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Compare ServiceTitan and Successware 
At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (69.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ServiceTitan
Star Rating
(345)4.5 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSuccessware
Star Rating
(30)4.0 out of 5
Market Segments
Small-Business (69.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SuccesswareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Successware. This indicates that users find ServiceTitan to be a more reliable and effective solution for their field service management needs.
- Users say that ServiceTitan's comprehensive support for trade businesses is a standout feature, with capabilities in scheduling, invoicing, and dispatching. Reviewers appreciate the seamless integration of payment processing, which enhances operational efficiency across various business workflows.
- According to verified reviews, Successware shines in its CRM functions and invoicing capabilities, with users highlighting its effectiveness in managing multiple activities and projects. Reviewers mention that the software allows for mobile connectivity, making it easier to manage business operations on the go.
- Reviewers mention that ServiceTitan's user-friendly interface and robust features contribute to a smoother day-to-day experience, with many praising its innovative approach to field service management. Users feel that once set up, the software significantly improves their operational efficiency.
- G2 reviewers report that while Successware offers solid tech support and training, it struggles with user experience in certain areas, such as ease of use and setup. This can lead to challenges for new users trying to navigate the system effectively.
- Users say that both platforms provide good support, but ServiceTitan's recent reviews indicate a more consistent and positive experience, with users feeling more confident in the software's ability to meet their evolving business needs.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableSuccessware
No pricing availableFree Trial
ServiceTitan
No trial information availableSuccessware
No trial information availableRatings
Meets Requirements
8.8
285
7.8
23
Ease of Use
8.4
290
6.7
23
Ease of Setup
6.8
217
6.7
12
Ease of Admin
8.0
194
7.5
14
Quality of Support
7.8
280
7.8
25
Has the product been a good partner in doing business?
8.7
195
8.7
14
Product Direction (% positive)
9.1
281
6.7
25
Features by Category
Generative AI
7.9
82
Not enough data
6.8
78
Not enough data
Before the Job
7.4
183
9.1
20
8.9
202
8.5
24
8.4
195
9.1
21
8.4
190
8.7
19
On the Job
8.6
196
7.8
23
7.8
198
7.8
20
7.3
180
7.6
16
8.5
202
6.3
20
8.1
171
6.7
13
After the Job
8.4
202
8.3
23
8.4
199
7.9
21
8.7
199
8.9
21
7.9
181
8.3
12
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and Successware are categorized as Field Service Management
Unique Categories
ServiceTitan is categorized as Pest Control and HVAC
Successware has no unique categories
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Successware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
37.1%
Consumer Services
23.7%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.2%
Consumer Services
34.5%
Construction
34.5%
Facilities Services
10.3%
Telecommunications
6.9%
Professional Training & Coaching
3.4%
Other
10.3%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Successware has no discussions with answers
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