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At a Glance
Market Segments
Small-Business (48.3% of reviews)
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Helpware
Star Rating
(30)4.9 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HelpwareNewtonX
Star Rating
(11)4.3 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about NewtonXPricing
Entry-Level Pricing
Helpware
No pricing availableNewtonX
No pricing availableFree Trial
Helpware
No trial information availableNewtonX
No trial information availableRatings
Quality of Work
9.7
17
8.8
7
Responsiveness
9.6
18
10.0
7
Expertise of Team
9.4
17
8.8
7
Execution Ability
9.5
17
9.5
7
Communication Skills
9.8
18
9.3
7
Professionalism
9.8
18
9.5
7
Has the product been a good partner in doing business?
9.9
23
7.5
6
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Helpware and NewtonX share no categories
Unique Categories
Helpware is categorized as On-Demand Staffing Services, Data Entry Services, Managed Services, Managed Live Chat, and Contact Center Outsourcing Services
NewtonX is categorized as Expert Networks and Market Research Services
Reviews
Reviewers' Company Size
Helpware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NewtonX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Information Technology and Services
13.8%
Real Estate
10.3%
Consumer Goods
10.3%
Retail
6.9%
Other
44.8%
Retail
18.2%
Marketing and Advertising
18.2%
Information Technology and Services
18.2%
Oil & Energy
9.1%
Market Research
9.1%
Other
27.3%
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