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Compare Ombud and Responsive, formerly RFPIO 
Featured Products
At a Glance
Market Segments
Enterprise (52.0% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ombud
Star Rating
(25)4.7 out of 5
Market Segments
Enterprise (52.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OmbudResponsive, formerly RFPIO
Star Rating
(1,235)4.5 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Responsive, formerly RFPIOSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Responsive, formerly RFPIO, excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ombud. Users appreciate its reliability and support, especially highlighting the recent addition of a ChatGPT-style AI assistant that enhances productivity when responding to complex RFPs.
- Users say that Ombud offers a user-friendly interface, making it easy to upload lengthy RFPs and collaborate with team members. The simplicity of the platform is frequently praised, with one user noting that it feels like "magic" when using the Show Suggestions feature to streamline the response process.
- Reviewers mention that Responsive's content library is a game-changer, allowing users to significantly reduce the time spent crafting thorough responses. This feature is particularly beneficial for teams looking to produce consistent and compelling proposals quickly.
- According to verified reviews, Ombud shines in its ease of setup and administration, with users appreciating the straightforward onboarding process. This aspect is crucial for teams that need to get up and running quickly without extensive training.
- G2 reviewers highlight that while Responsive has a robust feature set, it faces challenges in certain areas like template management, where Ombud's offerings are rated higher. Users of Ombud commend its effective content management capabilities, which simplify collaboration and ensure business content is secure.
- Users report that Responsive provides excellent support, with a high quality of assistance noted in reviews. However, Ombud's support is also well-regarded, with users appreciating the responsiveness and helpfulness of the team, indicating that both products have strong support systems in place.
Pricing
Entry-Level Pricing
Ombud
No pricing availableResponsive, formerly RFPIO
No pricing availableFree Trial
Ombud
No trial information availableResponsive, formerly RFPIO
No trial information availableRatings
Meets Requirements
8.8
12
8.9
1,021
Ease of Use
9.4
13
8.7
1,036
Ease of Setup
9.6
8
8.6
606
Ease of Admin
9.4
8
8.8
533
Quality of Support
9.7
12
9.1
902
Has the product been a good partner in doing business?
9.6
9
9.3
519
Product Direction (% positive)
8.9
11
9.0
991
Features by Category
Document Creation
Not enough data
8.3
463
|
Verified
Not enough data
8.0
452
|
Verified
Not enough data
7.8
418
|
Verified
Not enough data
8.1
397
|
Verified
Not enough data
8.0
361
|
Verified
Not enough data
8.1
396
|
Verified
Workflow
Not enough data
8.2
418
|
Verified
Not enough data
8.8
457
|
Verified
Not enough data
8.5
435
|
Verified
Analytics
Not enough data
8.2
364
|
Verified
Not enough data
8.2
397
|
Verified
Not enough data
8.4
450
|
Verified
Administration and Platform
Not enough data
8.8
488
|
Verified
Not enough data
8.4
477
|
Verified
Not enough data
7.6
315
|
Verified
Not enough data
7.3
234
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
250
|
Verified
Generative AI
Not enough data
7.5
139
RFP Generation
9.0
5
7.5
504
8.9
6
8.3
495
8.3
5
8.0
484
9.2
6
8.9
612
RFP Distribution
Not enough data
8.1
505
Not enough data
7.6
481
Not enough data
7.8
485
Submissions
9.3
7
8.8
582
9.5
7
8.8
604
9.5
7
8.6
563
Not enough data
7.8
392
RFP Response
9.5
7
8.5
506
9.8
7
8.8
562
9.5
7
8.7
542
Not enough data
7.7
395
Not enough data
8.1
404
Not enough data
8.0
399
Agentic AI - RFP
Not enough data
7.0
63
Not enough data
6.8
63
Not enough data
6.7
63
Data Sources
Not enough data
8.1
112
Not enough data
7.8
117
Not enough data
8.4
118
Generation
Not enough data
8.0
116
Not enough data
8.2
114
Not enough data
8.0
111
Delivery
Not enough data
8.4
111
Not enough data
8.0
104
Not enough data
7.8
92
Generative AI
Not enough data
7.6
74
Not enough data
7.6
72
Not enough data
6.5
51
Not enough data
6.2
50
Agentic AI - Document Generation
Not enough data
5.3
6
Functionality
Not enough data
7.3
111
Not enough data
7.5
109
Not enough data
7.7
123
Not enough data
8.5
142
Risk assessment
Not enough data
7.1
106
Not enough data
6.6
103
Not enough data
7.6
114
Not enough data
6.7
20
Generative AI - Vendor Security and Privacy Assessment
Not enough data
7.3
22
Not enough data
7.9
23
Supplier Marketplace
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.8
7
Contract Management
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Data Collection
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Project Management
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
7
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ombud and Responsive, formerly RFPIO are categorized as RFP, Proposal, and Vendor Security and Privacy Assessment
Unique Categories
Ombud has no unique categories
Responsive, formerly RFPIO is categorized as Strategic Sourcing, Document Generation, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Ombud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Responsive, formerly RFPIO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
52.0%
Information Technology and Services
24.0%
Telecommunications
8.0%
Pharmaceuticals
4.0%
Leisure, Travel & Tourism
4.0%
Other
8.0%
Computer Software
24.0%
Information Technology and Services
19.9%
Financial Services
7.1%
Insurance
5.1%
Hospital & Health Care
4.6%
Other
39.3%
Discussions
Ombud has no discussions with answers
What format of RFPs and security questionnaires does RFPIO support for importing?
1 Comment
MW
Users can import Excel, Word, and pdf files onto the RFPIO platform.Read more
Can the response be exported into the source file?
1 Comment
MW
Yes, it can!
Users can import the file onto the RFPIO platform, collaborate with their team to answer questions on the platform, and then export all the...Read more
What 3rd party tools can RFPIO integrate with?
1 Comment
MW
RFPIO supports integrations with 17 different tools, including CRM Connectors, Cloud Storage, SSO Authentication, and Communication Tools.
Popular...Read more
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