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Compare LogMeIn Rescue and Microsoft Teams Notifications 
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At a Glance
Market Segments
Mid-Market (39.7% of reviews)
Enterprise (44.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LogMeIn Rescue
Star Rating
(197)4.6 out of 5
Market Segments
Mid-Market (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueMicrosoft Teams Notifications
Star Rating
(64)4.4 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft Teams NotificationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogMeIn Rescue by GoTo excels in screen sharing with a score of 9.7, making it a preferred choice for real-time assistance, while Microsoft Teams Notifications scores lower at 7.9 for video conference calls, indicating a potential gap in video support capabilities.
- Reviewers mention that LogMeIn Rescue's ticket creation user experience is rated at 8.7, which is higher than Microsoft Teams Notifications, suggesting that users find it easier to create and manage support tickets in LogMeIn Rescue.
- G2 users highlight LogMeIn Rescue's strong data security features, scoring a perfect 10.0, while Microsoft Teams Notifications scores 9.0, indicating that LogMeIn Rescue may offer more robust security measures for sensitive data.
- Users on G2 appreciate LogMeIn Rescue's unattended remote access feature, rated at 9.2, which allows for seamless support without user intervention, whereas Microsoft Teams Notifications lacks this specific capability, potentially limiting its effectiveness in remote support scenarios.
- Reviewers mention that LogMeIn Rescue's workflow management is rated at 9.0, showcasing its efficiency in handling support processes, while Microsoft Teams Notifications does not provide a comparable feature, which may affect overall productivity in support environments.
- Users say that LogMeIn Rescue's session recording feature, rated at 9.1, is highly valued for training and quality assurance, whereas Microsoft Teams Notifications does not emphasize this functionality, which could be a drawback for teams focused on continuous improvement.
Pricing
Entry-Level Pricing
LogMeIn Rescue
No pricing availableMicrosoft Teams Notifications
No pricing availableFree Trial
LogMeIn Rescue
Free Trial is available
Microsoft Teams Notifications
No trial information availableRatings
Meets Requirements
9.3
159
9.1
33
Ease of Use
9.2
159
8.8
35
Ease of Setup
9.1
93
8.6
6
Ease of Admin
9.0
82
Not enough data
Quality of Support
8.8
142
8.7
27
Has the product been a good partner in doing business?
9.0
78
Not enough data
Product Direction (% positive)
8.5
149
8.1
31
Features by Category
Ticket and Case Management
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
11
Not enough data
8.6
11
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
ServiceNow Apps
9.2
6
8.2
11
8.3
6
8.5
12
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
46
Not enough data
9.6
45
Not enough data
9.1
42
Not enough data
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
Not enough data
Maintenance
9.3
43
Not enough data
8.8
33
Not enough data
Communication
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Not enough data
Security
9.3
40
Not enough data
9.0
39
Not enough data
Device Support
8.3
40
Not enough data
8.8
39
Not enough data
8.7
41
Not enough data
Performance
9.0
43
Not enough data
Administration
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Security
9.5
7
Not enough data
8.3
6
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Not enough data
Reporting
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Not enough data
Access & Usability
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
59
Not enough data
8.9
48
Not enough data
8.9
58
Not enough data
9.0
56
Not enough data
9.4
60
Not enough data
9.3
58
Not enough data
9.2
64
Not enough data
Platform
9.4
58
Not enough data
8.5
50
Not enough data
9.2
52
Not enough data
9.4
63
Not enough data
Security
9.4
39
Not enough data
9.3
45
Not enough data
9.2
44
Not enough data
Categories
Categories
Shared Categories
LogMeIn Rescue and Microsoft Teams Notifications are categorized as ServiceNow Store Apps
Unique Categories
LogMeIn Rescue is categorized as Remote Support, Remote Desktop, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
Microsoft Teams Notifications has no unique categories
Reviews
Reviewers' Company Size
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams Notifications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.8%
Computer Software
10.3%
Computer & Network Security
5.9%
Accounting
4.3%
Financial Services
3.2%
Other
52.4%
Information Technology and Services
15.3%
Computer Software
13.6%
Higher Education
6.8%
Human Resources
5.1%
Education Management
5.1%
Other
54.2%
Alternatives
Discussions
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
Microsoft Teams Notifications has no discussions with answers
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