1. [Home](https://www.g2.com/) 2. ... 3. [AI Search and Discovery Platforms Software](https://www.g2.com/categories/ai-search-and-discovery-platforms) 4. [Lucidworks Fusion Discussions](https://www.g2.com/products/lucidworks-fusion/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2847677cd2c8ae34312bb6163e77301a/lucidworks-fusion.png "Product Avatar Image") ](/products/lucidworks-fusion/reviews) [ Lucidworks Fusion ](/products/lucidworks-fusion/reviews) (12)4.5/5 Lucidworks is an AI-powered search and discovery platform that helps organizations transform complex data into meaningful experiences for customers, employees, and partners. For more than a decade, Lucidworks has helped leading global brands unlock the value of their data through intelligent search, product discovery, knowledge management, and AI-powered digital experiences. Our mission is simple: make information useful for the people who need it, when they need it. Whether users are searching for products, answers, documentation, or expertise, Lucidworks helps them find the right information quickly and confidently. Built for both B2B and B2C organizations, the Lucidworks Platform combines advanced search technology, machine learning, generative AI, and business-friendly tools to understand user intent, improve relevance, and deliver personalized experiences at scale. Unlike traditional search solutions that rely solely on keywords, Lucidworks leverages signals, semantic understanding, AI-driven ranking, and contextual insights to connect users with the most relevant results—even when queries are incomplete, ambiguous, or conversational. The platform enables organizations to launch and optimize AI-powered search experiences across ecommerce, customer support, workplace search, knowledge management, and digital service environments. Business teams can manage and improve experiences through intuitive no-code tools, while technical teams benefit from enterprise-grade scalability, flexibility, and deployment options. Key capabilities include: • AI-powered enterprise search and discovery • Neural hybrid search combining semantic and keyword relevance • Generative AI and large language model orchestration • Agent Studio for building AI-powered assistants and discovery experiences • Product discovery and ecommerce search optimization • Knowledge management and workplace search • Signals-based personalization and relevance tuning • Analytics and search performance insights • Data integration and pre-built connectors • No-code business user tools for optimization and experimentation • Enterprise-grade security, governance, and scalability • Flexible SaaS, self-hosted, and hybrid deployment options Organizations including Lenovo, Morgan Stanley, American Express, Red Hat, and other global enterprises rely on Lucidworks to improve search relevance, increase conversions, accelerate decision-making, and deliver exceptional digital experiences. By combining proven search science with practical AI, Lucidworks helps businesses turn data into measurable business outcomes. Show More * * * ### 75.0 Nps Score Already have Lucidworks Fusion? ### All Lucidworks Fusion Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Lucidworks Fusion used for? ](/discussions/what-is-lucidworks-fusion-used-for) What is Lucidworks Fusion used for? [ Enterprise Search Software ](https://www.g2.com/tags/enterprise-search-software)[ E-Commerce Search Software ](https://www.g2.com/tags/e-commerce-search-software)[ E-Merchandising Software ](https://www.g2.com/tags/e-merchandising-software)[ E-Commerce Personalization Software ](https://www.g2.com/tags/e-commerce-personalization-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.&title=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 7 years ago Posted by Lucidworks Fusion Posted by Lucidworks Fusion More Options - [ # How does Fusion support the development of customer applications? ](/discussions/how-does-fusion-support-the-development-of-customer-applications) [ Insight Engines Software ](https://www.g2.com/tags/insight-engines-software)[ Enterprise Search Software ](https://www.g2.com/tags/enterprise-search-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.&title=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 7 years ago Posted by Lucidworks Fusion Posted by Lucidworks Fusion More Options - [ # How does Fusion deliver AI capabilities? ](/discussions/how-does-fusion-deliver-ai-capabilities) [ Insight Engines Software ](https://www.g2.com/tags/insight-engines-software)[ Enterprise Search Software ](https://www.g2.com/tags/enterprise-search-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.&title=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 7 years ago Posted by Lucidworks Fusion Posted by Lucidworks Fusion More Options - [ # What data sources can users connect to Fusion? ](/discussions/what-data-sources-can-users-connect-to-fusion) [ Insight Engines Software ](https://www.g2.com/tags/insight-engines-software)[ Enterprise Search Software ](https://www.g2.com/tags/enterprise-search-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.&title=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 7 years ago Posted by Lucidworks Fusion Posted by Lucidworks Fusion More Options - [ # On what infrastructure can customers deploy Lucidworks Fusion? ](/discussions/on-what-infrastructure-can-customers-deploy-lucidworks-fusion) [ Insight Engines Software ](https://www.g2.com/tags/insight-engines-software)[ Enterprise Search Software ](https://www.g2.com/tags/enterprise-search-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.&title=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucidworks+Fusion+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucidworks+Fusion+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%0aAsk+Lucidworks+Fusion+questions+and+get+answers+from+expert+users+in+our+Lucidworks+Fusion+Discussions+section.) 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Answer a few questions to help the Lucidworks Fusion community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucidworks-fusion%2Fdiscuss%3Fsmall_ask%3Dlucidworks-fusion) No ## Top Contributors in Lucidworks Fusion 1 AB Loading... ### [Alex B.](https://www.g2.com/users/cd858fd7-9228-4865-9e5b-46bc1a82134b "Alex B.") 4 pts