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Compare Melu Managed Live Chat and Peak Support 
Featured Products
At a Glance
Market Segments
Small-Business (96.4% of reviews)
Small-Business (62.9% of reviews)
Entry-Level Pricing
Starting at £155.00 Per Month
No pricing available
Melu Managed Live Chat
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (96.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £155.00 Per Month
Browse all 3 pricing plansPeak Support
Star Rating
(38)4.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Peak SupportPricing
Entry-Level Pricing
Melu Managed Live Chat
Standard (UK)
Starting at £155.00
Per Month
8am to 10pm coverage 7 days a week. Up to 50 chats handled per month. 24/7 coverage can be added for an additional £50 per month. All prices excluding UK VAT.
- Optional 24/7 coverage (8am to 10pm local time 7 days a week as standard)
- UK & USA based operators - all native English-speaking
- All chats answered within 15 seconds
Peak Support
No pricing availableFree Trial
Melu Managed Live Chat
Free Trial is available
Peak Support
No trial information availableRatings
Quality of Work
9.6
14
9.3
21
Responsiveness
9.9
14
9.4
21
Expertise of Team
9.1
13
9.0
21
Execution Ability
9.5
13
9.0
21
Communication Skills
9.6
14
9.0
20
Professionalism
9.7
13
9.8
21
Has the product been a good partner in doing business?
9.6
14
9.9
26
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
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Not enough data
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Delivery
Not enough data
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Planning
Not enough data
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Delivery
Not enough data
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Planning
Not enough data
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Delivery
Not enough data
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Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expertise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Melu Managed Live Chat and Peak Support are categorized as Managed Live Chat
Unique Categories
Melu Managed Live Chat has no unique categories
Peak Support is categorized as Contact Center Outsourcing Services, Data Entry Services, Managed Services, and Outsourced Sales Providers
Reviews
Reviewers' Company Size
Melu Managed Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Peak Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.3%
Legal Services
10.7%
Information Technology and Services
10.7%
Construction
10.7%
Real Estate
7.1%
Other
46.4%
Apparel & Fashion
22.9%
Consumer Goods
11.4%
Publishing
5.7%
Online Media
5.7%
Food & Beverages
5.7%
Other
48.6%
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