# Ombud vs Responsive, formerly RFPIO Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Responsive, formerly RFPIO, excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ombud. Users appreciate the tool's ability to reduce response times for RFPs, highlighting its intuitive setup and frequent communication about updates and best practices.
- **Users say** that Ombud shines in its user interface and simplicity, making it easy to upload lengthy RFPs and collaborate with team members. The "Show Suggestions" feature is particularly praised for enhancing the response process, making it feel almost effortless.
- **Reviewers mention** that while Responsive offers a robust set of features, some users find it slightly less intuitive than Ombud, particularly in terms of ease of setup. However, many appreciate the AI capabilities that streamline their workflow, allowing them to focus on more critical tasks.
- **According to verified reviews** , Ombud's collaboration and content management features are highly regarded, with users noting that it simplifies the process of securing business content. This ease of use is a significant advantage for teams looking to enhance their RFP responses.
- **G2 reviewers highlight** that Responsive's support quality is commendable, with many users expressing satisfaction with the assistance they receive. In contrast, while Ombud also receives positive feedback for support, it does not match the same level of engagement reported by Responsive users.
- **Users report** that both products meet their requirements effectively, but Responsive's extensive library of templates and questions is a notable strength, providing users with valuable resources to streamline their RFP processes. Ombud, while effective, may not offer the same breadth of content resources.



| | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 26 | 1,287 | 
| **Largest Market Segment** | Enterprise (53.8% of reviews) | Mid-Market (48.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Ombud

Pros:
- Collaboration (1 reviews)
- Ease of Process (1 reviews)

Cons:
- Not Intuitive (1 reviews)
- UX Improvement (1 reviews)

### Responsive, formerly RFPIO

Pros:
- Ease of Use (340 reviews)
- Features (227 reviews)

Cons:
- Not Intuitive (60 reviews)
- Missing Features (59 reviews)

---
## Ratings Comparison
| Rating | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
  | **Meets Requirements** | 8.8 (13 reviews) | 8.9 (1058 reviews) | 
  | **Ease of Use** | 9.4 (14 reviews) | 8.7 (1075 reviews) | 
  | **Ease of Setup** | 9.6 (8 reviews) | 8.6 (641 reviews) | 
  | **Ease of Admin** | 9.4 (8 reviews) | 8.7 (543 reviews) | 
  | **Quality of Support** | 9.7 (13 reviews) | 9.1 (928 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (9 reviews) | 9.3 (527 reviews) | 
  | **Product Direction (% positive)** | 9.0 (12 reviews) | 9.0 (1027 reviews) | 

---
## Pricing

### Ombud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Responsive, formerly RFPIO

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | 9.7/10 | 6 |
| **Responsive, formerly RFPIO** | 8.1/10 | 555 |

#### Document Creation

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Customizability: Variables and Fields** | Not enough data | 8.4 (468 reviews) ✓ Verified | 
| **Template Creation and Flexibility** | 9.7 (5 reviews) | 8.0 (456 reviews) ✓ Verified | 
| **Rich Media** | Not enough data | 7.8 (420 reviews) ✓ Verified | 
| **Online Document Creation** | Not enough data | 8.1 (399 reviews) ✓ Verified | 
| **PDF Creation** | Not enough data | 8.0 (362 reviews) ✓ Verified | 
| **Custom Branding** | Not enough data | 8.2 (397 reviews) ✓ Verified | 

#### Workflow

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Document Builder Interface** | Not enough data | 8.2 (419 reviews) ✓ Verified | 
| **Collaborative Creation** | Not enough data | 8.8 (458 reviews) ✓ Verified | 
| **Assembly and Approval Workflows** | Not enough data | 8.5 (436 reviews) ✓ Verified | 

#### Analytics

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Engagement Tracking** | Not enough data | 8.2 (366 reviews) ✓ Verified | 
| **Proposal Effectiveness Reporting** | Not enough data | 8.3 (399 reviews) ✓ Verified | 
| **Reporting and Dashboards** | Not enough data | 8.4 (452 reviews) ✓ Verified | 

#### Administration and Platform

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **User, Role, and Access Management** | Not enough data | 8.8 (491 reviews) ✓ Verified | 
| **Alerts and Notifications** | Not enough data | 8.4 (479 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 7.7 (317 reviews) ✓ Verified | 
| **E-Signature Integration** | Not enough data | 7.3 (235 reviews) ✓ Verified | 
| **CPQ Integration** | Not enough data | Feature Not Available | 
| **API / Integrations** | Not enough data | 7.6 (250 reviews) ✓ Verified | 

#### Generative AI

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (140 reviews) | 

### RFP

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | 9.3/10 | 7 |
| **Responsive, formerly RFPIO** | 8.0/10 | 697 |

#### RFP Generation

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Templates** | 9.0 (5 reviews) | 7.5 (508 reviews) | 
| **RFX** | 8.9 (6 reviews) | 8.3 (499 reviews) | 
| **Versioning** | 8.3 (5 reviews) | 8.0 (489 reviews) | 
| **Questions Library** | 9.2 (6 reviews) | 8.8 (617 reviews) | 

#### RFP Distribution

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Tracking** | Not enough data | 8.1 (507 reviews) | 
| **Analysis** | Not enough data | 7.6 (485 reviews) | 
| **Selection** | Not enough data | 7.8 (488 reviews) | 

#### Submissions

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Collaboration** | 9.3 (7 reviews) | 8.8 (595 reviews) | 
| **Knowledge Base** | 9.5 (7 reviews) | 8.9 (625 reviews) | 
| **Review** | 9.5 (7 reviews) | 8.6 (569 reviews) | 
| **Reporting** | Not enough data | 7.8 (397 reviews) | 

#### RFP Response

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Project Management** | 9.5 (7 reviews) | 8.5 (518 reviews) | 
| **Content Library** | 9.8 (7 reviews) | 8.8 (581 reviews) | 
| **Access** | 9.5 (7 reviews) | 8.7 (553 reviews) | 
| **Automation** | Not enough data | 7.8 (413 reviews) | 
| **Export** | Not enough data | 8.1 (410 reviews) | 
| **Import** | Not enough data | 7.9 (402 reviews) | 

#### Agentic AI  - RFP

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (68 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (64 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (66 reviews) | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | N/A | N/A |
| **Responsive, formerly RFPIO** | 7.6/10 | 141 |

#### Data Sources

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Software** | Not enough data | 8.1 (113 reviews) | 
| **Spreadsheets** | Not enough data | 7.8 (117 reviews) | 
| **Documents** | Not enough data | 8.4 (119 reviews) | 

#### Generation

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Templates** | Not enough data | 8.0 (118 reviews) | 
| **Automation** | Not enough data | 8.2 (116 reviews) | 
| **Branding** | Not enough data | 8.0 (111 reviews) | 

#### Delivery

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Workflow** | Not enough data | 8.4 (111 reviews) | 
| **Schedule** | Not enough data | 8.0 (104 reviews) | 
| **Batch** | Not enough data | 7.8 (92 reviews) | 

#### Generative AI

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (74 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (72 reviews) | 
| **AI Text-to-Image** | Not enough data | 6.5 (51 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.2 (50 reviews) | 

#### Agentic AI - Document Generation

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (6 reviews) | 

### Vendor Security and Privacy Assessment

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | N/A | N/A |
| **Responsive, formerly RFPIO** | 7.4/10 | 157 |

#### Functionality

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Customized Vendor Pages** | Not enough data | 7.4 (112 reviews) | 
| **Centralized Vendor Catalog** | Not enough data | 7.5 (109 reviews) | 
| **Questionnaire Templates** | Not enough data | 7.7 (124 reviews) | 
| **User Access Control** | Not enough data | 8.5 (143 reviews) | 

#### Risk assessment

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Risk Scoring** | Not enough data | 7.1 (106 reviews) | 
| **4th Party Assessments** | Not enough data | 6.6 (103 reviews) | 
| **Monitoring And Alerts** | Not enough data | 7.7 (115 reviews) | 
| **AI Monitoring** | Not enough data | 6.7 (20 reviews) | 

#### Generative AI - Vendor Security and Privacy Assessment

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Text Summarization** | Not enough data | 7.2 (23 reviews) | 
| **Text Generation** | Not enough data | 7.8 (24 reviews) | 

### Strategic Sourcing

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | N/A | N/A |
| **Responsive, formerly RFPIO** | 8.6/10 | 8 |

#### Supplier Marketplace

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Library** | Not enough data | 8.5 (8 reviews) | 
| **Categorization** | Not enough data | 8.3 (7 reviews) | 
| **Data Management** | Not enough data | 8.8 (7 reviews) | 

#### Contract Management

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Compliance** | Not enough data | 9.2 (6 reviews) | 
| **Revenue** | Not enough data | 8.6 (6 reviews) | 
| **Negotiations** | Not enough data | 8.6 (6 reviews) | 

#### Data Collection

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Spend** | Not enough data | 8.9 (6 reviews) | 
| **Compliance Reports** | Not enough data | 8.9 (6 reviews) | 
| **Savings** | Not enough data | 8.3 (6 reviews) | 

#### Project Management

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Dashboard** | Not enough data | 8.3 (7 reviews) | 
| **Repository** | Not enough data | 8.8 (7 reviews) | 
| **Lifecycle** | Not enough data | 8.3 (7 reviews) | 

#### Agentic AI - Strategic Sourcing

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | N/A | N/A |
| **Responsive, formerly RFPIO** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Proposal Generator Tools 

| Product | Score | Reviews |
|---|---|---|
| **Ombud** | N/A | N/A |
| **Responsive, formerly RFPIO** | N/A | N/A |

#### Document Processing & Extraction - AI Proposal Generator Tools

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Requirement Identification & Tagging** | Not enough data | Not enough data | 
| **Multi-Format Document Ingestion** | Not enough data | Not enough data | 
| **RFP & Questionnaire Parsing** | Not enough data | Not enough data | 

#### AI Response Generation - AI Proposal Generator Tools

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Continuous Learning from Edits** | Not enough data | Not enough data | 
| **Response Personalization & Tone Control** | Not enough data | Not enough data | 
| **Contextual Answer Recommendations** | Not enough data | Not enough data | 
| **AI Draft Response Generation** | Not enough data | Not enough data | 

#### Content Management - AI Proposal Generator Tools

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Governed Content Library** | Not enough data | Not enough data | 
| **Content Versioning & Approval Controls** | Not enough data | Not enough data | 
| **Duplicate Detection & Content Optimization** | Not enough data | Not enough data | 

#### Collaboration & Workflow - AI Proposal Generator Tools

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **SME Assignment & Task Routing** | Not enough data | Not enough data | 
| **Review & Approval Workflows** | Not enough data | Not enough data | 

#### Analytics & Performance - AI Proposal Generator Tools

| Feature | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Proposal Performance Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [RFP Software](https://www.g2.com/categories/rfp), [Proposal Software](https://www.g2.com/categories/proposal), [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [AI Proposal Generator Tools Software](https://www.g2.com/categories/ai-proposal-generator-tools)


**Unique to Responsive, formerly RFPIO (3):** [Strategic Sourcing Software](https://www.g2.com/categories/strategic-sourcing), [Document Generation Software](https://www.g2.com/categories/document-generation), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | Ombud | Responsive, formerly RFPIO | 
|---|---|---|
| **Small-Business** | 0% | 12.1% | 
| **Mid-Market** | 46.2% | 48.6% | 
| **Enterprise** | 53.8% | 39.3% | 

### By Industry

#### Ombud

- **Computer Software:** 50.0%
- **Information Technology and Services:** 23.1%
- **Telecommunications:** 7.7%
- **Pharmaceuticals:** 3.8%
- **Leisure, Travel & Tourism:** 3.8%
- **Human Resources:** 3.8%
- **Electrical/Electronic Manufacturing:** 3.8%
- **Computer & Network Security:** 3.8%

#### Responsive, formerly RFPIO

- **Computer Software:** 23.9%
- **Information Technology and Services:** 20.0%
- **Financial Services:** 7.2%
- **Insurance:** 5.1%
- **Hospital & Health Care:** 4.6%
- **Marketing and Advertising:** 3.0%
- **Telecommunications:** 2.8%
- **Computer & Network Security:** 2.6%
- **Health, Wellness and Fitness:** 2.0%
- **Human Resources:** 1.7%
- **Other:** 27.1%

---
## Alternatives

### Alternatives to Ombud

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### Alternatives to Responsive, formerly RFPIO

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- [Upland Qvidian](https://www.g2.com/products/upland-qvidian/reviews) — 4.3/5 stars (166 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (850 reviews)
- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (905 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1245 reviews)

---
## Top Discussions

### Ombud

No discussions available for this product.

### Responsive, formerly RFPIO

- Title: [What is RFPIO used for?](https://www.g2.com/discussions/what-is-rfpio-used-for) — 1 comment
  > **Top comment:** "RFPIO is used for RFP/RFx/RFI response management tool. This tool helps to upload the request from prospect/customer as a doc and configurable to assign..."
- Title: [What is RFP360, an RFPIO company used for?](https://www.g2.com/discussions/what-is-rfp360-an-rfpio-company-used-for) — 1 comment
  > **Top comment:** "RFP360 is a software platform designed to streamline the Request for Proposal (RFP) process. It is developed by RFPIO, which is a company specializing in..."
- Title: [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities-113c9cff-af26-45bf-84df-2ffd837bdd62) — 1 comment, 1 upvote
  > **Top comment:** "Great question and thanks for asking. RFPIO's product as a whole is based upon machine learning, which helps suggest content for answers based on questions..."
- Title: [Can I update the entire proposal as "Complete" without having to assign "complete" to each question?](https://www.g2.com/discussions/37866-can-i-update-the-entire-proposal-as-complete-without-having-to-assign-complete-to-each-question) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jaime, 

You sure can! To do so, go into the proposal>dashboard>proposal details. On this screen, you'll see a status dropdown menu on the bottom right..."
- Title: [What is the best way to keep the knowledge library up-to-date?](https://www.g2.com/discussions/30923-what-is-the-best-way-to-keep-the-knowledge-library-up-to-date) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sue! Great question! Please explore our help articles for tips on how to keep your content up to date. For a best practices meeting on how to do so,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ombud-vs-responsive-formerly-rfpio)