I like that Unit21 helps me identify and block fraudulent activity. I appreciate the no-code freedom, which lets me create, test, and launch complex fraud detection rules by myself. I can design my own to-do list for investigations, allowing the compliance team to set a custom path for specific case types like cryptocurrency without needing a developer to change the software's layout. I also find that Unit21 automates the filing process by pre-populating the required forms collected during investigations and submitting them directly to FinCEN, which helps make the business audit-ready anytime. The initial setup was very easy.

I use Unit21 to monitor transactions, detect fraud, and manage compliance investigations all in one place. I like how easy it is to customize workflows and rules without coding, which makes spotting fraud and managing investigations much faster. The AI features really help simplify complex data, and they help me catch fraud faster and reduce false alerts. The setup was pretty straightforward, and most of it we could do without coding.

Unit21 has been straightforward to work with, and their platform is flexible enough to adapt to our needs without requiring constant back-and-forth. I appreciate that we can test things in the sandbox environment before moving to production, which gives us confidence in how the data will flow and appear. The ability to map fields and customize rules based on our program identifiers and transaction types has been helpful. Their team is responsive when we need clarification or adjustments, and they're open to feedback, which is important to us as we work through new program implementations.