Top 10 Helpware Alternatives & Competitors

(30)4.9 out of 5

Explore the best alternatives to Helpware for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to Helpware include communication and customer service. The best overall Helpware alternative is Peak Support. Other similar apps like Helpware are Coastal, Upshift, Hire with Near, and Callbox. Helpware alternatives can be found in Contact Center Outsourcing Service Providers but may also be in On-Demand Staffing Services or Cloud Consulting Providers.

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Best Paid & Free Alternatives to Helpware

Peak Support
Coastal
Upshift
Hire with Near
Callbox
Thumbtack
Amazon Mechanical Turk
Taskrabbit

Top 10 Alternatives to Helpware Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Helpware stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Real Estate, and Health, Wellness and Fitness, and find the best product for your business.

Product Description

Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.

Reviewers say compared to Helpware, Peak Support is:

More expensive

More professional

Easier to do business with

Categories in common with Helpware:

Data Entry Services

Managed Services

Managed Live Chat

Contact Center Outsourcing

Coastal

By Coastal

5/5

(183)

Product Description

Coastal is the consultancy that exists to make organizations successful using Salesforce, data, and AI. Led by former Salesforce executives, IT veterans, and industry experts, our heavily certified team shows up with heart and hustle to deliver fast, measurable impact—powered by automation-driven delivery and solution accelerators. From data modernization to Agentforce to Salesforce innovation, you can count on Coastal to solve today’s—and tomorrow’s—complex challenges.

Reviewers say compared to Helpware, Coastal is:

More expensive

More experienced

Better at executing

Categories in common with Helpware:

By Upshift

Product Description

Upshift is an innovative on-demand staffing platform that connects businesses with pre-screened W2 employees for both short-term shifts and long-term positions. Operating primarily through a user-friendly mobile app, Upshift serves a diverse range of industries, including hospitality, manufacturing, and events. By leveraging technology, Upshift streamlines the hiring process, offering businesses a more efficient and cost-effective alternative to traditional staffing agencies. The platform's rigorous screening process ensures that only 15% of applicants are accepted, guaranteeing high-quality staff for its clients. With a 96% success rate in fulfilling staffing requests, Upshift has positioned itself as a reliable and efficient solution for businesses looking to meet their hourly staffing needs. Key Features and Functionality: - Flexible Shift Posting: Businesses can post, edit, or cancel shifts instantly, allowing for real-time adjustments to staffing needs. - Transparent Pay Rates: Employers have the autonomy to set pay rates, ensuring alignment with budgetary constraints and market standards. - Candidate Selection: Access to detailed candidate profiles, including bios, experience, and ratings from other businesses, facilitates informed hiring decisions. - Shift Management: Real-time visibility into who is coming to work, with the ability to favorite top performers and block those who are not a good fit, helps build a reliable team. - Mobile Accessibility: A dedicated mobile app enables managers to oversee shifts and workers on the go, enhancing operational flexibility. Primary Value and Solutions Provided: Upshift addresses the common challenges associated with traditional staffing methods by offering a tech-driven solution that enhances hiring control and transparency. The platform empowers businesses to efficiently manage their staffing needs, reduce reliance on conventional staffing agencies, and build a flexible team of returning contractors. By providing access to a pool of pre-screened, high-quality workers, Upshift helps businesses maintain operational continuity and adapt to fluctuating labor demands with ease.

Reviewers say compared to Helpware, Upshift is:

More expensive

More responsive

Categories in common with Helpware:

On-Demand Staffing Services

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Callbox

By Callbox

4.5/5

(91)

Product Description

Reviewers say compared to Helpware, Callbox is:

More expensive

More responsive

Categories in common with Helpware:

By Thumbtack

Product Description

Reviewers say compared to Helpware, Thumbtack is:

More expensive

Categories in common with Helpware:

On-Demand Staffing Services

Amazon Mechanical Turk

By Amazon's Mechanical Turk

4.1/5

(30)

Product Description

Categories in common with Helpware:

On-Demand Staffing Services

Taskrabbit

By TaskRabbit

2.9/5

(31)

Product Description

Categories in common with Helpware:

On-Demand Staffing Services

Product Description

SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance.

Reviewers say compared to Helpware, SureCall Experts is:

More expensive

Categories in common with Helpware:

Managed Live Chat

Contact Center Outsourcing