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Compare Ombud and Responsive, formerly RFPIO 
Featured Products
At a Glance
Market Segments
Enterprise (52.0% of reviews)
Mid-Market (48.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ombud
Star Rating
(25)4.7 out of 5
Market Segments
Enterprise (52.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OmbudResponsive, formerly RFPIO
Star Rating
(1,263)4.5 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Responsive, formerly RFPIOSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Responsive, formerly RFPIO, excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ombud. Users appreciate the tool's ability to reduce response times for RFPs, highlighting its intuitive setup and frequent communication about updates and best practices.
- Users say that Ombud shines in its user interface and simplicity, making it easy to upload lengthy RFPs and collaborate with team members. The "Show Suggestions" feature is particularly praised for enhancing the response process, making it feel almost effortless.
- Reviewers mention that while Responsive offers a robust set of features, some users find it slightly less intuitive than Ombud, particularly in terms of ease of setup. However, many appreciate the AI capabilities that streamline their workflow, allowing them to focus on more critical tasks.
- According to verified reviews, Ombud's collaboration and content management features are highly regarded, with users noting that it simplifies the process of securing business content. This ease of use is a significant advantage for teams looking to enhance their RFP responses.
- G2 reviewers highlight that Responsive's support quality is commendable, with many users expressing satisfaction with the assistance they receive. In contrast, while Ombud also receives positive feedback for support, it does not match the same level of engagement reported by Responsive users.
- Users report that both products meet their requirements effectively, but Responsive's extensive library of templates and questions is a notable strength, providing users with valuable resources to streamline their RFP processes. Ombud, while effective, may not offer the same breadth of content resources.
Pricing
Entry-Level Pricing
Ombud
No pricing availableResponsive, formerly RFPIO
No pricing availableFree Trial
Ombud
No trial information availableResponsive, formerly RFPIO
No trial information availableRatings
Meets Requirements
8.8
12
8.8
1,041
Ease of Use
9.4
13
8.7
1,056
Ease of Setup
9.6
8
8.6
624
Ease of Admin
9.4
8
8.7
540
Quality of Support
9.7
12
9.1
916
Has the product been a good partner in doing business?
9.6
9
9.3
526
Product Direction (% positive)
8.9
11
9.0
1,010
Features by Category
Document Creation
Not enough data
8.4
465
|
Verified
Not enough data
8.0
454
|
Verified
Not enough data
7.8
420
|
Verified
Not enough data
8.1
399
|
Verified
Not enough data
8.0
362
|
Verified
Not enough data
8.2
397
|
Verified
Workflow
Not enough data
8.2
419
|
Verified
Not enough data
8.8
459
|
Verified
Not enough data
8.5
435
|
Verified
Analytics
Not enough data
8.2
366
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.4
451
|
Verified
Administration and Platform
Not enough data
8.8
491
|
Verified
Not enough data
8.4
480
|
Verified
Not enough data
7.7
317
|
Verified
Not enough data
7.3
236
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
251
|
Verified
Generative AI
Not enough data
7.5
139
RFP Generation
9.0
5
7.5
508
8.9
6
8.3
499
8.3
5
8.0
489
9.2
6
8.9
616
RFP Distribution
Not enough data
8.1
506
Not enough data
7.6
485
Not enough data
7.8
487
Submissions
9.3
7
8.8
588
9.5
7
8.8
613
9.5
7
8.6
566
Not enough data
7.8
396
RFP Response
9.5
7
8.5
511
9.8
7
8.8
570
9.5
7
8.7
549
Not enough data
7.8
406
Not enough data
8.1
408
Not enough data
7.9
403
Agentic AI - RFP
Not enough data
7.0
66
Not enough data
6.8
64
Not enough data
6.8
68
Data Sources
Not enough data
8.1
113
Not enough data
7.8
117
Not enough data
8.4
120
Generation
Not enough data
8.0
118
Not enough data
8.2
115
Not enough data
8.0
111
Delivery
Not enough data
8.4
112
Not enough data
8.0
104
Not enough data
7.8
92
Generative AI
Not enough data
7.6
74
Not enough data
7.6
72
Not enough data
6.5
51
Not enough data
6.2
50
Agentic AI - Document Generation
Not enough data
5.3
6
Functionality
Not enough data
7.4
112
Not enough data
7.5
110
Not enough data
7.7
124
Not enough data
8.5
144
Risk assessment
Not enough data
7.1
106
Not enough data
6.6
103
Not enough data
7.7
115
Not enough data
6.7
20
Generative AI - Vendor Security and Privacy Assessment
Not enough data
7.2
23
Not enough data
7.8
24
Supplier Marketplace
Not enough data
8.5
8
Not enough data
8.3
7
Not enough data
8.8
7
Contract Management
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Data Collection
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Project Management
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
7
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ombud and Responsive, formerly RFPIO are categorized as RFP, Proposal, and Vendor Security and Privacy Assessment
Unique Categories
Ombud has no unique categories
Responsive, formerly RFPIO is categorized as Strategic Sourcing, Document Generation, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Ombud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Responsive, formerly RFPIO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
52.0%
Information Technology and Services
24.0%
Telecommunications
8.0%
Pharmaceuticals
4.0%
Leisure, Travel & Tourism
4.0%
Other
8.0%
Computer Software
23.8%
Information Technology and Services
20.3%
Financial Services
7.2%
Insurance
5.0%
Hospital & Health Care
4.6%
Other
39.1%
Discussions
Ombud has no discussions with answers
What format of RFPs and security questionnaires does RFPIO support for importing?
1 Comment
MW
Users can import Excel, Word, and pdf files onto the RFPIO platform.Read more
Can the response be exported into the source file?
1 Comment
MW
Yes, it can!
Users can import the file onto the RFPIO platform, collaborate with their team to answer questions on the platform, and then export all the...Read more
What 3rd party tools can RFPIO integrate with?
1 Comment
MW
RFPIO supports integrations with 17 different tools, including CRM Connectors, Cloud Storage, SSO Authentication, and Communication Tools.
Popular...Read more
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