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Compare Shopify POS and Zettle by PayPal 
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At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
USD $89/month per location
No pricing available
Shopify POS
Star Rating
(335)4.4 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansZettle by PayPal
Star Rating
(25)4.3 out of 5
Market Segments
Small-Business (77.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zettle by PayPalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPal Zettle excels in Ease of Use with a score of 9.3, making it a favorite among small businesses for its intuitive interface, while Shopify POS, with a score of 8.8, is noted for being slightly more complex to navigate.
- Reviewers mention that PayPal Zettle offers superior Mobile Payments capabilities, scoring 8.6, which allows for seamless transactions on-the-go, whereas Shopify POS, with a score of 8.1, has been noted for occasional connectivity issues in mobile environments.
- G2 users highlight that Shopify POS shines in Inventory Management, scoring 8.8, with features like low-stock alerts and multilocation tracking, while PayPal Zettle, scoring 8.3, lacks some advanced inventory features that larger retailers might require.
- Users on G2 report that PayPal Zettle's Payment Processing is robust, particularly with its encryption score of 9.0, ensuring secure transactions, while Shopify POS, with a score of 8.0, has received feedback about higher processing fees that can impact small businesses.
- Reviewers mention that Shopify POS provides better Reporting & Analytics tools, scoring 8.9, which are essential for data-driven decision-making, compared to PayPal Zettle's score of 8.2, which lacks some depth in analytics features.
- Users say that both platforms offer Customer Management features, but Shopify POS, with a score of 8.5, is preferred for its comprehensive customer profiles and loyalty management, while PayPal Zettle, scoring 8.0, is seen as more basic in this area.
Pricing
Entry-Level Pricing
Shopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Zettle by PayPal
No pricing availableFree Trial
Shopify POS
Free Trial is available
Zettle by PayPal
No trial information availableRatings
Meets Requirements
8.5
282
9.1
18
Ease of Use
8.8
283
9.1
18
Ease of Setup
8.9
164
8.7
10
Ease of Admin
8.9
152
8.3
6
Quality of Support
8.5
269
8.6
17
Has the product been a good partner in doing business?
8.9
150
8.3
6
Product Direction (% positive)
8.8
282
10.0
17
Features by Category
POS
8.6
121
9.2
12
8.1
101
8.3
10
8.0
110
8.3
10
8.3
116
8.5
10
8.6
116
9.2
11
Marketing
7.7
102
8.0
9
8.2
109
8.3
9
Administration
8.3
120
8.6
11
7.8
105
8.5
10
8.3
123
8.7
10
8.7
121
8.3
10
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meal Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
9.1
22
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
9.0
22
Not enough data
Administration
8.9
21
Not enough data
8.8
23
Not enough data
8.1
21
Not enough data
8.1
23
Not enough data
8.3
22
Not enough data
7.3
22
Not enough data
7.8
22
Not enough data
Payment Options
8.2
22
Not enough data
7.7
22
Not enough data
Security
8.5
23
Not enough data
Platform
8.4
22
Not enough data
8.5
22
Not enough data
Payment
8.5
19
Not enough data
7.8
19
Not enough data
7.5
19
Not enough data
8.1
19
Not enough data
7.7
19
Not enough data
8.2
19
Not enough data
8.5
20
Not enough data
8.2
19
Not enough data
Checkout
8.5
19
Not enough data
7.9
18
Not enough data
8.6
17
Not enough data
8.8
17
Not enough data
8.2
17
Not enough data
Inventory Management
8.5
18
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.1
17
Not enough data
8.6
17
Not enough data
Reporting and analytics
7.6
19
Not enough data
9.1
18
Not enough data
8.5
17
Not enough data
8.5
19
Not enough data
Customer Management
8.6
17
Not enough data
8.0
17
Not enough data
8.5
17
Not enough data
Team Management
8.7
17
Not enough data
9.0
18
Not enough data
8.5
16
Not enough data
8.7
17
Not enough data
8.5
17
Not enough data
Help and support
8.2
18
Not enough data
8.6
18
Not enough data
8.4
17
Not enough data
8.3
16
Not enough data
8.4
16
Not enough data
Integration
8.4
16
Not enough data
9.0
16
Not enough data
8.6
18
Not enough data
Data Management
8.6
14
Not enough data
8.3
15
Not enough data
8.5
14
Not enough data
8.2
15
Not enough data
8.7
15
Not enough data
Analytics
8.6
15
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.5
16
Not enough data
Mobile
8.7
15
Not enough data
8.4
16
Not enough data
Platform Additional Functionality
8.3
14
Not enough data
8.7
15
Not enough data
Integration
8.6
16
Not enough data
8.7
17
Not enough data
8.3
15
Not enough data
Generative AI
8.5
17
Not enough data
Agentic AI - Retail Analytics
8.1
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.7
13
Not enough data
7.6
12
Not enough data
Omnichannel Features
7.6
12
Not enough data
9.0
12
Not enough data
7.9
12
Not enough data
7.5
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
7.9
13
Not enough data
Categories
Categories
Shared Categories
Shopify POS and Zettle by PayPal are categorized as Retail POS
Unique Categories
Shopify POS is categorized as Omnichannel Commerce, Payment Processing, Retail Analytics, and Retail Management Software
Zettle by PayPal is categorized as Restaurant POS
Reviews
Reviewers' Company Size
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zettle by PayPal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.4%
Apparel & Fashion
12.5%
Marketing and Advertising
6.0%
Consumer Goods
4.4%
Information Technology and Services
4.1%
Other
47.6%
Retail
18.2%
Marketing and Advertising
9.1%
Information Technology and Services
9.1%
Consulting
4.5%
Professional Training & Coaching
4.5%
Other
54.5%
Alternatives
Discussions
Shopify POS has no discussions with answers
Zettle by PayPal has no discussions with answers
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