G2 reviewers report that Filevine excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SmartAdvocate. Users appreciate the new features like Demands AI, which streamlines the legal representation process, making it much quicker and more efficient.
According to verified reviews, Filevine has a larger user base with 275 total reviews, indicating a more reliable consensus on its performance. In contrast, SmartAdvocate has only 102 reviews, which may limit the breadth of user experiences reflected in its ratings.
Users say that Filevine's ease of use is a standout feature, with a score that reflects its intuitive design. However, some users mention that the interface can feel dense at times, making it challenging to find specific information quickly. In comparison, SmartAdvocate is praised for its user-friendly navigation and customizable features, which help tailor the software to specific needs.
Reviewers mention that Filevine's implementation process is generally smooth, but some users have expressed a desire for a more streamlined interface. On the other hand, SmartAdvocate users highlight the ease of setting up new cases and commend the fantastic customer support, which can be crucial for new users.
According to recent feedback, Filevine's reporting capabilities are well-received, with users noting the effectiveness of its dashboard and document management features. SmartAdvocate also offers solid reporting tools, but users feel that Filevine's features provide a more comprehensive overview of case management.
G2 reviewers highlight that while both products offer strong support, Filevine's quality of support is slightly lower than SmartAdvocate's. Users of SmartAdvocate appreciate the responsive customer service, which can be a deciding factor for firms that require ongoing assistance.
Pricing
Entry-Level Pricing
Filevine
No pricing available
SmartAdvocate
Enterprise
Starting at $1,995.00
SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included).
What is the best way to learn more about SmartAdvocate?
1 Comment
Official Response from SmartAdvocate
Call us for a free, no obligation, web demonstration of SmartAdvocate!
1 (877) GET-SMART
1 ((877) 438-7627
You can also submit your information on our...Read more
will continued tips be given to users for the year 2021?
1 Comment
MB
Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well.
Thank you!Read more
Are you going to have local or regional representatives available for hands-on instruction in the near future?
1 Comment
AR
Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel...Read more
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