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Compare GoSquared and tawk.to 
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At a Glance
Market Segments
Small-Business (45.7% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
Free
Free Per Month
GoSquared
Star Rating
(74)4.6 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Learn more about GoSquaredtawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoSquared excels in real-time reporting with a score of 9.3, allowing businesses to track their performance instantly, while tawk.to's real-time reporting is slightly lower at 8.9, which may affect users looking for immediate insights.
- Reviewers mention that GoSquared's ease of setup is rated at 9.5, making it a user-friendly option for those who want to get started quickly, whereas tawk.to, with a score of 9.3, is also easy to set up but may require slightly more time for configuration.
- G2 users highlight that GoSquared's quality of support is rated at 9.1, indicating a strong customer service experience, while tawk.to's support rating of 8.4 suggests that users may encounter more challenges when seeking assistance.
- Users on G2 appreciate GoSquared's lead development features, scoring 9.0, which helps in nurturing potential customers effectively, while tawk.to's lead development score of 8.5 indicates it may not be as robust in this area.
- Reviewers say that GoSquared offers superior customization options with a score of 8.9, allowing businesses to tailor their experience, while tawk.to's customization score of 8.5 suggests it may have fewer options for personalization.
- Users report that GoSquared's email marketing capabilities, particularly in managing email lists and sending outbound emails, are highly rated, while tawk.to lacks some of these advanced features, making GoSquared a better choice for businesses focused on email marketing.
Pricing
Entry-Level Pricing
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
GoSquared
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
9.0
70
9.1
168
Ease of Use
9.0
70
9.1
168
Ease of Setup
9.5
22
9.2
83
Ease of Admin
8.9
22
9.1
77
Quality of Support
9.1
66
8.4
137
Has the product been a good partner in doing business?
8.9
21
9.0
66
Product Direction (% positive)
9.5
69
9.0
161
Features by Category
Metrics
9.1
55
Not enough data
9.0
55
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.6
49
Not enough data
9.0
51
Not enough data
Feature Not Available
Not enough data
9.0
46
Not enough data
Feature Not Available
Not enough data
Reporting
9.3
54
Not enough data
8.9
54
Not enough data
8.7
51
Not enough data
8.4
47
Not enough data
8.5
47
Not enough data
8.8
48
Not enough data
8.9
46
Not enough data
Other
8.5
53
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
9.1
35
Not enough data
8.7
32
Not enough data
8.4
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
40
Not enough data
8.9
42
Not enough data
9.1
53
Not enough data
8.7
47
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.4
11
Communication
Not enough data
9.2
135
|
Verified
Not enough data
8.9
136
|
Verified
Not enough data
8.0
100
|
Verified
Not enough data
8.9
118
|
Verified
Not enough data
8.3
41
Internal Use
Not enough data
8.5
124
|
Verified
Not enough data
8.8
123
|
Verified
Not enough data
8.4
113
Not enough data
8.6
116
|
Verified
Not enough data
8.7
111
|
Verified
Not enough data
8.3
112
|
Verified
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GoSquared and tawk.to share no categories
Unique Categories
GoSquared is categorized as Conversational Marketing, Digital Analytics, Lead Capture, and Marketing Analytics
tawk.to is categorized as Live Chat
Reviews
Reviewers' Company Size
GoSquared
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Information Technology and Services
5.5%
Health, Wellness and Fitness
5.5%
Financial Services
5.5%
Arts and Crafts
5.5%
Other
63.0%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
GoSquared has no discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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