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# Open Dental vs SoftDent Comparison - What are their main differences?

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Open Dental SoftwareCS SoftDent[+ Add Product](#)

Reviews

**Open Dental** [

4.3/5(47)

](https://www.g2.com/products/open-dental/reviews#reviews)

**SoftDent** [

2.9/5(21)

](https://www.g2.com/products/softdent/reviews#reviews)

Pricing

**Open Dental**
Free Trial

No pricing available

**SoftDent**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Open Dental**
3 months

Based on 12 responses

**SoftDent**
Not enough reviews yet

Return on Investment

**Open Dental**
Not enough reviews yet

**SoftDent**
Not enough reviews yet

Perceived Cost

**Open Dental**
$$$$$

**SoftDent**
Not enough reviews yet

Average Discount

**Open Dental**
Not enough reviews yet

**SoftDent**
Not enough reviews yet

 ![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")

 ![SoftDent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f541853be70039ee7b5df3c9d2de1bb7/softdent.jpeg "SoftDent")

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Pros & Cons

**Open Dental**
Not enough data

**SoftDent**
Not enough data

Integrations

**Open Dental**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e46c6c7696dc10128034d3e6fc5bbeb/adit.png "Product Avatar Image")

Adit

](https://www.g2.com/products/adit/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[
View all
](https://www.g2.com/products/open-dental/integrations)

**SoftDent**
Not enough data

Screenshots

**Open Dental**
 ![Open Dental screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1326400/Appts-Module.png)

**SoftDent**
 ![SoftDent screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/36844/CSSoftDentSoftware_screenshot3_20_1_.png)

Ratings

Meets Requirements

**Open Dental**

9.0

9.039

**SoftDent**

6.9

6.918

Ease of Use

**Open Dental**

8.7

8.742

**SoftDent**

6.8

6.816

Ease of Setup

**Open Dental**

8.8

8.815

**SoftDent**
Not enough data

Ease of Admin

**Open Dental**

9.2

9.214

**SoftDent**
Not enough data

Quality of Support

**Open Dental**

8.8

8.839

**SoftDent**

6.9

6.916

Has the product been a good partner in doing business?

**Open Dental**

9.3

9.315

**SoftDent**
Not enough data

Product Direction (% positive)

**Open Dental**

7.4

7.440

**SoftDent**

3.8

3.817

Features

Dental Practice Management[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

9.0

5

Not enough data

Administrative Tools

Insurance and Billing

9.0(won by default)

5

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Business Intelligence and Reporting

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Workflows

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Dental Practice Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Patient Management

Not enough data

Not enough data

Financial Tools

Accounting

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Clinical Tools

Treatment Planning

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Patient Engagement

Not enough data

Not enough data

Dental Imaging

Not enough data

Not enough data

e-Prescribing

Not enough data

Not enough data

Document Imaging

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Imaging and X-rays

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Progress Notes

Not enough data

Not enough data

For Dental Practices

Not enough data

Not enough data

Orthodontic Charting

Not enough data

Not enough data

Voice Capture

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Comparison View

Not enough data

Not enough data

Hands-Free Charting

Not enough data

Not enough data

Periodontal Charting

Not enough data

Not enough data

Patient Communications

Not enough data

Not enough data

EMR/EHR

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")](https://www.g2.com/products/open-dental/reviews)

Open Dental

Small-Business(50 or fewer emp.)

77.8%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

2.2%

[![SoftDent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f541853be70039ee7b5df3c9d2de1bb7/softdent.jpeg "SoftDent")](https://www.g2.com/products/softdent/reviews)

SoftDent

Small-Business(50 or fewer emp.)

95.2%

Mid-Market(51-1000 emp.)

4.8%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

77.8%

95.2%

Mid-Market

(51-1000 emp.)

20.0%

4.8%

Enterprise

(\> 1000 emp.)

2.2%

0%

Reviewers' Industry

[![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")](https://www.g2.com/products/open-dental/reviews)
Open Dental

Hospital & Health Care

40.0%

Medical Practice

26.7%

Health, Wellness and Fitness

17.8%

Retail

2.2%

Photography

2.2%

Other

11.1%

[![SoftDent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f541853be70039ee7b5df3c9d2de1bb7/softdent.jpeg "SoftDent")](https://www.g2.com/products/softdent/reviews)
SoftDent

Hospital & Health Care

42.9%

Medical Practice

23.8%

Health, Wellness and Fitness

14.3%

Real Estate

4.8%

Primary/Secondary Education

4.8%

Other

9.5%

FAQs

## Open Dental Software vs CS SoftDent FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Open Dental Software vs CS SoftDent?

Open Dental Software is rated significantly higher than CS SoftDent by G2 reviewers, with stronger scores in ease of use, setup, and support.

| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | [CS SoftDent](https://www.g2.com/products/softdent/reviews) |
| --- | --- |
| 4.3/5 (46 reviews) | 2.9/5 (21 reviews) |
| Small-Business | Small-Business |
| 8.7 | — |
| 8.7 | 6.9 |
| Highly customizable and easy to use | Comprehensive but less user-friendly |

### How do the pricing models of Open Dental Software and CS SoftDent compare?

Open Dental Software is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Open Dental Software:** Reviewers consistently highlight reasonable monthly fees and strong value for the features provided.
- **CS SoftDent:** Reviewers note that while the software is comprehensive, it is less user-friendly and does not deliver the same value for cost.

### What are the best alternatives to Open Dental Software and CS SoftDent?

The top three alternatives to Open Dental Software and CS SoftDent are Dentrix, Curve Dental, and CareStack.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | 4.3/5 (46 reviews) | Small-Business | Reviewers highlight strong value and reasonable monthly fees | Highly customizable and easy to use |
| [CS SoftDent](https://www.g2.com/products/softdent/reviews) | 2.9/5 (21 reviews) | Small-Business | Comprehensive but less user-friendly | Comprehensive feature set |
| [Dentrix](https://www.g2.com/products/dentrix/reviews) | 4.1/5 (134 reviews) | Small-Business | — | Widely used and robust for dental practices |
| [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) | 4.6/5 (267 reviews) | Small-Business | — | Modern interface and cloud-based convenience |
| [CareStack](https://www.g2.com/products/carestack/reviews) | 4.7/5 (200 reviews) | Small-Business | — | Comprehensive all-in-one platform |

### Which Dental Practice Management features should I prioritize when comparing Open Dental Software and CS SoftDent?

Buyers should prioritize ease of use, ease of setup, quality of support, treatment planning, and customization when comparing Open Dental Software and CS SoftDent.

- **Ease of Use:** Open Dental Software scores 8.7, CS SoftDent scores 6.8.
- **Ease of Setup:** Open Dental Software scores 8.7; CS SoftDent does not have a reported score.
- **Quality of Support:** Open Dental Software scores 8.7, CS SoftDent scores 6.9.
- **Treatment Planning:** Frequently mentioned as a key feature in both products' reviews.
- **Customization:** Open Dental Software is repeatedly cited for its high level of customization.

### What are the pros and cons of Open Dental Software vs CS SoftDent?

Open Dental Software's headline strength is its ease of use and customization, while CS SoftDent is noted for its comprehensive feature set but faces usability trade-offs.

- **Open Dental Software strengths:** Highly customizable, easy to use, strong customer support, efficient scheduling, and robust reporting features.
- **Open Dental Software trade-offs:** Outdated interface, occasional lag or freezing, and a steeper learning curve for advanced features.
- **CS SoftDent strengths:** Comprehensive feature set, effective for managing all aspects of a dental practice, and straightforward for experienced users.
- **CS SoftDent trade-offs:** Lower ease of use, less intuitive navigation, frequent complaints about outdated interface, and integration challenges with third-party tools.

### Is Open Dental Software or CS SoftDent better for small businesses?

Open Dental Software is the better fit for small businesses, with higher satisfaction among small-business reviewers.

- **Open Dental Software:** Largest segment is Small-Business, with reviewers praising its ease of use, customization, and value for smaller practices.
- **CS SoftDent:** Largest segment is Small-Business, but reviewers report more usability challenges and lower satisfaction scores.

### Which Dental Practice Management platform has better integrations?

Open Dental Software is favored by reviewers for integrations, with multiple mentions of compatibility with third-party tools.

- **Open Dental Software:** Reviewers mention integrations with x-ray programs and TeamCare, highlighting broad compatibility with other dental software.
- **CS SoftDent:** Reviewers note integration challenges, particularly with DEXIS and other x-ray software, and mention that integration issues have persisted after updates.

### How do Open Dental Software and CS SoftDent compare on customer support?

Open Dental Software outperforms CS SoftDent on Quality of Support by a material margin, with scores of 8.7 versus 6.9.

- **Open Dental Software:** Reviewers consistently praise responsive, knowledgeable, and friendly support, with many citing fast resolution and helpful guidance.
- **CS SoftDent:** Reviewers report mixed experiences, with some positive feedback but frequent mentions of long hold times, less effective support, and unresolved integration issues.

### Which is easier to implement, Open Dental Software or CS SoftDent?

Open Dental Software is easier to implement, with a high Ease of Setup score and positive reviewer sentiment, while CS SoftDent lacks a reported score and faces more setup challenges.

- **Open Dental Software:** Reviewers describe straightforward setup, easy onboarding, and quick training for new staff, with an Ease of Setup score of 8.7.
- **CS SoftDent:** Reviewers mention a steeper learning curve, the need for more training, and challenges with initial configuration and integration.

### Which product has better Treatment Planning?

Open Dental Software is rated higher for Treatment Planning, with reviewers highlighting its ease of use and customization in this area.

- **Open Dental Software:** Reviewers frequently cite efficient and easy treatment planning, with a Meets Requirements score of 8.9 and multiple positive mentions of the treatment plan module.
- **CS SoftDent:** Reviewers note that treatment planning is comprehensive but less intuitive, with a Meets Requirements score of 6.9 and some workflow challenges reported.

Alternatives

**Open Dental Alternatives**

 ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental")

[
Curve Dental
](/products/curve-dental-curve-dental/reviews)

 ![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")

[
CareStack
](/products/carestack/reviews)

 ![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")

[
Dentrix
](/products/dentrix/reviews)

 ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft")

[
Eaglesoft
](/products/eaglesoft/reviews)

**SoftDent Alternatives**

 ![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix")

[
Dentrix
](/products/dentrix/reviews)

 ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft")

[
Eaglesoft
](/products/eaglesoft/reviews)

 ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental")

[
Curve Dental
](/products/curve-dental-curve-dental/reviews)

 ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron")

[
Carepatron
](/products/carepatron/reviews)

## Open Dental vs SoftDent

- Reviewers felt that Open Dental meets the needs of their business better than SoftDent.
- When comparing quality of ongoing product support, reviewers felt that Open Dental is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Open Dental over SoftDent.