G2 reviewers report that Fleetio excels in user satisfaction, boasting a significantly higher overall rating compared to Verizon Connect. Users appreciate features like automatic alerts based on mileage or dates, which help reduce unexpected breakdowns and streamline fleet management.
According to verified reviews, Fleetio's implementation process is praised for its ease, with many users highlighting the intuitive onboarding wizard that simplifies setup. In contrast, some users of Verizon Connect have noted challenges during the transition from Fleetmatics, indicating a less seamless experience.
Users say that Fleetio's dashboard is particularly effective, allowing for easy extraction of information through summarized reports and graphs. This level of detail is often contrasted with Verizon Connect, where users have mentioned that while the interface is user-friendly, it may not provide the same depth of insights.
Reviewers mention that Fleetio offers superior support quality, with a score that reflects a commitment to customer service. Users have expressed satisfaction with the proactive assistance they receive, while Verizon Connect users have reported a need for improvement in support responsiveness.
G2 reviewers highlight Fleetio's strong performance in maintenance and inventory management, with users noting the effectiveness of its features in tracking vehicle performance and scheduling preventive maintenance. Conversely, while Verizon Connect does well in vehicle tracking, it falls short in other areas like maintenance management.
According to recent feedback, Fleetio's ability to automatically integrate odometer readings and fuel spend without manual entry is a game-changer for fleet operators. In comparison, Verizon Connect users appreciate its GPS capabilities but have indicated that it lacks some of the automation features that make Fleetio stand out.
Pricing
Entry-Level Pricing
Fleetio
Fleetio Essential Plan
$4.00
Per Month
For smaller fleets to organize vehicle inventory & manage inspections
What's the best way to Track cost incurred under a group since we transfer vehicles to other group
1 Comment
Official Response from Fleetio
Hi Benjamin! Judd Higgins, Customer Support Manager at Fleetio here. This is a great question. I would recommend using our Operating Cost Summary Report...Read more
Is there a way to connect Fleetio to SalesForce?
1 Comment
CM
Hey Eric! Thanks for your question. Fleetio keeps our API open and accessible for integrations with other systems. We have a helpful blog on our website that...Read more
What should I look for in a fleet management system?
1 Comment
CB
something that is easily navigated by multiple level employees. a system that can be as complex and in depth or operated with just the basics as you wish....Read more
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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