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Compare FieldEZ and ServiceMax 
Featured Products
At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
$ 15 - $ 20 per user per month
Contact Us 1 User
FieldEZ
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$ 15 - $ 20 per user per month
Browse all 3 pricing plansServiceMax
Star Rating
(143)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that FieldEZ excels in user experience, particularly highlighting its intuitive interface which makes it easy for non-technical staff to adapt quickly. Users appreciate the excellent training and responsive customer service that supports effective scheduling and data management.
- Users say that ServiceMax offers robust automation features, particularly with its AI-driven scheduling capabilities. This functionality helps streamline operations and allows for real-time visibility, making it easier to assign technicians to jobs efficiently.
- Reviewers mention that while FieldEZ has a higher score for ease of setup and administration, ServiceMax users have reported occasional performance issues and downtime, which can hinder operational efficiency.
- According to verified reviews, both products cater well to the mid-market segment, but ServiceMax has a larger user base with more total reviews, indicating a broader market presence. This could suggest a more established reputation, although FieldEZ maintains a strong satisfaction score.
- G2 reviewers highlight that FieldEZ's quality of support is a significant advantage, with users noting timely responses and effective resolutions to issues. In contrast, ServiceMax's support has received mixed feedback, with some users expressing concerns about the quality of assistance they receive.
- Users report that while both platforms meet user requirements effectively, FieldEZ has a slight edge in employee communication and client notifications, which are crucial for maintaining smooth operations in field service management.
Pricing
Entry-Level Pricing
FieldEZ
FieldEZ Pro for Enterprises
$ 15 - $ 20
per user per month
Software solution for Medium and large Enterprises
- Ticket Lifecycle Management
- Warranty, Contracts and SLA Management
- Customer Management
ServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
Free Trial
FieldEZ
Free Trial is available
ServiceMax
No trial information availableRatings
Meets Requirements
8.4
47
8.5
126
Ease of Use
8.7
49
8.4
126
Ease of Setup
8.8
27
8.1
71
Ease of Admin
8.5
28
8.1
54
Quality of Support
8.7
50
8.1
122
Has the product been a good partner in doing business?
8.6
28
8.4
53
Product Direction (% positive)
7.7
41
8.5
120
Features by Category
User Tools - Warranty Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Insights
9.3
5
Not enough data
Feature Not Available
Not enough data
Software Integrations
9.0
7
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
6.6
47
Not enough data
Feature Not Available
Before the Job
8.0
27
8.3
68
8.3
26
8.4
68
8.3
29
8.5
65
8.3
23
8.1
68
On the Job
8.5
27
8.0
59
8.4
29
7.8
65
Feature Not Available
7.3
58
8.6
25
7.4
58
8.6
18
7.8
55
After the Job
8.6
28
8.2
66
8.5
27
8.2
68
8.4
22
7.7
63
8.8
19
7.6
57
Agentic AI - Field Service Management
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.7
5
Categories
Categories
Shared Categories
FieldEZ and ServiceMax are categorized as Field Service Management
Reviews
Reviewers' Company Size
FieldEZ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
10.1%
Medical Devices
7.2%
Financial Services
5.8%
Computer & Network Security
5.8%
Other
52.2%
Information Technology and Services
20.9%
Medical Devices
8.6%
Oil & Energy
6.5%
Telecommunications
5.8%
Computer Software
5.8%
Other
52.5%
Alternatives
Discussions
What are the top 5 modules or features in FieldEZ that you have used and how?
1 Comment
FM
Here are the top features from fieldez
Expense Management
Capture, approve and track expenses from the field
Asset Management
Request for spare...Read more
FieldEZ has no more discussions with answers
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
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