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At a Glance
Market Segments
Enterprise (48.9% of reviews)
Enterprise (54.3% of reviews)
Entry-Level Pricing
$5,000 per year
Contact Us
Red Hat Ansible Automation Platform
Star Rating
(373)4.6 out of 5
Market Segments
Enterprise (48.9% of reviews)
Pros & Cons
Entry-Level Pricing
$5,000 per year
Free Trial is available
Browse all 3 pricing plansXurrent
Star Rating
(87)4.6 out of 5
Market Segments
Enterprise (54.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about XurrentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Red Hat Ansible Automation Platform excels in Deployment Automation with a score of 9.3, making it a preferred choice for automating complex deployment processes. In contrast, Xurrent, while still effective, scores lower in this area, indicating it may not be as robust for users needing extensive deployment capabilities.
- Reviewers mention that Xurrent shines in Quality of Support, achieving a score of 9.2 compared to Red Hat's 8.3. This suggests that users may find Xurrent's customer service more responsive and helpful, which can be crucial for organizations that require timely assistance.
- G2 users highlight that Red Hat Ansible Automation Platform offers superior Configuration Management with a score of 9.0, which is essential for maintaining system integrity and compliance. Users on G2 note that Xurrent's configuration features, while adequate, do not match the depth and flexibility provided by Red Hat.
- Users say that Xurrent's Ease of Use is a standout feature, scoring 9.1, which makes it more accessible for teams with varying levels of technical expertise. In comparison, Red Hat's score of 8.7 indicates that it may have a steeper learning curve for new users.
- Reviewers mention that Red Hat Ansible Automation Platform has a strong focus on Automation Support, particularly in Runbook Automation, scoring 9.6. This feature is particularly beneficial for organizations looking to streamline their operational processes, whereas Xurrent's automation capabilities, while good, do not reach the same level of sophistication.
- Users report that Xurrent's Incident Management features, including Automate Ticket Routing and Ticket Prioritization, score well, indicating a strong capability in managing support tickets effectively. Red Hat, while offering solid incident management, does not have the same level of user satisfaction in this area, suggesting that Xurrent may be better suited for teams focused on support efficiency.
Pricing
Entry-Level Pricing
Red Hat Ansible Automation Platform
Basic Tower
$5,000
per year
Up to 100 nodes
- 30 Days of Support only
- No response time SLA
- Maintenance & Upgrades
Xurrent
Premium
Contact Us
Enterprise Service Management
Most organizations have already realized that their people are more productive when they can quickly get help when they need it. That is why modern organizations offer a single self-service portal where their employees can get support from IT, HR, Finance, Marketing, Legal, Facilities Management, etc. The Premium plan is there for any organization that is ready to expand beyond the traditional self-service support that IT departments provide.
The Premium plan includes the ability to set up a directory account so that the organization structure, employee and site information is maintained centrally and does not require any effort from the different departments that offer support. Xurrent’s unique directory account feature is also valuable for multinationals that have, for example, an IT and HR department in multiple countries, as well as a shared services organization for Finance.
Organizations eager to automate manual tasks will find the Automation Rules functionality of the Premium plan compelling. Using Xurrent, they are able to identify the administrative tasks that are performed frequently and require a significant manual effort. The cost of this effort can then be eliminated using Xurrent’s automation capabilities.
Pricing for this plan depends primarily on the number of users and the procurement process of the organization. Special discounts are available for higher education, governments and NGOs.
To request a quote, please submit your company email address and a telephone number. A representative from Xurrent will contact you within 2 business days to understand the scope of your organization’s service management needs and its procurement process requirements.
- All features listed in the other pricing plans
- Portfolio management
- Project management
Free Trial
Red Hat Ansible Automation Platform
Free Trial is available
Xurrent
Free Trial is available
Ratings
Meets Requirements
9.0
154
8.9
69
Ease of Use
8.7
318
9.1
70
Ease of Setup
8.2
246
8.7
49
Ease of Admin
8.8
90
8.6
48
Quality of Support
8.3
126
9.1
68
Has the product been a good partner in doing business?
8.8
74
9.2
47
Product Direction (% positive)
9.4
155
9.8
64
Features by Category
Administration
9.0
23
Not enough data
8.5
23
Not enough data
8.4
21
Not enough data
Functionality
9.3
24
Not enough data
8.6
20
Not enough data
8.3
21
Not enough data
8.6
24
Not enough data
8.2
19
Not enough data
Processes
8.6
22
Not enough data
8.7
22
Not enough data
8.3
20
Not enough data
Configuration
9.0
5
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Agentic AI - Network Automation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
8.0
5
Not enough data
9.0
5
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Logistics
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Security - Network Automation
Not enough data
Not enough data
8.6
6
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Administration
Not enough data
8.6
41
Not enough data
8.1
40
Not enough data
8.2
42
Service Desk
Not enough data
8.8
42
Not enough data
8.4
42
Not enough data
8.8
42
Management
Not enough data
8.3
40
Not enough data
8.9
38
Not enough data
8.6
33
Not enough data
8.5
36
Not enough data
8.0
32
Functionality
Not enough data
9.3
42
Not enough data
7.7
33
Not enough data
8.0
34
Not enough data
8.5
41
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
30
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
8.9
29
Not enough data
Automation
9.2
30
Not enough data
9.0
29
Not enough data
9.3
27
Not enough data
9.0
31
Not enough data
IT Management
9.0
32
Not enough data
9.1
31
Not enough data
8.5
28
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
16
Not enough data
8.9
17
Not enough data
8.9
16
Not enough data
Management
9.1
15
Not enough data
8.2
16
Not enough data
9.6
16
Not enough data
Agentic AI - Continuous Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
7.1
36
Not enough data
8.5
37
Not enough data
8.4
40
Not enough data
Not enough data
Management Tools
Not enough data
9.0
42
Not enough data
8.9
39
Not enough data
8.5
40
Generative AI
Not enough data
8.7
13
Not enough data
8.9
12
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Visualization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
12
Not enough data
8.0
11
Not enough data
7.9
11
Not enough data
Functionality
8.9
11
Not enough data
8.2
10
Not enough data
8.7
10
Not enough data
Processes
8.3
11
Not enough data
7.5
10
Not enough data
8.3
11
Not enough data
Functionality
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Management
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Continuous Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Support - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Error Management - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance and Reporting - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.6
49
Not enough data
8.3
47
Not enough data
8.1
50
Not enough data
8.5
48
Not enough data
8.6
48
Reporting
Not enough data
8.2
47
Not enough data
7.9
49
Not enough data
7.6
38
Access & Usability
Not enough data
7.8
44
Not enough data
8.7
48
Not enough data
8.4
44
Not enough data
8.7
35
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
5.6
13
Feature Not Available
Platform
Feature Not Available
8.9
28
7.1
12
8.5
28
6.3
13
8.8
31
6.5
12
8.2
32
6.9
12
8.5
34
Security
6.0
12
7.9
25
8.3
13
7.2
24
6.8
12
Feature Not Available
8.6
12
9.3
32
8.3
12
9.1
34
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Red Hat Ansible Automation Platform and Xurrent are categorized as Enterprise IT Management
Unique Categories
Red Hat Ansible Automation Platform is categorized as DevOps Platforms, Cloud Infrastructure Automation, Network Automation Tools, Application Release Orchestration, Patch Management, Vulnerability Scanner, Log Analysis, Continuous Delivery, Configuration Management, Continuous Integration, Build Automation, and Runbook Automation
Reviews
Reviewers' Company Size
Red Hat Ansible Automation Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xurrent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Financial Services
10.7%
Computer Software
9.0%
Telecommunications
8.2%
Banking
6.3%
Other
50.0%
Information Technology and Services
27.2%
Insurance
8.6%
Automotive
6.2%
Consulting
4.9%
Hospital & Health Care
4.9%
Other
48.1%
Alternatives
Discussions
What is Red Hat Ansible Automation Platform used for?
1 Comment
AJ
Red Hat Ansible Automation Platform streamlines IT operations by automating configuration management, application deployment, and task automation. It excels...Read more
Red Hat Ansible Automation Platform has no more discussions with answers
Xurrent has no discussions with answers
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