Compare Phorest Salon Software and Zenoti 
At a Glance
Market Segments
Small-Business (96.6% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Phorest Salon Software
Star Rating
(30)4.4 out of 5
Market Segments
Small-Business (96.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Phorest Salon SoftwareZenoti
Star Rating
(266)4.5 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZenotiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zenoti excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Phorest Salon Software. Users appreciate the extensive range of features, with one noting, "The many, many features... it is really slick," highlighting the software's capability to handle complex salon operations.
- Users say that Zenoti's implementation process can be challenging due to its complexity, requiring a learning period. However, they also commend the support team for their assistance during this transition, with one user stating, "Their support has been great," indicating a strong partnership during setup.
- Reviewers mention that Phorest Salon Software shines in its simplicity and ease of use, making it a favorite for those who prefer straightforward solutions. One user expressed, "I love how it’s more simple than my iPhone calendar," which speaks to its intuitive design for daily scheduling tasks.
- According to verified reviews, Zenoti offers superior scheduling capabilities, with users praising its ability to manage appointments efficiently. A user highlighted, "I appreciate how simple it is to schedule a patient," showcasing how the software can streamline booking processes.
- Users report that while Phorest allows for easy appointment adjustments, such as dragging and moving appointments, it may lack the depth of features that Zenoti provides. One user noted, "I like how Phorest allows you to drag and move appointments," but this simplicity may not meet the needs of larger or more complex salons.
- Reviewers indicate that Zenoti's quality of support is a standout feature, with a score of 9.0, which is higher than Phorest's. Users have shared positive experiences with Zenoti's support team, emphasizing their responsiveness and helpfulness, which can be crucial for businesses relying on timely assistance.
Pricing
Entry-Level Pricing
Phorest Salon Software
No pricing availableZenoti
No pricing availableFree Trial
Phorest Salon Software
No trial information availableZenoti
No trial information availableRatings
Meets Requirements
8.3
25
8.8
221
Ease of Use
8.7
25
8.2
226
Ease of Setup
8.2
11
7.5
191
Ease of Admin
8.8
11
8.2
155
Quality of Support
8.8
25
8.9
219
Has the product been a good partner in doing business?
9.2
11
9.1
154
Product Direction (% positive)
9.1
25
8.9
215
Features by Category
Business Administration - Spa Management
Not enough data
8.5
91
Not enough data
9.1
94
Not enough data
8.7
96
Marketing - Spa Management
Not enough data
8.7
81
7.3
5
8.3
83
Not enough data
8.6
83
Guest Experience - Spa Management
6.7
5
9.1
100
Not enough data
8.5
77
Not enough data
8.7
81
Business Management
Not enough data
8.4
100
Not enough data
8.7
104
Not enough data
9.1
111
Not enough data
8.7
106
Marketing
Not enough data
8.5
107
Not enough data
8.5
100
Not enough data
8.5
103
Practice Management
Not enough data
8.6
109
Not enough data
8.4
97
Not enough data
Feature Not Available
Not enough data
8.5
97
Not enough data
Feature Not Available
Platform Tools
Not enough data
8.6
106
Not enough data
8.2
86
Not enough data
8.1
97
Categories
Categories
Shared Categories
Phorest Salon Software and Zenoti are categorized as Spa and Salon Management
Unique Categories
Phorest Salon Software has no unique categories
Zenoti is categorized as Medical Spa
Reviews
Reviewers' Company Size
Phorest Salon Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zenoti
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
27.6%
Consumer Services
27.6%
Cosmetics
13.8%
Retail
10.3%
Marketing and Advertising
3.4%
Other
17.2%
Health, Wellness and Fitness
30.9%
Medical Practice
30.1%
Consumer Services
12.4%
Cosmetics
8.9%
Retail
3.1%
Other
14.7%
Discussions
What happens if the Internet goes down? Will I still be able to access Phorest?
1 Comment
Official Response from Phorest Salon Software
Your Internet connection is highly unlikely to go down.
If it happens, you will be able to log onto the Phorest Go app from your phone or tablet using...Read more
Will you train my team to use Phorest?
1 Comment
Official Response from Phorest Salon Software
Yes. We will train your team for you.
We train everybody together to start. We also train owners and managers about more advanced features (like access...Read more
What if I add new stylists or therapists to my team? Will you train them too?
1 Comment
Official Response from Phorest Salon Software
Yes. We will train them too.
Our promise is to get everyone on your team, at any stage of the adventure, confident, competent and at total ease with the...Read more
Zenoti has no more discussions with answers
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