Compare Google Cloud Dialogflow and ViaSay 
At a Glance
Market Segments
Small-Business (44.2% of reviews)
Mid-Market (51.0% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Starting at €12,500.00 Per Year
Google Cloud Dialogflow
Star Rating
(134)4.4 out of 5
Market Segments
Small-Business (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansViaSay
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €12,500.00 Per Year
Learn more about ViaSayGoogle Cloud Dialogflow vs ViaSay
When assessing the two solutions, reviewers found ViaSay easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Google Cloud Dialogflow.
- Reviewers felt that ViaSay meets the needs of their business better than Google Cloud Dialogflow.
- When comparing quality of ongoing product support, reviewers felt that ViaSay is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ViaSay over Google Cloud Dialogflow.
Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
ViaSay
Standard License
Starting at €12,500.00
Per Year
Annual platform license including 50,000 conversations, unlimited users, and full Generative AI capabilities. Implementation fees apply for the first year.
- 50k Conversations Included
- Unlimited Generative AI & AI Agents
- Unlimited Users & Seats
Free Trial
Google Cloud Dialogflow
Free Trial is available
ViaSay
Free Trial is available
Ratings
Meets Requirements
8.6
103
9.0
39
Ease of Use
8.7
106
8.8
39
Ease of Setup
8.7
59
8.8
27
Ease of Admin
8.6
52
8.5
28
Quality of Support
8.4
91
9.6
38
Has the product been a good partner in doing business?
8.7
46
9.7
26
Product Direction (% positive)
8.7
102
9.4
37
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
9.0
16
Not enough data
9.6
15
Not enough data
Interaction
8.9
15
Not enough data
9.3
16
Not enough data
9.2
14
Not enough data
9.2
16
Not enough data
8.4
15
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
9.0
14
Not enough data
9.0
17
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
9.1
15
Not enough data
9.2
17
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
9.2
14
Not enough data
9.0
14
Not enough data
9.2
16
Not enough data
9.2
18
Not enough data
Agentic AI - AI Chatbots
9.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
16
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.3
8
Not enough data
8.4
16
|
Verified
Channels
Not enough data
8.3
9
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
8.3
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
8.0
5
Not enough data
7.5
10
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.9
21
Not enough data
9.0
21
Not enough data
8.7
22
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.8
21
Not enough data
9.1
21
Not enough data
8.7
21
Not enough data
9.0
19
Not enough data
9.3
22
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.6
22
Not enough data
8.9
20
Not enough data
9.2
20
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Responses
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.5
8
Not enough data
8.7
5
Platform
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
8.6
7
Not enough data
8.1
8
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
29
Not enough data
8.6
31
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.3
19
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Self-Service Platform
Not enough data
8.6
6
Not enough data
7.0
5
Not enough data
7.5
6
Not enough data
8.9
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google Cloud Dialogflow and ViaSay are categorized as Bot Platforms
Unique Categories
Google Cloud Dialogflow is categorized as AI Chatbots and Enterprise Search Software
ViaSay is categorized as AI Customer Support Agents, Conversational Marketing, Chatbots, Customer Self-Service, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ViaSay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.6%
Computer Software
17.8%
Consulting
4.7%
Telecommunications
4.7%
Education Management
3.9%
Other
43.4%
Airlines/Aviation
42.9%
Leisure, Travel & Tourism
28.6%
Transportation/Trucking/Railroad
18.4%
Sports
2.0%
Retail
2.0%
Other
6.1%
Discussions
What is Google Cloud Dialogflow used for?
2 Comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 Comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
ViaSay has no discussions with answers
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