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# Greetly vs The Receptionist Comparison - What are their main differences?

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GreetlyThe Receptionist[+ Add Product](#)

Reviews

**Greetly** [

4.8/5(21)

](https://www.g2.com/products/greetly/reviews#reviews)

**The Receptionist** [

4.8/5(432)

](https://www.g2.com/products/the-receptionist/reviews#reviews)

Pricing

**Greetly**
No pricing available

**The Receptionist**
Free Trial

**$630.00** 1 Site Per Year · Core

**Pricing Insights**
from reviews

Time to Implement

**Greetly**
\<1 monthFaster

Based on 8 responses

**The Receptionist**
1 month

Based on 107 responses

Return on Investment

**Greetly**
Not enough reviews yet

**The Receptionist**
9 months

Based on 87 responses

Perceived Cost

**Greetly**
$$$$$

**The Receptionist**
$$$$$

Average Discount

**Greetly**
Not enough reviews yet

**The Receptionist**
5%

 ![Greetly](https://images.g2crowd.com/uploads/product/hd_favicon/dae93a361e1702d544373865254e779f/greetly.svg "Greetly")

 ![The Receptionist](https://images.g2crowd.com/uploads/product/hd_favicon/e2e47d39dbfc11166afa029da5764080/the-receptionist.svg "The Receptionist")

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Pros & Cons

**Greetly**
Not enough data

**The Receptionist**
[
Easy Setup (13)
](https://www.g2.com/products/the-receptionist/reviews?filters%5Bsentiment_snippet%5D=1737512&qs=pros-and-cons#reviews)[
Ease of Use (11)
](https://www.g2.com/products/the-receptionist/reviews?filters%5Bsentiment_snippet%5D=1737647&qs=pros-and-cons#reviews)[
Limited Customization (4)
](https://www.g2.com/products/the-receptionist/reviews?filters%5Bsentiment_snippet%5D=2031103&qs=pros-and-cons#reviews)[
Lack of Customization (3)
](https://www.g2.com/products/the-receptionist/reviews?filters%5Bsentiment_snippet%5D=1737610&qs=pros-and-cons#reviews)

Integrations

**Greetly**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ac81ccbd0ca48913fa44280fd5683570/google-hangouts-chat.png "Product Avatar Image")

Google Hangouts Chat

](https://www.g2.com/products/google-hangouts-chat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-microsoft-cloud-data-management.jpeg "Product Avatar Image")

Microsoft Cloud Data...

](https://www.g2.com/products/microsoft-microsoft-cloud-data-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image")

Microsoft Entra ID

](https://www.g2.com/products/microsoft-entra-id/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[
View all
](https://www.g2.com/products/greetly/integrations)

**The Receptionist**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[
View all
](https://www.g2.com/products/the-receptionist/integrations)

Screenshots

**Greetly**
 ![Greetly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/67669/expirable-direct-uploads_2F1fab2df0-ee17-4bec-8827-69b07597e7e3_2Fgreetly-digital-receptionist-ss1-save-your-adminutes.jpg)

**The Receptionist**
 ![The Receptionist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/76686/expirable-direct-uploads_2Fdec50314-a649-44e9-b002-bf4288f5a556_2F85352.png)

Ratings

Meets Requirements

**Greetly**

9.4

9.417

**The Receptionist**

9.3

9.3326

Ease of Use

**Greetly**

9.8

9.817

**The Receptionist**

9.5

9.5328

Ease of Setup

**Greetly**

9.9

9.912

**The Receptionist**

9.3

9.3313

Ease of Admin

**Greetly**

9.9

9.912

**The Receptionist**

9.5

9.5308

Quality of Support

**Greetly**

9.7

9.717

**The Receptionist**

9.7

9.7318

Has the product been a good partner in doing business?

**Greetly**

9.9

9.912

**The Receptionist**

9.6

9.6307

Product Direction (% positive)

**Greetly**

8.5

8.516

**The Receptionist**

9.5

9.5312

Features

Visitor Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

Not enough data

8.4

188

Platform Basics

Visitor Check-In

Not enough data

9.6(won by default)

184

Mail Management

Not enough data

8.7(won by default)

125

Visitor Database

Not enough data

9.1(won by default)

37

Reports & Analytics

Not enough data

8.8(won by default)

32

Blacklist Screenings

Not enough data

7.3(won by default)

30

Badge Issuance

Not enough data

7.2(won by default)

28

Automation

Not enough data

8.4(won by default)

33

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Parking Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Platform Data

Automation

Not enough data

9.1(won by default)

153

Analytics

Not enough data

9.2(won by default)

160

Visitor Logs

Not enough data

9.3(won by default)

160

Dashboard

Not enough data

9.5(won by default)

171

Platform Interoperability

Notifications

Not enough data

9.6(won by default)

165

Hardware

Not enough data

9.5(won by default)

169

Emergency Notification

Not enough data

Not enough data

Platform Additional Functionality

Integration

Not enough data

8.8(won by default)

128

Additional Functionality - Visitor Management

NDA & Contract Signing

Not enough data

8.0(won by default)

29

Integrations with Relevant Software

Not enough data

5.9(won by default)

25

Hardware Integration

Not enough data

8.2(won by default)

28

Multi-lingual Support

Not enough data

6.7(won by default)

26

Generative AI

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

Security Gate Access Control

Not enough data

Not enough data

Biometric Recognition

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

ID Scanning

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Pre-Registration

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Facial Recognition

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Watch List

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Agentic AI - Visitor Management

Decision Making

Not enough data

6.9(won by default)

13

Show 1 feature category with incomplete data

Physical Security[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Compliance Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Alarm Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Visitor Management

Not enough data

Not enough data

Occupancy Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Video Capture

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Attendance Tracking

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Greetly](https://images.g2crowd.com/uploads/product/hd_favicon/dae93a361e1702d544373865254e779f/greetly.svg "Greetly")](https://www.g2.com/products/greetly/reviews)

Greetly

Small-Business(50 or fewer emp.)

76.2%

Mid-Market(51-1000 emp.)

14.3%

Enterprise(\> 1000 emp.)

9.5%

[![The Receptionist](https://images.g2crowd.com/uploads/product/hd_favicon/e2e47d39dbfc11166afa029da5764080/the-receptionist.svg "The Receptionist")](https://www.g2.com/products/the-receptionist/reviews)

The Receptionist

Small-Business(50 or fewer emp.)

41.1%

Mid-Market(51-1000 emp.)

52.0%

Enterprise(\> 1000 emp.)

6.9%

Small-Business

(50 or fewer emp.)

76.2%

41.1%

Mid-Market

(51-1000 emp.)

14.3%

52.0%

Enterprise

(\> 1000 emp.)

9.5%

6.9%

Reviewers' Industry

[![Greetly](https://images.g2crowd.com/uploads/product/hd_favicon/dae93a361e1702d544373865254e779f/greetly.svg "Greetly")](https://www.g2.com/products/greetly/reviews)
Greetly

Information Technology and Services

19.0%

Marketing and Advertising

14.3%

Internet

9.5%

Wholesale

4.8%

Non-Profit Organization Management

4.8%

Other

47.6%

[![The Receptionist](https://images.g2crowd.com/uploads/product/hd_favicon/e2e47d39dbfc11166afa029da5764080/the-receptionist.svg "The Receptionist")](https://www.g2.com/products/the-receptionist/reviews)
The Receptionist

Mental Health Care

8.3%

Hospital & Health Care

7.1%

Manufacturing

4.7%

Aviation & Aerospace

3.8%

Automotive

3.5%

Other

72.6%

FAQs

## Greetly vs The Receptionist FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Greetly vs The Receptionist?

The clearest distinction between Greetly and The Receptionist is that Greetly is most popular with small businesses and scores higher on Ease of Setup, while The Receptionist has a much larger review base and is also favored for easy setup and customer support.

| [Greetly](https://www.g2.com/products/greetly/reviews) | [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) |
| --- | --- |
| 4.8/5 (21 reviews) | 4.8/5 (432 reviews) |
| Small-Business | Small-Business |
| 9.9 | 9.3 |
| 9.7 | 9.7 |
| Easy to use and customizable | Easy Setup (13 all-time mentions) |

### How do the pricing models of Greetly and The Receptionist compare?

Greetly is rated higher for value with a stronger Price/Cost satisfaction score than The Receptionist.

- **Greetly:** Reviewers highlight simple, easy-to-understand pricing and unlimited users, with frequent mentions of strong value for small businesses.
- **The Receptionist:** In recent reviews, several reviewers note that the price is a downside, but many state the benefits outweigh the monthly cost.

### What are the best alternatives to Greetly and The Receptionist?

The top 3 alternatives to Greetly and The Receptionist are Envoy Visitors, Eptura Visitor, and Sign In Solutions.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Greetly](https://www.g2.com/products/greetly/reviews) | 4.8/5 (21) | Small-Business | Simple pricing, unlimited users | Easy to use and customizable |
| [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) | 4.8/5 (432) | Small-Business | Price noted as a downside, but benefits often outweigh cost | Easy Setup (13 all-time mentions) |
| [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) | 4.7/5 (437) | Mid-Market | — | — |
| [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) | 4.6/5 (183) | Mid-Market | — | — |
| [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) | 4.7/5 (401) | Mid-Market | — | — |

### Which Visitor Management features should I prioritize when comparing Greetly and The Receptionist?

Buyers comparing Greetly and The Receptionist should prioritize Ease of Setup, Notifications, Customization, and Quality of Support.

- **Ease of Setup:** Greetly scores 9.9, The Receptionist 9.3; The Receptionist has 13 all-time mentions for Easy Setup.
- **Notifications:** Both products are frequently praised for notifications, with reviewers citing instant alerts and multiple notification methods.
- **Customization:** Greetly is highlighted for high customizability; The Receptionist has 4 all-time mentions of limited customization as a trade-off.
- **Quality of Support:** Both products score 9.7, with The Receptionist receiving 7 all-time mentions for Customer Support.

### What are the pros and cons of Greetly vs The Receptionist?

Greetly's headline strength is ease of use and customization, while The Receptionist stands out for easy setup and strong customer support.

- **Greetly strengths:** Reviewers highlight ease of use, simple setup, strong value for small businesses, and high customizability.
- **Greetly trade-offs:** Some reviewers note that it may not fully replace a front desk for all visitor types, especially couriers and deliveries.
- **The Receptionist strengths:** Easy Setup (13 all-time mentions), Ease of Use (11), Customer Support (7), Intuitive (6), and Quick Setup (5).
- **The Receptionist trade-offs:** Limited Customization (4 all-time mentions), Lack of Customization (3), Limited Features (2), and price noted as a downside in recent reviews.

### Is Greetly or The Receptionist better for small businesses?

Greetly is the better fit for small businesses, with a stronger focus and positive sentiment from small-business reviewers.

- **Greetly:** Largest segment is Small-Business, with reviewers consistently citing ease of use, simple setup, and strong value for small teams.
- **The Receptionist:** Also popular with Small-Business, but reviewers more frequently mention price as a trade-off despite strong ease of setup and support.

### Which Visitor Management platform has better integrations?

Greetly and The Receptionist are at parity for integrations, with reviewers mentioning integration capabilities but no clear leader.

- **Greetly:** Reviewers mention easy integration with other APIs and cloud services, with positive sentiment around setup and customization.
- **The Receptionist:** Reviewers express a desire for more integrations, specifically mentioning the lack of Salesforce CRM integration as a limitation.

### How do Greetly and The Receptionist compare on customer support?

Greetly and The Receptionist are rated equally on Quality of Support, both scoring 9.7, indicating parity in reviewer satisfaction.

- **Greetly:** Reviewers consistently praise responsive and helpful customer service, with multiple mentions of support exceeding expectations.
- **The Receptionist:** 7 all-time mentions for Customer Support, with reviewers highlighting knowledgeable, available, and helpful support teams.

### Which is easier to implement, Greetly or The Receptionist?

Greetly scores higher on Ease of Setup at 9.9 versus The Receptionist's 9.3, making Greetly the easier product to implement according to reviewers.

- **Greetly:** Reviewers describe setup as intuitive, fast, and customizable, with multiple mentions of being up and running in minutes.
- **The Receptionist:** 13 all-time mentions for Easy Setup, with reviewers noting simple onboarding and helpful support, though some mention initial challenges with hardware or customization.

### Which product has better Notifications?

Both Greetly and The Receptionist are highly rated for Notifications, with reviewers frequently citing instant alerts and multiple notification methods as key strengths.

- **Greetly:** Reviewers highlight instant notifications via email and SMS, with positive sentiment around notification reliability and customization.
- **The Receptionist:** Reviewers frequently mention notifications as a core benefit, including immediate alerts to staff and multiple notification channels, with Notifications as the most frequently cited feature in recent reviews.

Alternatives

**Greetly Alternatives**

 ![Envoy Visitors](https://images.g2crowd.com/uploads/product/hd_favicon/41c49d742e300841a7436e477555a870/envoy-visitors.svg "Envoy Visitors")

[
Envoy Visitors
](/products/envoy-visitors/reviews)

 ![Sign In Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/c81ed0bfcfcfd6ef667053569c83f38d/sign-in-solutions.svg "Sign In Solutions")

[
Sign In Solutions
](/products/sign-in-solutions/reviews)

 ![FacilityOS](https://images.g2crowd.com/uploads/product/hd_favicon/4f36484d2f1cfad4bb17b003c25e307d/facilityos.svg "FacilityOS")

[
FacilityOS
](/products/facilityos/reviews)

 ![VAMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cd4164c100470641675c463d44e236e7/vams.png "VAMS")

[
VAMS
](/products/vams/reviews)

**The Receptionist Alternatives**

 ![Envoy Visitors](https://images.g2crowd.com/uploads/product/hd_favicon/41c49d742e300841a7436e477555a870/envoy-visitors.svg "Envoy Visitors")

[
Envoy Visitors
](/products/envoy-visitors/reviews)

 ![Eptura Visitor](https://images.g2crowd.com/uploads/product/hd_favicon/8679b60e1e762cdf23b96f099ef94604/eptura-visitor.svg "Eptura Visitor")

[
Eptura Visitor
](/products/eptura-visitor/reviews)

 ![FacilityOS](https://images.g2crowd.com/uploads/product/hd_favicon/4f36484d2f1cfad4bb17b003c25e307d/facilityos.svg "FacilityOS")

[
FacilityOS
](/products/facilityos/reviews)

 ![VAMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cd4164c100470641675c463d44e236e7/vams.png "VAMS")

[
VAMS
](/products/vams/reviews)