Compare Entrust IDV, formerly Onfido and Unit21 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Entrust IDV, formerly Onfido
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Entrust IDV, formerly OnfidoUnit21
Star Rating
(30)4.5 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Unit21Entrust IDV, formerly Onfido vs Unit21
When assessing the two solutions, reviewers found Entrust IDV, formerly Onfido easier to use, set up, and administer. However, reviewers preferred doing business with Unit21 overall.
- Reviewers felt that Unit21 meets the needs of their business better than Entrust IDV, formerly Onfido.
- When comparing quality of ongoing product support, reviewers felt that Unit21 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Unit21 over Entrust IDV, formerly Onfido.
Pricing
Entry-Level Pricing
Entrust IDV, formerly Onfido
No pricing availableUnit21
No pricing availableFree Trial
Entrust IDV, formerly Onfido
Free Trial is available
Unit21
No trial information availableRatings
Meets Requirements
8.7
97
8.9
21
Ease of Use
8.8
97
8.6
23
Ease of Setup
8.4
61
7.8
13
Ease of Admin
8.9
60
8.5
10
Quality of Support
8.4
96
9.1
22
Has the product been a good partner in doing business?
8.8
61
9.5
10
Product Direction (% positive)
8.7
92
9.4
20
Features by Category
Detection
Feature Not Available
6.4
6
7.5
27
6.0
5
Feature Not Available
7.4
7
7.8
31
9.0
8
Analysis
8.7
36
Feature Not Available
8.6
34
Feature Not Available
7.6
36
Feature Not Available
Administration
Feature Not Available
7.7
5
Feature Not Available
8.9
6
7.3
27
8.7
5
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Feature Not Available
Not enough data
8.9
35
Not enough data
7.9
32
Not enough data
8.5
37
Not enough data
Administration
8.4
32
Not enough data
8.1
34
Not enough data
9.0
38
Not enough data
Functionalities
8.3
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Generative AI
Feature Not Available
Not enough data
Fraud Detection
8.7
26
8.5
10
8.0
22
8.7
10
Feature Not Available
8.2
12
Feature Not Available
9.4
9
8.1
22
9.2
12
Compliance
9.0
23
8.7
10
8.7
24
9.3
9
Feature Not Available
9.2
10
Monitoring
Feature Not Available
9.5
10
Feature Not Available
8.5
10
Feature Not Available
9.5
10
Feature Not Available
Feature Not Available
Feature Not Available
9.3
10
Reporting
Feature Not Available
9.1
11
Feature Not Available
8.9
12
8.3
24
8.9
12
Generative AI - Anti Money Laundering
Not enough data
7.2
6
Not enough data
8.1
6
Agentic AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
15
Not enough data
Detection
8.6
15
Not enough data
7.8
15
Not enough data
8.5
13
Not enough data
Response
7.5
14
Not enough data
8.7
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Entrust IDV, formerly Onfido and Unit21 are categorized as Fraud Detection and Anti-Money Laundering (AML)
Unique Categories
Entrust IDV, formerly Onfido is categorized as Age Verification, Identity Verification, Biometric Authentication, and E-commerce Fraud Protection
Unit21 has no unique categories
Reviews
Reviewers' Company Size
Entrust IDV, formerly Onfido
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unit21
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
47.7%
Banking
13.8%
Gambling & Casinos
5.5%
Leisure, Travel & Tourism
3.7%
Information Technology and Services
3.7%
Other
25.7%
Financial Services
59.3%
Banking
11.1%
Retail
3.7%
Marketing and Advertising
3.7%
Legal Services
3.7%
Other
18.5%
Discussions
What is Onfido used for?
2 Comments
LM
Comment deleted by user.Read more
Entrust IDV, formerly Onfido has no more discussions with answers
What makes Unit21 a leader in AI-powered financial crime prevention?
1 Comment
Official Response from Unit21
Comment deleted by user.Read more
How does Unit21 help organizations scale their fraud and AML operations?
1 Comment
Official Response from Unit21
As financial platforms grow, the volume of alerts and investigations can increase rapidly. Unit21 helps organizations scale their risk operations without...Read more
Can Unit21 support multiple products or payment rails within a single platform?
1 Comment
Official Response from Unit21
Yes. Many financial institutions today operate across multiple products and payment channels, such as ACH transfers, wire payments, card transactions, and...Read more
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