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At a Glance
Market Segments
Small-Business (56.1% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 50 Conversations Per Month
Rulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RulaiTARS
Star Rating
(171)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Conversations Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TARS excels in its Live Chat feature, scoring 8.8, which allows for seamless customer interactions, while Rulai, with a score of 9.2, also offers strong live chat capabilities but is noted for its slightly better integration with other platforms.
- Reviewers mention that TARS provides a robust Customization Interface with a score of 8.6, allowing users to tailor their chatbots effectively, whereas Rulai shines with a higher score of 8.9, particularly praised for its advanced customization options that cater to specific business needs.
- G2 users highlight TARS' Quality of Support as a standout feature, scoring 9.6, indicating that users feel well-supported, while Rulai, with a score of 9.1, is also recognized for good support but does not match the high satisfaction levels reported for TARS.
- Users on G2 report that TARS has a strong Drip Sequences feature with a score of 9.3, which is particularly useful for marketing automation, while Rulai's score of 8.4 suggests it may not be as effective in this area, leading to some user dissatisfaction.
- Reviewers mention that TARS' AI Text Generation feature scores 9.0, providing users with high-quality content generation, while Rulai's score of 7.8 indicates that users find its AI capabilities less effective, particularly in generating engaging text.
- Users say that TARS offers a solid Analytics feature with a score of 8.5, but Rulai outperforms with a score of 9.0, as users appreciate its more comprehensive analytics tools that help in tracking performance and optimizing strategies.
Pricing
Entry-Level Pricing
Rulai
No pricing availableTARS
Freemium
Free Trial
50 Conversations Per Month
For individuals and small businesses.
- Basic LLM models
- Training limit of 5 Knowledge Bases
- Access to help guides
Free Trial
Rulai
Free Trial is available
TARS
Free Trial is available
Ratings
Meets Requirements
9.1
42
8.7
106
Ease of Use
9.3
43
9.0
108
Ease of Setup
9.2
17
9.0
72
Ease of Admin
9.2
18
9.1
71
Quality of Support
9.1
34
9.6
106
Has the product been a good partner in doing business?
9.6
15
9.4
72
Product Direction (% positive)
8.6
42
8.5
93
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
7.9
14
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.6
19
|
Verified
Channels
Not enough data
8.8
11
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
Not enough data
Not enough data
8.9
6
|
Verified
Customers
Not enough data
9.1
13
|
Verified
Not enough data
8.8
13
Not enough data
8.7
21
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
8.5
21
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.9
21
8.7
31
9.0
22
9.0
29
9.2
20
8.7
24
9.2
22
9.0
25
8.4
18
Feature Not Available
Platform
9.2
18
9.3
15
8.9
18
9.3
27
8.6
20
8.8
25
9.0
18
8.5
24
9.0
16
8.3
16
9.0
17
8.9
18
8.9
20
8.6
29
Generative AI
7.8
10
8.5
8
8.0
10
8.8
8
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rulai and TARS are categorized as Chatbots and Bot Platforms
Unique Categories
Rulai is categorized as AI Customer Support Agents
TARS is categorized as Conversational Marketing
Reviews
Reviewers' Company Size
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TARS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Marketing and Advertising
12.8%
Financial Services
11.5%
Health, Wellness and Fitness
7.4%
Internet
5.4%
Telecommunications
4.1%
Other
58.8%
Discussions
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 Comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 Comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 Comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
How to integrate TARs with CRM platform like Salesforce?
2 Comments
VA
Hi Biplab,
You can do this using our API Integration feature where you can make 3rd party API calls directly from the chatbot. Please refer to this help...Read more
How soon can we expect AI Bot from Tars?
1 Comment
MF
Depends on what scope of the AI. Right now it can be integrated with Dialogflow. You can also use this for NLP and Vision object identification using Google...Read more
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