When assessing the two solutions, reviewers found Pantheon easier to use, set up, and administer. Reviewers also preferred doing business with Pantheon overall.
Customer support is always available and ready to help. Even in the dead of night. They are always helpful and engaging.
Pantheon makes it really easy to spin up, administer, update, and deploy changes to multiple Drupal websites. The dev-test-live workflow they've created is kind of like magic, since code changes and databases can be transferred from one environment to...
Nexcess organizes their policies around getting more money out of you, not providing a good service.
Auto-upgrade to Performance level (extra $350 a month) due to going over the monthly threshold of site visits. However, site visits were from a Chinese bot, evidently, but the logs of this information were not willing to be shared with us. Despite several...