# Shopify POS vs Zettle by PayPal Comparison
---
## AI Generated Summary
- **G2 reviewers report** that both Zettle by PayPal and Shopify POS are user-friendly, but Zettle stands out for its simplicity and speed. Users appreciate how **easy it is to use** and how quickly transactions can be completed, with one reviewer noting, "It doesn’t take long to pay."
- **According to verified reviews** , Shopify POS excels in its integration with online stores, making it a strong choice for businesses that operate both online and offline. Users highlight the **seamless connection** to their online inventory, ensuring they are never unsure of stock levels, which is a significant advantage for managing products.
- **Users say** that Zettle by PayPal offers a variety of payment options, enhancing flexibility for customers. One user mentioned the convenience of having "many options to use," which can be a game-changer for small businesses looking to cater to diverse customer preferences.
- **Reviewers mention** that Shopify POS provides a comprehensive solution by offering both software and hardware, which can simplify the purchasing process for businesses. This all-in-one approach is appreciated, especially by those who prefer not to deal with multiple vendors for their payment processing needs.
- **According to recent user feedback** , Zettle's mobile compatibility is a highlight, with users praising how smoothly it works with smartphones. This feature allows for **easy access** from anywhere, making it ideal for businesses that require mobility in their operations.
- **G2 reviewers report** that while both platforms offer solid support, Shopify POS has a slight edge in terms of overall satisfaction with its customer service. Users have noted that the support provided is **reliable and responsive** , which can be crucial for businesses needing quick assistance.



| | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 367 | 33 | 
| **Largest Market Segment** | Small-Business (79.0% of reviews) | Small-Business (87.1% of reviews) | 
| **Entry Level Price** | USD $89/month per location | No pricing available | 

---
## Top Pros & Cons

### Shopify POS

Pros:
- Ease of Use (34 reviews)
- Inventory Management (24 reviews)

Cons:
- Expensive (16 reviews)
- Limited Features (13 reviews)

### Zettle by PayPal

Pros:
- Ease of Use (12 reviews)
- Payment Processing (10 reviews)

Cons:
- Payment Issues (5 reviews)
- Integration Issues (3 reviews)

---
## Ratings Comparison
| Rating | Shopify POS | Zettle by PayPal | 
|---|---|---|
  | **Meets Requirements** | 8.5 (300 reviews) | 9.1 (26 reviews) | 
  | **Ease of Use** | 8.8 (301 reviews) | 9.2 (27 reviews) | 
  | **Ease of Setup** | 8.8 (180 reviews) | 9.0 (19 reviews) | 
  | **Ease of Admin** | 8.9 (156 reviews) | 8.7 (9 reviews) | 
  | **Quality of Support** | 8.5 (286 reviews) | 8.4 (23 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (154 reviews) | 8.7 (9 reviews) | 
  | **Product Direction (% positive)** | 8.8 (300 reviews) | 9.6 (27 reviews) | 

---
## Pricing

### Shopify POS

#### Entry-Level Pricing

Plan: Shopify POS Pro

Price: USD $89/month per location

Description: Store management tools and omnichannel features essential for brick-and-mortar businesses.

Key Features:
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions

[Browse all 2 editions](https://www.g2.com/products/shopify-shopify-pos/pricing)

#### Free Trial

Yes

### Zettle by PayPal

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | 8.2/10 | 158 |
| **Zettle by PayPal** | 8.8/10 | 22 |

#### POS

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Credit Card Payments** | 8.6 (125 reviews) | 9.4 (20 reviews) | 
| **Barcode Scanning** | 8.1 (102 reviews) | 8.6 (11 reviews) | 
| **Hardware Integration** | 7.9 (116 reviews) | 8.8 (11 reviews) | 
| **Price Adjustments** | 8.3 (118 reviews) | 8.8 (11 reviews) | 
| **Receipts** | 8.6 (121 reviews) | 9.4 (14 reviews) | 

#### Marketing

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Loyalty Programs** | 7.7 (104 reviews) | 8.3 (10 reviews) | 
| **Email Marketing** | 8.2 (111 reviews) | 8.3 (10 reviews) | 

#### Administration

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Inventory Management** | 8.3 (129 reviews) | 8.7 (13 reviews) | 
| **Employee Management** | 7.9 (105 reviews) | 8.8 (11 reviews) | 
| **Reporting** | 8.2 (130 reviews) | 8.8 (12 reviews) | 
| **E-commerce Integration** | 8.8 (133 reviews) | 8.6 (11 reviews) | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | N/A | N/A |
| **Zettle by PayPal** | N/A | N/A |

#### Administration

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Menu Building** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 

#### Meal Service

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Payment Gateway** | Not enough data | Not enough data | 
| **Table Management** | Not enough data | Not enough data | 
| **Check Adjustment** | Not enough data | Not enough data | 
| **Kitchen Tickets** | Not enough data | Not enough data | 
| **Takeout & Delivery** | Not enough data | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | 8.4/10 | 28 |
| **Zettle by PayPal** | N/A | N/A |

#### Payment Processing

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Encryption** | 9.2 (21 reviews) | Not enough data | 
| **Credit Card Processing** | 9.2 (24 reviews) | Not enough data | 
| **Mobile Payments** | 8.9 (23 reviews) | Not enough data | 
| **Digital Wallet Integration** | 9.2 (22 reviews) | Not enough data | 

#### Administration

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Reporting & Analytics** | 9.0 (21 reviews) | Not enough data | 
| **E-commerce Integration** | 8.8 (21 reviews) | Not enough data | 
| **Processing Fees** | 8.2 (19 reviews) | Not enough data | 
| **POS Integration** | 8.2 (23 reviews) | Not enough data | 
| **Omnichannel** | 8.4 (23 reviews) | Not enough data | 
| **Levels 1 & 2** | 7.5 (21 reviews) | Not enough data | 
| **Level 3** | 8.0 (21 reviews) | Not enough data | 

#### Payment Options

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Multi-Currency** | 8.3 (21 reviews) | Not enough data | 
| **Online payment portal** | 7.8 (20 reviews) | Not enough data | 

#### Security

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **POS Verification** | 8.6 (23 reviews) | Not enough data | 

#### Platform

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Accounting integration** | 8.5 (20 reviews) | Not enough data | 
| **E-commerce Integration** | 8.5 (20 reviews) | Not enough data | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | 8.5/10 | 24 |
| **Zettle by PayPal** | N/A | N/A |

#### Payment

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Credit Card Payments** | 8.6 (18 reviews) | Not enough data | 
| **Loyalty Points** | 8.0 (18 reviews) | Not enough data | 
| **Digital Wallets** | 7.5 (18 reviews) | Not enough data | 
| **UPI Payment** | 8.3 (18 reviews) | Not enough data | 
| **Meal Voucher Redemption** | 7.7 (17 reviews) | Not enough data | 
| **Gift Voucher Redemption** | 8.3 (19 reviews) | Not enough data | 
| **Cash Payment** | 8.4 (19 reviews) | Not enough data | 
| **Installment Payment** | 8.2 (18 reviews) | Not enough data | 

#### Checkout

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Barcode Scanning** | 8.3 (18 reviews) | Not enough data | 
| **Bills/ e-Receipt** | 8.0 (17 reviews) | Not enough data | 
| **Integration** | 8.7 (15 reviews) | Not enough data | 
| **Order Booking** | 9.0 (15 reviews) | Not enough data | 
| **Return/Refund** | 7.7 (18 reviews) | Not enough data | 

#### Inventory Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Inventory Control** | 8.8 (17 reviews) | Not enough data | 
| **Low-stock Alerts** | 7.9 (16 reviews) | Not enough data | 
| **Product Categorization** | 7.9 (17 reviews) | Not enough data | 
| **Multilocation Inventory Tracking** | 8.2 (16 reviews) | Not enough data | 
| **Purchase Orders** | 8.8 (16 reviews) | Not enough data | 

#### Reporting and analytics

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Monitor Store KPIs** | 7.9 (18 reviews) | Not enough data | 
| **Real-time data** | 9.2 (16 reviews) | Not enough data | 
| **Exportable Reports** | 8.7 (15 reviews) | Not enough data | 
| **Remote Reporting** | 8.6 (17 reviews) | Not enough data | 

#### Customer Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Customer Sales History** | 8.8 (15 reviews) | Not enough data | 
| **Loyalty Management ** | 8.2 (16 reviews) | Not enough data | 
| **Customer Accounts** | 8.8 (16 reviews) | Not enough data | 

#### Team Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Employee Tracking** | 8.9 (16 reviews) | Not enough data | 
| **Quick Employee Training** | 9.1 (17 reviews) | Not enough data | 
| **Commission Tracking** | 8.6 (14 reviews) | Not enough data | 
| **Employee Accounts and Permission** | 9.0 (16 reviews) | Not enough data | 
| **Staff Scheduling** | 8.7 (15 reviews) | Not enough data | 

#### Help and support

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **24/7 Phone Support** | 8.2 (18 reviews) | Not enough data | 
| **Email and Chat Support** | 8.7 (17 reviews) | Not enough data | 
| **Account History** | 8.6 (16 reviews) | Not enough data | 
| **Webinars and Session** | 8.5 (14 reviews) | Not enough data | 
| **Customer Forum** | 8.7 (14 reviews) | Not enough data | 

#### Integration

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Accounting** | 8.5 (14 reviews) | Not enough data | 
| **E-commerce** | 9.1 (15 reviews) | Not enough data | 
| **Multi-store** | 8.6 (17 reviews) | Not enough data | 

### Retail Analytics

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | 8.8/10 | 20 |
| **Zettle by PayPal** | N/A | N/A |

#### Data Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Consolidation
** | 8.9 (12 reviews) | Not enough data | 
| **Data types
** | 8.6 (13 reviews) | Not enough data | 
| **Correction** | 8.6 (13 reviews) | Not enough data | 
| **Cleansing** | 8.3 (13 reviews) | Not enough data | 
| **Validation
** | 8.8 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **KPIs** | 8.7 (14 reviews) | Not enough data | 
| **Forecasting** | 9.0 (14 reviews) | Not enough data | 
| **Reports and Dashboards** | 9.0 (14 reviews) | Not enough data | 
| **Predictive analytics** | 8.7 (14 reviews) | Not enough data | 

#### Mobile

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Mobile dashboard** | 8.7 (15 reviews) | Not enough data | 
| **Mobile application** | 8.6 (16 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Cloud** | 8.7 (13 reviews) | Not enough data | 
| **On-Premise** | 8.8 (14 reviews) | Not enough data | 

#### Integration 

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Marketplace** | 8.7 (14 reviews) | Not enough data | 
| **Retail POS** | 8.9 (16 reviews) | Not enough data | 
| **Other software** | 8.6 (13 reviews) | Not enough data | 

#### Generative AI

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **AI Text Generation** | 8.6 (15 reviews) | Not enough data | 

#### Agentic AI - Retail Analytics

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (6 reviews) | Not enough data | 
| **Decision Making** | 9.4 (6 reviews) | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | N/A | N/A |
| **Zettle by PayPal** | N/A | N/A |

#### Payments

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Shopify POS** | 8.3/10 | 16 |
| **Zettle by PayPal** | N/A | N/A |

#### Reporting

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Reports & Analytics** | 8.8 (12 reviews) | Not enough data | 
| **Data Transfer Tools** | 7.7 (11 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Retail Management** | 7.4 (14 reviews) | Not enough data | 
| **POS Integration** | 8.6 (13 reviews) | Not enough data | 
| **Social Media Integration** | 8.0 (11 reviews) | Not enough data | 
| **Customer Service Integration** | 7.8 (12 reviews) | Not enough data | 
| **Marketing Tools** | 8.9 (11 reviews) | Not enough data | 
| **E-commerce Integration** | 9.0 (12 reviews) | Not enough data | 
| **ERP Integration** | 8.1 (13 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Retail POS Systems](https://www.g2.com/categories/retail-pos)

**Unique to Shopify POS (4):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Retail Analytics Software](https://www.g2.com/categories/retail-analytics), [Retail Management Software](https://www.g2.com/categories/retail-management-software)

**Unique to Zettle by PayPal (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


---
## Reviewer Demographics

### By Company Size

| Segment | Shopify POS | Zettle by PayPal | 
|---|---|---|
| **Small-Business** | 79.0% | 87.1% | 
| **Mid-Market** | 16.0% | 6.5% | 
| **Enterprise** | 5.0% | 6.5% | 

### By Industry

#### Shopify POS

- **Retail:** 26.5%
- **Apparel & Fashion:** 12.5%
- **Marketing and Advertising:** 6.0%
- **Computer Software:** 4.8%
- **Information Technology and Services:** 4.2%
- **Consumer Goods:** 4.2%
- **Cosmetics:** 3.0%
- **Food & Beverages:** 2.7%
- **Automotive:** 1.8%
- **Health, Wellness and Fitness:** 1.5%
- **Other:** 33.0%

#### Zettle by PayPal

- **Retail:** 12.9%
- **Non-Profit Organization Management:** 9.7%
- **Marketing and Advertising:** 6.5%
- **Information Technology and Services:** 6.5%
- **Higher Education:** 6.5%
- **Accounting:** 3.2%
- **Apparel & Fashion:** 3.2%
- **Arts and Crafts:** 3.2%
- **Computer Networking:** 3.2%
- **Computer Software:** 3.2%
- **Other:** 41.9%

---
## Alternatives

### Alternatives to Shopify POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (450 reviews)
- [Triple Whale](https://www.g2.com/products/triple-whale/reviews) — 4.5/5 stars (481 reviews)
- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2747 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (583 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (367 reviews)

### Alternatives to Zettle by PayPal

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)

---
## Top Discussions

### Shopify POS

No discussions available for this product.

### Zettle by PayPal

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shopify-shopify-pos-vs-zettle-by-paypal)