Control
- Custom Integrations via API
- Knowledge Base
Splunk On-Call
Custom Pricing
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Create a customized plan to meet your specific needs.
Free Trial
SolarWinds IT Incident Response (Squadcast)
Free Trial is available
Splunk On-Call
Free Trial is available
Ratings
Meets Requirements
8.7
263
8.9
46
Ease of Use
8.6
267
8.6
46
Ease of Setup
8.9
135
9.1
29
Ease of Admin
8.9
132
8.9
29
Quality of Support
8.8
236
9.2
42
Has the product been a good partner in doing business?
9.1
125
9.8
26
Product Direction (% positive)
9.0
250
9.2
46
Features by Category
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
48
|
Verified
Not enough data
Service Desk
Feature Not Available
Not enough data
9.5
55
|
Verified
Not enough data
9.1
49
|
Verified
Not enough data
Management
9.1
39
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.8
34
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
42
|
Verified
Not enough data
9.1
34
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
177
|
Verified
Not enough data
9.1
186
|
Verified
Not enough data
8.5
175
|
Verified
Not enough data
Not enough data
Not enough data
Management Tools
8.5
176
|
Verified
Not enough data
8.5
173
|
Verified
Not enough data
8.3
163
|
Verified
Not enough data
Generative AI
7.4
71
Not enough data
7.3
71
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
58
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Records
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SolarWinds IT Incident Response (Squadcast) and Splunk On-Call are categorized as Incident Management and IT Alerting
Unique Categories
SolarWinds IT Incident Response (Squadcast) is categorized as IT Service Management (ITSM) Tools
Splunk On-Call is categorized as Incident Response
Reviews
Reviewers' Company Size
SolarWinds IT Incident Response (Squadcast)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk On-Call
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.1%
Computer Software
20.9%
Financial Services
8.5%
Logistics and Supply Chain
5.9%
Computer & Network Security
5.2%
Other
31.4%
Computer Software
30.0%
Information Technology and Services
28.0%
Retail
8.0%
Marketing and Advertising
6.0%
Broadcast Media
4.0%
Other
24.0%
Discussions
What is SquadCast?
2 Comments
VA
What is the roadmap of products? Can you share them with users?Read more
How much does SquadCast cost?
1 Comment
Official Response from SolarWinds IT Incident Response (Squadcast)
Squadcast is competitively priced as compared to competitors. Our platform is an "Integrated Reliability Management Platform" with capabilities including...Read more
Would Squadcast integrate well with existing tools like Slack, Jira, and AWS CloudWatch?
1 Comment
RB
<p>Welcome any feedback, positive or negative!</p>Read more
Splunk On-Call has no discussions with answers
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