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At a Glance
Market Segments
Enterprise (52.0% of reviews)
Mid-Market (49.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ombud
Star Rating
(25)4.7 out of 5
Market Segments
Enterprise (52.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OmbudResponsive, formerly RFPIO
Star Rating
(1,234)4.5 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Responsive, formerly RFPIOSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Responsive, formerly RFPIO excels in its collaborative creation features, with a score of 8.9, allowing teams to work together seamlessly on RFP responses. In contrast, Ombud also offers strong collaboration tools, scoring 9.3, which reviewers say enhances team efficiency and communication.
- Reviewers mention that Ombud shines in its content library, achieving a remarkable score of 9.8, which users say provides a comprehensive repository of reusable content. Meanwhile, Responsive, formerly RFPIO has a solid content library score of 8.8, but users feel it could benefit from more extensive resources.
- G2 users highlight Ombud's project management capabilities, scoring 9.5, as a standout feature that simplifies tracking and managing RFP projects. Users on G2 note that Responsive, formerly RFPIO, while effective, scores lower at 8.6, indicating room for improvement in this area.
- Reviewers mention that Ombud's ease of setup is a significant advantage, with a score of 9.6, making it user-friendly for new adopters. In comparison, Responsive, formerly RFPIO scores 8.7, with some users indicating that the setup process could be more streamlined.
- Users say that the quality of support for Ombud is exceptional, scoring 9.7, with many reviewers praising the responsiveness and helpfulness of the support team. Responsive, formerly RFPIO also has a strong support score of 9.2, but some users report that response times can vary.
- Reviewers mention that Ombud's template creation and flexibility score of 9.0 is a key feature that allows for tailored RFP responses, while Responsive, formerly RFPIO scores 7.6 in this area, with users expressing a desire for more customizable options.
Pricing
Entry-Level Pricing
Ombud
No pricing availableResponsive, formerly RFPIO
No pricing availableFree Trial
Ombud
No trial information availableResponsive, formerly RFPIO
No trial information availableRatings
Meets Requirements
8.8
12
8.9
1,022
Ease of Use
9.4
13
8.7
1,037
Ease of Setup
9.6
8
8.6
606
Ease of Admin
9.4
8
8.7
533
Quality of Support
9.7
12
9.1
903
Has the product been a good partner in doing business?
9.6
9
9.3
519
Product Direction (% positive)
8.9
11
9.0
991
Features by Category
Document Creation
Not enough data
8.3
463
|
Verified
Not enough data
8.0
452
|
Verified
Not enough data
7.8
418
|
Verified
Not enough data
8.1
397
|
Verified
Not enough data
8.0
361
|
Verified
Not enough data
8.1
396
|
Verified
Workflow
Not enough data
8.2
418
|
Verified
Not enough data
8.8
456
|
Verified
Not enough data
8.5
435
|
Verified
Analytics
Not enough data
8.2
364
|
Verified
Not enough data
8.2
397
|
Verified
Not enough data
8.4
450
|
Verified
Administration and Platform
Not enough data
8.8
488
|
Verified
Not enough data
8.4
477
|
Verified
Not enough data
7.6
315
|
Verified
Not enough data
7.3
234
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
250
|
Verified
Generative AI
Not enough data
7.5
139
RFP Generation
9.0
5
7.5
506
8.9
6
8.3
497
8.3
5
8.0
486
9.2
6
8.9
614
RFP Distribution
Not enough data
8.1
507
Not enough data
7.6
483
Not enough data
7.8
487
Submissions
9.3
7
8.8
582
9.5
7
8.8
604
9.5
7
8.6
564
Not enough data
7.8
394
RFP Response
9.5
7
8.5
507
9.8
7
8.8
562
9.5
7
8.7
544
Not enough data
7.7
397
Not enough data
8.1
405
Not enough data
7.9
400
Agentic AI - RFP
Not enough data
7.0
65
Not enough data
6.8
65
Not enough data
6.7
65
Data Sources
Not enough data
8.1
113
Not enough data
7.8
118
Not enough data
8.4
119
Generation
Not enough data
8.0
117
Not enough data
8.2
115
Not enough data
8.1
112
Delivery
Not enough data
8.4
112
Not enough data
8.1
105
Not enough data
7.8
93
Generative AI
Not enough data
7.7
75
Not enough data
7.7
73
Not enough data
6.5
52
Not enough data
6.2
51
Agentic AI - Document Generation
Not enough data
6.0
7
Functionality
Not enough data
7.4
112
Not enough data
7.5
110
Not enough data
7.7
124
Not enough data
8.5
143
Risk assessment
Not enough data
7.1
107
Not enough data
6.7
104
Not enough data
7.7
115
Not enough data
6.8
21
Generative AI - Vendor Security and Privacy Assessment
Not enough data
7.4
23
Not enough data
8.0
24
Supplier Marketplace
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.8
7
Contract Management
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Data Collection
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Project Management
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
7
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ombud and Responsive, formerly RFPIO are categorized as RFP, Proposal, and Vendor Security and Privacy Assessment
Unique Categories
Ombud has no unique categories
Responsive, formerly RFPIO is categorized as Strategic Sourcing, Document Generation, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Ombud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Responsive, formerly RFPIO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
52.0%
Information Technology and Services
24.0%
Telecommunications
8.0%
Pharmaceuticals
4.0%
Leisure, Travel & Tourism
4.0%
Other
8.0%
Computer Software
24.0%
Information Technology and Services
19.9%
Financial Services
7.1%
Insurance
5.1%
Hospital & Health Care
4.6%
Other
39.3%
Discussions
Ombud has no discussions with answers
What format of RFPs and security questionnaires does RFPIO support for importing?
1 Comment
MW
Users can import Excel, Word, and pdf files onto the RFPIO platform.Read more
Can the response be exported into the source file?
1 Comment
MW
Yes, it can!
Users can import the file onto the RFPIO platform, collaborate with their team to answer questions on the platform, and then export all the...Read more
What 3rd party tools can RFPIO integrate with?
1 Comment
MW
RFPIO supports integrations with 17 different tools, including CRM Connectors, Cloud Storage, SSO Authentication, and Communication Tools.
Popular...Read more
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