Users report that Pipl excels in "Ease of Use" with a score of 9.2, making it a preferred choice for small businesses looking for straightforward implementation, while Trulioo, with a score of 8.8, is noted for its slightly steeper learning curve.
Reviewers mention that Trulioo shines in "Quality of Support," achieving a score of 9.5, which users appreciate for its responsiveness and helpfulness, whereas Pipl's score of 9.1, while still strong, indicates a slightly less robust support experience.
G2 users highlight Pipl's "Fraud Detection" capabilities, particularly its "Name Matching" feature, which scored 7.7, as being effective for small businesses, while Trulioo's "Watch List" feature scored higher at 8.3, indicating a more comprehensive approach to monitoring potential fraud.
Users on G2 report that Pipl's "Real-Time Monitoring" is user-friendly and efficient, which is crucial for businesses needing immediate insights, while Trulioo's similar feature is noted for its depth but may require more setup time, impacting its overall ease of use.
Reviewers say that Pipl's "Product Direction" score of 7.6 suggests some concerns about future updates and features, while Trulioo's higher score of 8.8 indicates a more positive outlook on ongoing product development and enhancements.
Users report that both products have strong "Compliance" features, but Trulioo's focus on "Regulations and Jurisdictions" is particularly praised for its thoroughness, making it a better fit for mid-market companies with complex compliance needs compared to Pipl.
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