Compare Olark and tawk.to 
Featured Products
At a Glance
Market Segments
Small-Business (49.5% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$17 per month
Free Per Month
Olark
Star Rating
(224)4.3 out of 5
Market Segments
Small-Business (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$17 per month
Learn more about Olarktawk.to
Star Rating
(200)4.5 out of 5
Market Segments
Small-Business (73.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansOlark vs tawk.to
When assessing the two solutions, reviewers found Olark easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- Reviewers felt that tawk.to meets the needs of their business better than Olark.
- When comparing quality of ongoing product support, reviewers felt that Olark is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of tawk.to over Olark.
Pricing
Entry-Level Pricing
Olark
Olark Live Chat
$17
per month
- Per Operator
- Customize Your Design
- Chat Ratings
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Olark
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
8.9
209
9.1
172
Ease of Use
9.3
211
9.0
172
Ease of Setup
9.0
113
9.0
88
Ease of Admin
9.0
115
9.0
78
Quality of Support
8.8
174
8.3
140
Has the product been a good partner in doing business?
9.1
108
8.9
67
Product Direction (% positive)
8.2
210
8.9
165
Features by Category
Generative AI
Not enough data
6.8
12
Not enough data
5.9
9
Not enough data
5.7
9
Communication
9.3
111
|
Verified
9.2
138
|
Verified
8.8
108
|
Verified
8.9
137
|
Verified
8.2
54
7.9
99
|
Verified
9.7
5
8.9
116
|
Verified
Not enough data
8.2
39
Internal Use
7.7
97
|
Verified
8.5
123
|
Verified
8.8
103
|
Verified
8.8
122
|
Verified
8.3
74
|
Verified
8.4
112
8.0
5
8.6
116
|
Verified
8.1
6
8.7
109
|
Verified
8.7
32
|
Verified
8.3
110
|
Verified
Categories
Categories
Shared Categories
Olark and tawk.to are categorized as Live Chat
Unique Categories
Olark has no unique categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Olark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.5%
Internet
11.4%
Retail
6.4%
Education Management
4.5%
Marketing and Advertising
4.1%
Other
54.1%
Information Technology and Services
12.0%
Computer Software
10.9%
Marketing and Advertising
8.3%
Internet
5.2%
Education Management
4.2%
Other
59.4%
Alternatives
Discussions
What is Olark chat?
1 Comment
LT
Olark Chat is an app that lives on your website and lets visitors connect with agents at your company for real-time support and feedback, and it can be...Read more
Olark has no more discussions with answers
What is tawk.to used for?
1 Comment
SD
This is a absolutely crap product. Worst ux. I see why they are giving it in free.
Better switch to the free version of crisp.Read more
tawk.to has no more discussions with answers
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