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At a Glance
Market Segments
Enterprise (100.0% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Klevu
Star Rating
(2)4.5 out of 5
Market Segments
Enterprise (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Learn more about KlevuLucidworks Fusion
Star Rating
(12)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Lucidworks FusionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lucidworks Fusion excels in its Product Recommendations feature, scoring 8.8, which reviewers mention leads to higher conversion rates due to its advanced algorithms. In contrast, Klevu also scores well in this area but slightly lower, indicating it may not be as robust in delivering personalized recommendations.
- Reviewers mention that Klevu shines in Quality of Support, with a score of 9.2, highlighting their responsive customer service and helpful resources. Lucidworks Fusion, while still respectable at 8.3, does not match the level of support that Klevu provides, according to user feedback.
- G2 users indicate that Klevu's Ease of Use is a significant advantage, scoring 8.8, which users say makes it more accessible for small businesses. Lucidworks Fusion, with a score of 8.3, is perceived as slightly more complex, which may deter some users looking for straightforward solutions.
- Users on G2 report that Lucidworks Fusion's Indexing capabilities are superior, scoring 8.6, which reviewers mention allows for faster and more efficient data retrieval. Klevu, while effective, scores lower in this area, suggesting it may not handle large datasets as efficiently.
- Reviewers mention that Klevu's Personalization Engine scores 8.7, which users say provides a tailored shopping experience that enhances user engagement. Lucidworks Fusion, while also strong in personalization, scores slightly lower at 8.6, indicating it may not be as finely tuned for individual user experiences.
- Users say that Lucidworks Fusion's Search Setup is more customizable, allowing for tailored search experiences, which is crucial for enterprise-level applications. Klevu, while user-friendly, may not offer the same level of customization, which could be a limitation for larger organizations.
Pricing
Entry-Level Pricing
Klevu
Free trial
Free
14-day free trial.
- Free trial, full access included
- No obligation to continue
- No credit card required
Lucidworks Fusion
No pricing availableFree Trial
Klevu
Free Trial is available
Lucidworks Fusion
No trial information availableRatings
Meets Requirements
Not enough data
8.6
12
Ease of Use
Not enough data
8.3
12
Ease of Setup
Not enough data
7.8
10
Ease of Admin
Not enough data
8.5
9
Quality of Support
Not enough data
8.3
12
Has the product been a good partner in doing business?
Not enough data
7.5
8
Product Direction (% positive)
Not enough data
7.7
10
Features by Category
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Klevu and Lucidworks Fusion are categorized as E-Commerce Search, E-Merchandising, E-Commerce Personalization, and Site Search Software
Unique Categories
Klevu has no unique categories
Lucidworks Fusion is categorized as Enterprise Search Software
Reviews
Reviewers' Company Size
Klevu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lucidworks Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
50.0%
Information Technology and Services
50.0%
‐
‐
‐
Other
0.0%
Hospital & Health Care
16.7%
Telecommunications
8.3%
Retail
8.3%
Non-Profit Organization Management
8.3%
Insurance
8.3%
Other
50.0%
Discussions
Klevu has no discussions with answers
On what infrastructure can customers deploy Lucidworks Fusion?
1 Comment
Official Response from Lucidworks Fusion
Lucidworks Fusion can be deployed on any public cloud, on-premise, or as a hybrid solution across both. Lucidworks manages operations on either AWS or GCP....Read more
What data sources can users connect to Fusion?
1 Comment
Official Response from Lucidworks Fusion
Lucidworks Fusion offers more than 100 connectors to a variety of data sources, including: Salesforce, Sharepoint, Google Drive, Slack, ServiceNow, Amazon...Read more
How does Fusion deliver AI capabilities?
1 Comment
Official Response from Lucidworks Fusion
Fusion uses AI extensively through every stage of enriching data, during ingest and at query time, for understanding user intent and personalizing insights...Read more
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