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Compare Kommunicate and Verloop.io

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At a Glance
Kommunicate
Kommunicate
Star Rating
(23)4.8 out of 5
Market Segments
Small-Business (85.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $40.00 1 User seat Per Month
Browse all 2 pricing plans
Verloop.io
Verloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.io
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Verloop.io excels in its AI-driven chat capabilities, providing personalized customer interactions, while Kommunicate is praised for its seamless integration with various messaging platforms, making it a favorite among small businesses.
  • Users report that both platforms have a high ease of use score, but Verloop.io's intuitive interface is often highlighted as a standout feature, allowing users to navigate effortlessly compared to Kommunicate's slightly more complex setup.
  • Reviewers mention that Verloop.io has a robust reporting feature that helps mid-market companies analyze customer interactions effectively, whereas Kommunicate's strength lies in its live chat functionality, which users find essential for real-time customer support.
  • G2 users indicate that the quality of support for both products is commendable, but Verloop.io receives higher marks for its proactive customer service, with users appreciating the quick response times compared to Kommunicate's support, which some users feel could be improved.
  • Users on G2 highlight that Verloop.io has a strong product direction, with frequent updates and new features being rolled out, while Kommunicate's product direction is seen as less dynamic, leading to some concerns about its long-term viability.
  • Reviewers mention that while both products meet requirements equally well, Verloop.io's advanced automation features are particularly beneficial for mid-market users looking to scale their customer support operations, whereas Kommunicate's focus on small businesses makes it more tailored for simpler needs.
Pricing
Entry-Level Pricing
Kommunicate
Starter
Starting at $40.00
1 User seat Per Month
Browse all 2 pricing plans
Verloop.io
No pricing available
Free Trial
Kommunicate
Free Trial is available
Verloop.io
No trial information available
Ratings
Meets Requirements
9.3
16
9.3
181
Ease of Use
9.2
16
9.4
183
Ease of Setup
8.9
9
9.4
109
Ease of Admin
9.4
9
9.2
107
Quality of Support
9.5
17
9.4
181
Has the product been a good partner in doing business?
9.5
10
9.5
107
Product Direction (% positive)
8.5
16
9.3
169
Features by Category
Not enough data
9.3
89
Responses
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.4
81
Not enough data
9.2
78
Not enough data
9.3
71
Platform
Not enough data
9.5
83
Not enough data
9.3
77
Not enough data
9.3
75
Not enough data
9.4
78
Not enough data
9.3
65
Not enough data
9.5
72
Not enough data
9.4
76
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.0
6
Not enough data
Generative AI
7.8
6
Not enough data
8.1
6
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
138
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Internal Use
Not enough data
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kommunicate
Kommunicate
Verloop.io
Verloop.io
Kommunicate and Verloop.io are categorized as Bot Platforms
Unique Categories
Kommunicate
Kommunicate is categorized as Other Customer Service and AI Customer Support Agents
Verloop.io
Verloop.io is categorized as Live Chat and Chatbots
Reviews
Reviewers' Company Size
Kommunicate
Kommunicate
Small-Business(50 or fewer emp.)
85.7%
Mid-Market(51-1000 emp.)
9.5%
Enterprise(> 1000 emp.)
4.8%
Verloop.io
Verloop.io
Small-Business(50 or fewer emp.)
32.7%
Mid-Market(51-1000 emp.)
47.8%
Enterprise(> 1000 emp.)
19.5%
Reviewers' Industry
Kommunicate
Kommunicate
Marketing and Advertising
19.0%
Internet
14.3%
Computer Software
14.3%
Information Technology and Services
9.5%
Education Management
9.5%
Other
33.3%
Verloop.io
Verloop.io
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Alternatives
Kommunicate
Kommunicate Alternatives
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Fin by Intercom
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Freshdesk
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Kustomer
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Verloop.io
Verloop.io Alternatives
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yellow.ai
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Drift
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FreshChat
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TARS
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Discussions
Kommunicate
Kommunicate Discussions
What does Kommunicate do?
1 Comment
Official Response from Kommunicate
Kommunicate helps businesses automate their customer support with conversational AI chatbots that require zero coding skills to deploy. You can learn more...Read more
How does Dialogflow integrate with Kommunicate?
1 Comment
Official Response from Kommunicate
Hello Kommunicate provides a codeless integration with Dialogflow. You can easily integrate your Dialogflow agent from the bot section in Kommunicate's...Read more
How do I deploy Dialogflow chatbot on my website?
1 Comment
Official Response from Kommunicate
Hello Kommunicate provides a codeless integration with Dialogflow. You can easily integrate your Dialogflow agent from the bot section in Kommunicate's...Read more
Verloop.io
Verloop.io Discussions
Can I use this for small business as well
2 Comments
Palak  A.
A
Hi Pearl, It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
Pavani M.
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
Can I use verloop for other industries other than retail? and how?
2 Comments
AD
Yes you can.Read more