G2 reviewers report that Reachdesk excels in user-friendliness, with many users highlighting its intuitive interface that makes it easy for beginners to navigate. One user mentioned, "It is easy to use and navigate, especially for beginner users," which suggests a smooth onboarding experience.
Users say that Swag.com offers a wide range of merchandise options, making it easy to find the right items for their needs. A reviewer noted, "Great options on merch - good range and having access to an account rep has been super valuable," indicating strong support for product selection.
According to verified reviews, Reachdesk has a higher overall satisfaction score compared to Swag.com, reflecting a more favorable user experience. Users appreciate how Reachdesk simplifies the process of sending gifts to prospects, with one stating, "Reachdesk is easy to use and makes it really simple to send meaningful gifts to prospects to drive pipeline."
Reviewers mention that Swag.com shines in customer service, with users praising the responsiveness of their support team. One user shared their positive experience, saying, "I even reached out to customer service to see if they could get me the shipment a few days earlier and they were very responsive," highlighting the company's commitment to customer satisfaction.
Users report that while both platforms are user-friendly, Swag.com has a slight edge in setup and integration, with many finding the website streamlined and easy to use. A reviewer commented, "I like how streamlined and clean the entire website is," which suggests a seamless experience for integrating swag into business operations.
According to recent feedback, Reachdesk's ease of use is complemented by its strong administrative features, with users noting that it is "super user friendly and easy to train our reps on!" This indicates that while both platforms are effective, Reachdesk may be more suitable for teams looking for straightforward training and management capabilities.
Pricing
Entry-Level Pricing
Reachdesk
No pricing available
Swag.com
Swag Management Platform
$0
Our Swag Management Platform is free to use for all customers purchasing their swag at Swag.com. You can store and manage your swag inventory, ship in bulk or to individuals and create Swag Giveaways with no additional platform fees.
What are the most common reactions you receive from prospects? Has anyone ever refused a gift?
1 Comment
MH
Typically prospects are pretty excited and surprised by their gifts, but we have had a few people refuse the gift due to legalities within their company....Read more
Yes it is. My company ordered water bottles from them recently and they turned out great!Read more
What does swag com do?
1 Comment
AG
Provides customized items that you can send to customers as well as employees as gifts. The best part is that they can drop ship to multiple addresses on...Read more
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