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Compare Repair-CRM and ServiceTitan 
At a Glance
Market Segments
Small-Business (90.0% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
$19.00 Per Month
No pricing available
Repair-CRM
Star Rating
(10)5.0 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19.00 Per Month
Browse all 5 pricing plansServiceTitan
Star Rating
(342)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and job management that are seamlessly integrated. Users appreciate how the platform connects all business workflows, making operations efficient and streamlined.
- Users say that Repair-CRM offers a user-friendly experience for technicians, allowing them to easily complete jobs on-site by adding photos and parts directly to work orders. This feature helps eliminate the hassle of processing handwritten paperwork, which is a significant advantage for field operations.
- Reviewers mention that ServiceTitan has a higher overall satisfaction score, reflecting its robust capabilities and user-friendly design. Many users highlight its innovative approach and advanced technology, suggesting that it is a forward-thinking solution for the home services industry.
- According to verified reviews, Repair-CRM shines in ease of use, with technicians finding it quick to navigate and effective for creating work orders on the go. This simplicity is particularly beneficial for teams that need to manage maintenance schedules and track technician history efficiently.
- G2 reviewers indicate that while ServiceTitan has a wealth of features, some users have noted challenges with setup and configuration, which can be a hurdle for new users. In contrast, Repair-CRM is praised for its straightforward setup process, making it easier for businesses to get started quickly.
- Users highlight that ServiceTitan's support quality is generally good, but it falls short compared to Repair-CRM, which boasts a perfect score in this area. Reviewers appreciate Repair-CRM's responsive support, which enhances the overall user experience and helps resolve issues promptly.
Pricing
Entry-Level Pricing
Repair-CRM
Starter Plan
$19.00
Per Month
All Field Service functions included
for 1 user
- Scheduling & Dispatching Jobs
- Customer management with Asset tracking
- Inventory management
ServiceTitan
No pricing availableFree Trial
Repair-CRM
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
10.0
9
8.8
282
Ease of Use
10.0
9
8.5
286
Ease of Setup
10.0
8
6.9
213
Ease of Admin
10.0
8
8.1
193
Quality of Support
10.0
9
7.8
277
Has the product been a good partner in doing business?
10.0
8
8.7
194
Product Direction (% positive)
10.0
9
9.1
277
Features by Category
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
10.0
9
7.4
183
10.0
9
8.9
201
10.0
9
8.4
195
10.0
7
8.4
190
On the Job
10.0
9
8.6
196
10.0
6
7.8
198
10.0
8
7.3
180
10.0
7
8.5
201
10.0
7
8.1
170
After the Job
10.0
9
8.4
201
10.0
7
8.3
198
Not enough data
8.7
199
Not enough data
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Repair-CRM and ServiceTitan are categorized as Field Service Management
Unique Categories
Repair-CRM has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Repair-CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.0%
Mechanical or Industrial Engineering
20.0%
Consumer Services
20.0%
Automotive
20.0%
Packaging and Containers
10.0%
Other
10.0%
Construction
36.7%
Consumer Services
23.9%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Discussions
Repair-CRM has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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