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Compare HappyFox Chat and Olark 
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At a Glance
Market Segments
Small-Business (71.3% of reviews)
Small-Business (49.8% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$29.00 Per Month
$17 per month
HappyFox Chat
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (71.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansOlark
Star Rating
(223)4.3 out of 5
Market Segments
Small-Business (49.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$17 per month
Learn more about OlarkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Olark excels in its In-App Messaging feature, scoring 9.7, which allows for seamless communication within the application. In contrast, HappyFox Chat's score of 8.9 indicates it may not be as effective in this area.
- Reviewers mention that HappyFox Chat offers superior Notifications with a score of 9.1 compared to Olark's 8.8, highlighting its ability to keep users informed in real-time.
- G2 users note that Olark's Customization options, scoring 7.7, are somewhat limited compared to HappyFox Chat's 7.9, which provides slightly more flexibility for tailoring the chat experience.
- Users on G2 say that both products perform well in Conversation Archiving, but Olark's score of 8.9 is slightly higher than HappyFox Chat's 8.7, suggesting a more robust archiving capability.
- Reviewers mention that both platforms have similar scores for Lead Development, with Olark at 8.3 and HappyFox Chat at 8.5, but users feel that HappyFox Chat offers more effective tools for nurturing leads.
- Users report that while both products have a strong focus on Customer Profiles, Olark's score of 8.7 slightly edges out HappyFox Chat's 8.5, indicating a more comprehensive approach to understanding customer interactions.
Pricing
Entry-Level Pricing
Olark
Olark Live Chat
$17
per month
- Per Operator
- Customize Your Design
- Chat Ratings
Free Trial
HappyFox Chat
Free Trial is available
Olark
Free Trial is available
Ratings
Meets Requirements
8.6
97
8.9
208
Ease of Use
9.5
97
9.3
210
Ease of Setup
9.5
58
9.0
112
Ease of Admin
9.4
56
9.0
114
Quality of Support
8.7
77
8.8
173
Has the product been a good partner in doing business?
9.1
53
9.1
107
Product Direction (% positive)
9.5
96
8.2
209
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.4
34
|
Verified
9.3
110
|
Verified
9.1
36
|
Verified
8.8
108
|
Verified
8.5
16
8.2
54
8.9
28
9.7
5
Not enough data
Not enough data
Internal Use
7.9
26
|
Verified
7.7
97
|
Verified
8.7
30
|
Verified
8.9
102
|
Verified
8.5
24
|
Verified
8.3
74
|
Verified
9.0
25
8.0
5
8.7
21
|
Verified
8.1
6
8.5
26
|
Verified
8.7
32
|
Verified
Categories
Categories
Shared Categories
HappyFox Chat and Olark are categorized as Live Chat
Unique Categories
HappyFox Chat has no unique categories
Olark has no unique categories
Reviews
Reviewers' Company Size
HappyFox Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Olark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
8.9%
Marketing and Advertising
5.9%
Information Technology and Services
5.9%
Computer Software
5.9%
Wireless
4.0%
Other
69.3%
Computer Software
19.6%
Internet
11.4%
Retail
6.4%
Education Management
4.6%
Marketing and Advertising
4.1%
Other
53.9%
Alternatives
Discussions
What are your billing cycles and payment options?
1 Comment
Official Response from HappyFox Chat
You can choose between month-to-month and annual billing. We accept payments using VISA, Mastercard and American Express credit cards or you can also request...Read more
Any special discounts?
1 Comment
Official Response from HappyFox Chat
Educational Institutions and Non-Profit Organizations can avail special discounts by contacting us.Read more
What happens at the end of the 14-day trial?
1 Comment
Official Response from HappyFox Chat
To continue using a HappyFox Chat paid plan after the 14-day trial period, you will need to purchase a monthly subscription of your desired plan using credit...Read more
What is Olark chat?
1 Comment
LT
Olark Chat is an app that lives on your website and lets visitors connect with agents at your company for real-time support and feedback, and it can be...Read more
Olark has no more discussions with answers
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