The ability to customize rules and workflows in Unit21 is what stands out the most. It's straightforward to set up and adjust rules based on our needs, which makes it easy to tailor the system to our program. For example, we can create rules that flag specific transaction behaviors or adjust risk ratings based on certain factors. The flexibility is helpful because we can adapt the system as our processes evolve. Also, the integration process for transaction monitoring has been smooth, and the platform is intuitive to use. It's clear that Unit21 has been designed with compliance teams in mind, and it makes our work more manageable.

I like that Unit21 helps me identify and block fraudulent activity. I appreciate the no-code freedom, which lets me create, test, and launch complex fraud detection rules by myself. I can design my own to-do list for investigations, allowing the compliance team to set a custom path for specific case types like cryptocurrency without needing a developer to change the software's layout. I also find that Unit21 automates the filing process by pre-populating the required forms collected during investigations and submitting them directly to FinCEN, which helps make the business audit-ready anytime. The initial setup was very easy.

I use Unit21 to monitor transactions, detect fraud, and manage compliance investigations all in one place. I like how easy it is to customize workflows and rules without coding, which makes spotting fraud and managing investigations much faster. The AI features really help simplify complex data, and they help me catch fraud faster and reduce false alerts. The setup was pretty straightforward, and most of it we could do without coding.