Compare ServiceNow Software Asset Management and USU

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At a Glance
ServiceNow Software Asset Management
ServiceNow Software Asset Management
Star Rating
(60)4.4 out of 5
Market Segments
Enterprise (72.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Software Asset Management
USU
USU
Star Rating
(53)4.5 out of 5
Market Segments
Enterprise (51.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 100 seats
Browse all 3 pricing plans

ServiceNow Software Asset Management vs USU

When assessing the two solutions, reviewers found ServiceNow Software Asset Management easier to use and administer. However, reviewers felt that USU was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.

  • Reviewers felt that ServiceNow Software Asset Management meets the needs of their business better than USU.
  • When comparing quality of ongoing product support, ServiceNow Software Asset Management and USU provide similar levels of assistance.
  • For feature updates and roadmaps, our reviewers preferred the direction of ServiceNow Software Asset Management over USU.
Pricing
Entry-Level Pricing
ServiceNow Software Asset Management
No pricing available
USU
Customer Service Knowledge Management
Free Trial
100 seats
Browse all 3 pricing plans
Free Trial
ServiceNow Software Asset Management
No trial information available
USU
Free Trial is available
Ratings
Meets Requirements
8.8
37
8.6
47
Ease of Use
8.9
37
8.4
50
Ease of Setup
8.2
18
8.2
40
Ease of Admin
8.3
15
8.0
23
Quality of Support
8.6
35
8.6
44
Has the product been a good partner in doing business?
8.4
15
8.9
23
Product Direction (% positive)
9.7
36
9.2
45
Features by Category
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
11
Asset Inventory
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
9.1
11
Not enough data
8.8
11
Not enough data
8.5
11
Generative AI
Not enough data
8.6
11
Not enough data
8.2
10
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
8.8
10
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
8.8
10
Software Asset Management ToolsHide 16 FeaturesShow 16 Features
8.2
29
8.7
33
Functionality
8.8
21
8.6
32
8.1
21
9.1
31
8.1
19
8.9
30
7.8
19
8.2
27
8.3
19
8.7
26
8.3
19
8.4
29
Agentic AI - Software Asset Management Tools
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.1
6
Risk assessment
7.5
17
8.7
28
8.1
18
8.7
25
8.8
20
8.6
25
Not enough data
Not enough data
Knowledge Base
Not enough data
7.9
12
Not enough data
8.2
13
Not enough data
8.2
13
Security
Not enough data
8.0
11
Not enough data
8.5
13
Not enough data
8.6
13
Content
Not enough data
7.1
12
Not enough data
7.1
13
Not enough data
7.9
13
Not enough data
7.8
13
Communication
Not enough data
7.3
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
7.6
11
Categories
Categories
Shared Categories
ServiceNow Software Asset Management
ServiceNow Software Asset Management
USU
USU
ServiceNow Software Asset Management and USU are categorized as Software Asset Management Tools
Unique Categories
ServiceNow Software Asset Management
ServiceNow Software Asset Management has no unique categories
Reviews
Reviewers' Company Size
ServiceNow Software Asset Management
ServiceNow Software Asset Management
Small-Business(50 or fewer emp.)
2.1%
Mid-Market(51-1000 emp.)
25.5%
Enterprise(> 1000 emp.)
72.3%
USU
USU
Small-Business(50 or fewer emp.)
28.8%
Mid-Market(51-1000 emp.)
19.2%
Enterprise(> 1000 emp.)
51.9%
Reviewers' Industry
ServiceNow Software Asset Management
ServiceNow Software Asset Management
Information Technology and Services
29.8%
Computer Software
19.1%
Hospital & Health Care
8.5%
Consumer Electronics
6.4%
Computer & Network Security
6.4%
Other
29.8%
USU
USU
Consumer Services
26.9%
Computer Software
11.5%
Automotive
9.6%
Information Technology and Services
7.7%
Insurance
5.8%
Other
38.5%
Alternatives
ServiceNow Software Asset Management
ServiceNow Software Asset Management Alternatives
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SolarWinds Service Desk
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USU
USU Alternatives
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Guru
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Bloomfire
Bloomfire
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Document360
Document360
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SolarWinds Service Desk
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Discussions
ServiceNow Software Asset Management
ServiceNow Software Asset Management Discussions
Monty the Mongoose crying
ServiceNow Software Asset Management has no discussions with answers
USU
USU Discussions
Monty the Mongoose crying
USU has no discussions with answers