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At a Glance
Market Segments
Enterprise (62.4% of reviews)
Enterprise (44.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP ECC
Star Rating
(915)4.2 out of 5
Market Segments
Enterprise (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SAP ECCSAP Sales Cloud
Star Rating
(960)4.2 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSAP ECC vs SAP Sales Cloud
When assessing the two solutions, reviewers found SAP Sales Cloud easier to use, set up, and administer. Reviewers also preferred doing business with SAP Sales Cloud overall.
- Reviewers felt that SAP ECC meets the needs of their business better than SAP Sales Cloud.
- When comparing quality of ongoing product support, reviewers felt that SAP Sales Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Sales Cloud over SAP ECC.
Pricing
Entry-Level Pricing
SAP ECC
No pricing availableSAP Sales Cloud
No pricing availableFree Trial
SAP ECC
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
681
8.5
692
Ease of Use
7.3
689
7.9
704
Ease of Setup
6.8
291
8.1
390
Ease of Admin
7.4
254
8.0
260
Quality of Support
7.9
630
8.3
662
Has the product been a good partner in doing business?
7.9
248
8.5
261
Product Direction (% positive)
8.0
661
8.4
666
Features by Category
Sales Force Automation
Not enough data
8.3
470
|
Verified
Not enough data
8.2
312
Not enough data
8.2
432
|
Verified
Not enough data
8.3
450
|
Verified
Not enough data
8.1
406
|
Verified
Not enough data
8.1
426
|
Verified
Not enough data
8.1
427
|
Verified
Not enough data
8.2
429
|
Verified
Not enough data
8.2
445
|
Verified
Marketing Automation
Not enough data
7.9
378
|
Verified
Not enough data
8.2
303
Not enough data
8.4
400
|
Verified
Not enough data
8.1
348
|
Verified
Customer Support
Not enough data
8.4
411
|
Verified
Not enough data
8.2
421
|
Verified
Not enough data
8.2
418
|
Verified
Not enough data
8.0
381
|
Verified
Not enough data
8.2
409
|
Verified
Reporting & Analytics
Not enough data
8.2
459
|
Verified
Not enough data
8.2
458
|
Verified
Not enough data
8.2
415
|
Verified
Mobile & Social
Not enough data
8.1
270
Not enough data
8.0
217
Not enough data
7.8
340
|
Verified
Platform
Not enough data
8.1
289
|
Verified
Not enough data
8.3
289
|
Verified
Not enough data
8.5
293
|
Verified
Not enough data
8.3
260
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.4
276
|
Verified
Not enough data
8.4
292
|
Verified
Not enough data
8.3
280
|
Verified
Integration
Not enough data
8.4
288
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.1
251
|
Verified
Generative AI
Not enough data
7.6
137
Agentic AI - CRM
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.5
40
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
General Ledger
8.8
252
|
Verified
Not enough data
8.4
223
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
Accounts Receivable
8.4
233
|
Verified
Not enough data
8.3
226
|
Verified
Not enough data
8.4
212
|
Verified
Not enough data
Accounts Payable
8.2
233
|
Verified
Not enough data
8.5
246
|
Verified
Not enough data
8.6
245
|
Verified
Not enough data
Other Functionality
8.4
229
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.4
227
|
Verified
Not enough data
8.5
215
|
Verified
Not enough data
8.3
202
|
Verified
Not enough data
8.4
225
|
Verified
Not enough data
8.5
178
|
Verified
Not enough data
8.2
190
|
Verified
Not enough data
Reporting & Analytics
8.4
249
|
Verified
Not enough data
8.2
249
|
Verified
Not enough data
7.9
214
|
Verified
Not enough data
7.8
230
|
Verified
Not enough data
Platform
8.1
241
|
Verified
Not enough data
8.0
236
Not enough data
8.3
248
|
Verified
Not enough data
8.3
218
|
Verified
Not enough data
8.3
252
|
Verified
Not enough data
8.2
242
|
Verified
Not enough data
Integration
8.1
250
|
Verified
Not enough data
8.1
200
|
Verified
Not enough data
8.1
193
Not enough data
Cash Flow
8.5
78
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
8.9
82
|
Verified
Not enough data
Budgeting & Forecasting
7.9
214
|
Verified
Not enough data
8.5
80
|
Verified
Not enough data
8.5
76
|
Verified
Not enough data
8.6
85
|
Verified
Not enough data
Revenue
8.5
78
|
Verified
Not enough data
8.7
77
|
Verified
Not enough data
8.6
74
Not enough data
Payroll
8.7
67
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
8.6
75
|
Verified
Not enough data
8.5
79
|
Verified
Not enough data
AI
8.1
8
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.3
9
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
7.9
8
Not enough data
Mobile Applications - Accounting
8.3
7
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
Agentic AI - Accounting
8.7
5
Not enough data
Accounting
8.3
89
Not enough data
8.2
86
Not enough data
8.4
80
Not enough data
8.4
88
Not enough data
8.1
78
Not enough data
8.4
80
Not enough data
8.3
54
Not enough data
8.4
55
Not enough data
8.5
50
Not enough data
8.6
54
Not enough data
Inventory & Warehouse
8.5
93
Not enough data
8.5
91
Not enough data
8.5
88
Not enough data
8.4
83
Not enough data
8.4
84
Not enough data
8.4
79
Not enough data
8.5
84
Not enough data
8.0
76
Not enough data
Purchasing
8.6
85
Not enough data
8.8
91
Not enough data
8.2
86
Not enough data
8.8
89
Not enough data
Sales & Marketing
8.5
83
Not enough data
8.2
73
Not enough data
8.8
90
Not enough data
8.5
80
Not enough data
8.3
77
Not enough data
8.4
77
Not enough data
Manufacturing
8.7
81
Not enough data
8.6
76
Not enough data
8.5
72
Not enough data
8.4
73
Not enough data
8.3
76
Not enough data
8.4
81
Not enough data
8.4
71
Not enough data
8.6
75
Not enough data
Quality Management
8.4
72
Not enough data
8.3
74
Not enough data
8.0
73
Not enough data
8.1
72
Not enough data
7.9
73
Not enough data
8.5
72
Not enough data
8.5
74
Not enough data
Distribution
8.4
76
Not enough data
8.3
74
Not enough data
8.4
77
Not enough data
8.4
81
Not enough data
8.3
80
Not enough data
HR
8.5
73
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
Generative AI
6.3
8
Not enough data
6.5
8
Not enough data
Agentic AI - Process ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.5
37
|
Verified
Not enough data
8.1
36
|
Verified
Not enough data
8.0
36
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.2
35
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
8.5
21
|
Verified
Not enough data
8.9
22
|
Verified
Not enough data
8.6
21
|
Verified
Not enough data
8.8
20
|
Verified
Not enough data
Inventory & Warehouse
8.9
40
|
Verified
Not enough data
8.8
41
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
8.3
40
|
Verified
Not enough data
8.4
40
|
Verified
Not enough data
Purchasing
8.4
37
|
Verified
Not enough data
8.9
40
|
Verified
Not enough data
8.3
37
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
Sales & Marketing
8.7
37
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
36
|
Verified
Not enough data
Discrete Manufacturing
8.7
31
|
Verified
Not enough data
8.8
28
|
Verified
Not enough data
8.3
31
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
Process Manufacturing
8.6
31
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
8.3
36
|
Verified
Not enough data
ETO Manufacturing
8.8
28
|
Verified
Not enough data
8.6
31
|
Verified
Not enough data
8.7
27
|
Verified
Not enough data
Quality Management
8.6
27
|
Verified
Not enough data
8.8
28
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
8.4
28
|
Verified
Not enough data
Service
8.6
28
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
Distribution
8.9
32
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
HR
8.2
30
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mixed Mode ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.6
34
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
8.6
30
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
Inventory & Warehouse
8.8
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.7
35
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Purchasing
8.5
35
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Sales & Marketing
8.8
34
|
Verified
Not enough data
8.4
33
|
Verified
Not enough data
8.9
35
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
9.0
34
|
Verified
Not enough data
8.4
33
|
Verified
Not enough data
Manufacturing
8.6
32
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
8.7
32
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
8.3
31
|
Verified
Not enough data
Quality Management
8.5
32
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
Distribution
8.6
33
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
HR
8.7
31
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
Generative AI
8.7
5
Not enough data
9.3
5
Not enough data
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.5
53
|
Verified
Not enough data
8.3
51
|
Verified
Not enough data
8.1
49
|
Verified
Not enough data
8.2
48
|
Verified
Not enough data
8.1
50
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
8.6
42
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
Inventory
8.4
57
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.4
57
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
8.4
54
|
Verified
Not enough data
Warehousing
8.6
53
|
Verified
Not enough data
8.8
49
|
Verified
Not enough data
8.3
50
|
Verified
Not enough data
Purchasing
8.1
49
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.2
51
|
Verified
Not enough data
8.3
53
|
Verified
Not enough data
Sales & Marketing
8.5
52
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.4
52
|
Verified
Not enough data
8.2
51
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.2
50
|
Verified
Not enough data
Assembly
8.5
49
|
Verified
Not enough data
8.3
45
|
Verified
Not enough data
8.4
44
|
Verified
Not enough data
Logistics
8.2
51
|
Verified
Not enough data
8.1
48
|
Verified
Not enough data
8.2
52
|
Verified
Not enough data
8.0
50
|
Verified
Not enough data
7.8
50
|
Verified
Not enough data
HR
8.1
43
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Not enough data
Generative AI
7.6
7
Not enough data
8.3
7
Not enough data
Agentic AI - Distribution ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.3
11
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
9.2
11
Not enough data
8.2
10
Not enough data
8.5
9
Not enough data
8.6
11
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
8.6
7
Not enough data
8.5
9
Not enough data
Inventory & Warehouse
8.5
11
Not enough data
8.8
12
Not enough data
7.9
12
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
Purchasing
8.6
11
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
Sales & Marketing
8.2
10
Not enough data
9.1
9
Not enough data
9.4
8
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
9.0
10
Not enough data
8.8
10
Not enough data
Service
9.0
10
Not enough data
8.5
9
Not enough data
9.2
10
Not enough data
Manufacturing
9.1
11
Not enough data
9.4
11
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.9
11
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
8.8
10
Not enough data
Quality Management
8.8
11
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
9.2
10
Not enough data
Distribution
9.1
9
Not enough data
8.5
9
Not enough data
9.3
9
Not enough data
HR
8.5
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ETO ERP
Not enough data
Not enough data
Accounting
8.3
138
|
Verified
Not enough data
8.2
128
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.2
136
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
8.5
139
|
Verified
Not enough data
8.3
142
|
Verified
Not enough data
8.5
134
|
Verified
Not enough data
8.5
127
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
8.5
140
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
8.4
120
|
Verified
Not enough data
8.4
110
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
8.4
111
Not enough data
8.6
114
|
Verified
Not enough data
Back Office
8.4
126
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.3
118
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.4
126
|
Verified
Not enough data
8.2
120
|
Verified
Not enough data
8.1
108
|
Verified
Not enough data
8.7
135
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
8.1
113
|
Verified
Not enough data
8.2
122
|
Verified
Not enough data
8.5
126
|
Verified
Not enough data
8.2
117
|
Verified
Not enough data
8.1
107
|
Verified
Not enough data
Front Office
8.2
107
|
Verified
Not enough data
8.1
110
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
8.2
117
|
Verified
Not enough data
8.4
114
|
Verified
Not enough data
8.1
100
|
Verified
Not enough data
7.9
101
|
Verified
Not enough data
8.2
111
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
8.1
107
|
Verified
Not enough data
8.5
118
|
Verified
Not enough data
8.3
118
|
Verified
Not enough data
8.1
107
|
Verified
Not enough data
8.1
103
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.1
109
|
Verified
Not enough data
Integration
8.1
114
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.2
116
|
Verified
Not enough data
Logistics
8.3
115
|
Verified
Not enough data
8.1
113
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
125
|
Verified
Not enough data
8.1
130
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.2
117
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.2
119
|
Verified
Not enough data
Platform
8.3
127
|
Verified
Not enough data
8.3
115
|
Verified
Not enough data
8.3
124
|
Verified
Not enough data
8.4
129
|
Verified
Not enough data
8.4
131
|
Verified
Not enough data
8.4
127
|
Verified
Not enough data
Production
8.5
113
|
Verified
Not enough data
8.2
106
|
Verified
Not enough data
8.2
107
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.4
111
|
Verified
Not enough data
8.3
102
|
Verified
Not enough data
8.6
113
|
Verified
Not enough data
8.3
108
|
Verified
Not enough data
8.2
102
|
Verified
Not enough data
8.2
106
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.1
101
|
Verified
Not enough data
Reporting & Analytics
8.5
127
|
Verified
Not enough data
8.2
128
|
Verified
Not enough data
8.5
133
|
Verified
Not enough data
Generative AI
6.8
29
Not enough data
7.1
29
Not enough data
Agentic AI - ERP Systems
7.4
12
Not enough data
Nonconformance
8.4
35
Not enough data
8.7
31
Not enough data
8.4
33
Not enough data
Quality system
8.6
36
Not enough data
8.6
34
Not enough data
8.5
37
Not enough data
Risk Management
8.4
33
Not enough data
8.5
31
Not enough data
8.4
33
Not enough data
Inspection Management
8.5
34
Not enough data
8.7
35
Not enough data
8.8
32
Not enough data
Compliance
8.6
32
Not enough data
8.9
29
Not enough data
8.5
32
Not enough data
Platform
8.5
34
Not enough data
9.2
34
Not enough data
7.5
34
Not enough data
8.0
35
Not enough data
Services
8.1
35
Not enough data
8.1
33
Not enough data
8.5
35
Not enough data
8.8
33
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP ECC and SAP Sales Cloud share no categories
Unique Categories
SAP ECC is categorized as Process ERP, Mixed Mode ERP, Distribution ERP, Discrete ERP, ETO ERP, ERP Systems, Accounting, and Quality Management (QMS)
SAP Sales Cloud is categorized as CRM and Sales Analytics
Reviews
Reviewers' Company Size
SAP ECC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Accounting
6.9%
Automotive
5.7%
Consumer Goods
5.1%
Oil & Energy
4.2%
Other
67.7%
Information Technology and Services
13.7%
Computer Software
4.9%
Accounting
4.6%
Financial Services
3.8%
Automotive
3.3%
Other
69.7%
Discussions
What are the features of SAP ERP?
2 Comments
YR
It's FEBA I believe Read more
What is SAP ERP used for?
2 Comments
YS
SAP is used for managing and automating core business processes like finance, human resources, procurement, and supply chain management within an...Read more
Which data model is used for SAP's 4hana
1 Comment
ZH
SAP’s 4HANA is a new product which works entirely on in-memory platforms. The data models which are used in this technology consist of many layers. It...Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
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