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Compare Microsoft Text Analytics API and Relative Insight 
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At a Glance
Market Segments
Small-Business (58.3% of reviews)
Small-Business (41.8% of reviews)
Entry-Level Pricing
No pricing available
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Microsoft Text Analytics API
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Text Analytics APIRelative Insight
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (41.8% of reviews)
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Text Analytics API excels in its sentiment analysis capabilities, with a score of 8.8, making it a preferred choice for businesses focused on understanding customer emotions. In contrast, Relative Insight also offers strong sentiment analysis but with a slightly lower score of 8.3, indicating that while effective, it may not be as robust as Microsoft's offering.
- Reviewers mention that the quality of support for Relative Insight is exceptional, scoring 9.8, which is significantly higher than Microsoft Text Analytics API's score of 7.7. This suggests that users of Relative Insight feel more supported and valued, which can be crucial for businesses needing assistance.
- G2 users highlight that Microsoft Text Analytics API has a strong integration capability with a score of 7.8, allowing for seamless connectivity with other tools. However, Relative Insight's ease of setup and integration is rated at 8.2, indicating a smoother onboarding experience for new users.
- Users on G2 report that Relative Insight shines in data visualization, scoring 7.4, which is essential for businesses looking to present insights effectively. Microsoft Text Analytics API, while functional, does not emphasize this feature as strongly, leading to a less visually appealing output.
- Reviewers mention that Microsoft Text Analytics API's named entity recognition feature scores 7.3, which some users find lacking compared to Relative Insight's more comprehensive approach to entity recognition, making it a better choice for detailed text analysis.
- Users say that both products offer customization options, but Relative Insight's pre-built parameterization feature scores 8.3, indicating a more user-friendly approach to tailoring the software to specific business needs compared to Microsoft Text Analytics API.
Pricing
Entry-Level Pricing
Microsoft Text Analytics API
No pricing availableRelative Insight
Software-as-a-Service
Contact Us
Access for an unlimited number of users to intelligent text analysis for survey open-ends, social listening conversations, customer service transcripts and reviews. Pricing is based on the number of connected data sources.
- AI-powered topic, phrase, word, emotion and grammar tagging
- Exportable charts & visualizations
- Direct data source integrations
Free Trial
Microsoft Text Analytics API
No trial information availableRelative Insight
Free Trial is available
Ratings
Meets Requirements
7.9
8
8.4
38
Ease of Use
8.8
8
8.3
37
Ease of Setup
Not enough data
8.2
12
Ease of Admin
Not enough data
7.9
12
Quality of Support
7.7
8
9.8
38
Has the product been a good partner in doing business?
Not enough data
9.4
13
Product Direction (% positive)
7.1
8
8.7
36
Features by Category
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
7.8
13
Not enough data
8.7
13
Not enough data
8.7
10
Data
Not enough data
8.6
14
Not enough data
7.4
17
Analysis
Not enough data
8.2
14
Not enough data
7.3
11
Not enough data
8.7
15
Not enough data
8.3
17
Not enough data
8.8
12
Not enough data
7.9
12
Not enough data
8.7
14
Customization
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Text Analytics API and Relative Insight are categorized as Text Analysis
Unique Categories
Microsoft Text Analytics API has no unique categories
Relative Insight is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Microsoft Text Analytics API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relative Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Health, Wellness and Fitness
16.7%
Research
8.3%
Military
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Marketing and Advertising
30.9%
Market Research
16.4%
Public Relations and Communications
5.5%
Pharmaceuticals
5.5%
Management Consulting
5.5%
Other
36.4%
Alternatives
Discussions
Microsoft Text Analytics API has no discussions with answers
Relative Insight has no discussions with answers
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