# Phorest Salon Software vs Zenoti Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zenoti excels in understanding the unique needs of the salon and spa industry, with features designed to tackle operational challenges like appointment flow and reporting. Users appreciate having everything integrated into one platform, which simplifies their workflow.
- **Users say** that Phorest Salon Software offers a straightforward and user-friendly experience, with many finding it easier to manage appointments than their personal calendars. The ability to quickly add extras to services and adjust appointment timings without hassle is frequently highlighted as a major plus.
- **Reviewers mention** that Zenoti's comprehensive feature set is a significant advantage, as it continually evolves to meet user needs. Many users have noted that the platform is actively adding relevant features, which keeps it aligned with their business requirements.
- **According to verified reviews** , Phorest shines in its ease of use, particularly for scheduling. Users appreciate the drag-and-drop functionality for appointments, which allows for quick adjustments without needing to navigate through multiple screens.
- **G2 reviewers highlight** that while Zenoti has a slightly steeper learning curve during setup, its robust support and quality of service make it a valuable partner in business. Users have praised the quality of support, noting that it significantly enhances their overall experience.
- **Users report** that Phorest's simplicity can sometimes come at the cost of advanced features, which may limit its appeal for larger businesses or those with more complex needs. While it is easy to use, some users feel it lacks the depth that Zenoti provides for comprehensive salon management.



| | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 30 | 284 | 
| **Largest Market Segment** | Small-Business (96.6% of reviews) | Small-Business (81.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Phorest Salon Software

**Not enough data**

### Zenoti

Pros:
- Customer Support (45 reviews)
- Features (31 reviews)

Cons:
- Complex Setup (14 reviews)
- Complexity (13 reviews)

---
## Ratings Comparison
| Rating | Phorest Salon Software | Zenoti | 
|---|---|---|
  | **Meets Requirements** | 8.3 (25 reviews) | 8.9 (237 reviews) | 
  | **Ease of Use** | 8.7 (25 reviews) | 8.2 (242 reviews) | 
  | **Ease of Setup** | 8.2 (11 reviews) | 7.5 (207 reviews) | 
  | **Ease of Admin** | 8.8 (11 reviews) | 8.2 (157 reviews) | 
  | **Quality of Support** | 8.8 (25 reviews) | 9.0 (235 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (11 reviews) | 9.0 (156 reviews) | 
  | **Product Direction (% positive)** | 9.1 (25 reviews) | 9.0 (230 reviews) | 

---
## Pricing

### Phorest Salon Software

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zenoti

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Phorest Salon Software** | 7.0/10 | 5 |
| **Zenoti** | 8.7/10 | 122 |

#### Business Administration - Spa Management

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Inventory Management** | Not enough data | 8.5 (95 reviews) | 
| **Billing & Sales** | Not enough data | 9.1 (98 reviews) | 
| **Employee Management** | Not enough data | 8.8 (99 reviews) | 

#### Marketing - Spa Management

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Membership** | Not enough data | 8.7 (84 reviews) | 
| **Social Review** | 7.3 (5 reviews) | 8.3 (84 reviews) | 
| **Automated Campaigns** | Not enough data | 8.6 (86 reviews) | 

#### Guest Experience - Spa Management

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Scheduling** | 6.7 (5 reviews) | 9.1 (113 reviews) | 
| **Surveys** | Not enough data | 8.5 (77 reviews) | 
| **Customer Trends** | Not enough data | 8.8 (84 reviews) | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Phorest Salon Software** | N/A | N/A |
| **Zenoti** | 8.5/10 | 118 |

#### Business Management

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Inventory Management** | Not enough data | 8.4 (101 reviews) | 
| **Merchant Services** | Not enough data | 8.7 (106 reviews) | 
| **Appointment Scheduling** | Not enough data | 9.2 (113 reviews) | 
| **Employee Management** | Not enough data | 8.7 (107 reviews) | 

#### Marketing

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Client Communications** | Not enough data | 8.5 (108 reviews) | 
| **Loyalty Management** | Not enough data | 8.5 (101 reviews) | 
| **CRM** | Not enough data | 8.5 (104 reviews) | 

#### Practice Management

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Patient Records** | Not enough data | 8.6 (110 reviews) | 
| **Photo Management** | Not enough data | 8.4 (98 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | 8.5 (98 reviews) | 
| **Insurance Billing** | Not enough data | Feature Not Available | 

#### Platform Tools

| Feature | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.6 (107 reviews) | 
| **Healthtech Integrations** | Not enough data | 8.2 (87 reviews) | 
| **Mobile App** | Not enough data | 8.1 (98 reviews) | 

---
## Categories
**Shared Categories (1):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)


**Unique to Zenoti (1):** [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | Phorest Salon Software | Zenoti | 
|---|---|---|
| **Small-Business** | 96.6% | 81.8% | 
| **Mid-Market** | 3.4% | 16.8% | 
| **Enterprise** | 0% | 1.4% | 

### By Industry

#### Phorest Salon Software

- **Health, Wellness and Fitness:** 27.6%
- **Consumer Services:** 27.6%
- **Cosmetics:** 13.8%
- **Retail:** 10.3%
- **Marketing and Advertising:** 3.4%
- **Hospitality:** 3.4%
- **Facilities Services:** 3.4%
- **Consumer Goods:** 3.4%
- **Computer Software:** 3.4%
- **Accounting:** 3.4%

#### Zenoti

- **Health, Wellness and Fitness:** 32.4%
- **Medical Practice:** 28.4%
- **Consumer Services:** 13.1%
- **Cosmetics:** 9.1%
- **Retail:** 2.9%
- **Alternative Medicine:** 2.9%
- **Hospitality:** 2.9%
- **Hospital & Health Care:** 2.2%
- **Accounting:** 1.1%
- **Marketing and Advertising:** 0.7%
- **Other:** 4.4%

---
## Alternatives

### Alternatives to Phorest Salon Software

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (519 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (109 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (305 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (100 reviews)
- [Rosy Salon Software](https://www.g2.com/products/rosy-salon-software-rosy-salon-software/reviews) — 4.6/5 stars (15 reviews)
- [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) — 4.4/5 stars (100 reviews)

### Alternatives to Zenoti

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (519 reviews)
- [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (100 reviews)
- [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) — 4.4/5 stars (100 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (305 reviews)
- [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (284 reviews)

---
## Top Discussions

### Phorest Salon Software

- Title: [What happens if the Internet goes down? Will I still be able to access Phorest?](https://www.g2.com/discussions/wifi-internet) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Your Internet connection is highly unlikely to go down.

If it happens, you will be able to log onto the Phorest Go app from your phone or tablet using..."
- Title: [Will you train my team to use Phorest?](https://www.g2.com/discussions/training-b7de6d88-6e18-479a-aedf-4fbd4dac57f7) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We will train your team for you.

We train everybody together to start. We also train owners and managers about more advanced features (like access..."
- Title: [What if I add new stylists or therapists to my team? Will you train them too?](https://www.g2.com/discussions/new-members-of-your-team) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We will train them too.

Our promise is to get everyone on your team, at any stage of the adventure, confident, competent and at total ease with the..."
- Title: [Is Phorest just a software?](https://www.g2.com/discussions/the-software) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. It’s also a team dedicated to help YOU grow.

We train you to use the software, give you ideas for your marketing, teach you how to use our most..."
- Title: [Is my data secure with Phorest? Where is it stored?](https://www.g2.com/discussions/data-security-1748a6b3-6c69-4854-a4ef-06a3c89b36d2) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Your data is stored in multiple data centres to provide high availability and redundancy in case of data centre failure. We employ the services of Amazon Web..."

### Zenoti

- Title: [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) — 1 comment
  > **Top comment:** "Yes, Zenoti is cloud-based."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/phorest-salon-software-vs-zenoti)