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Compare DoneDone and Zoho BugTracker 
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At a Glance
Market Segments
Small-Business (91.6% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
Starting at $5.00 1 Users Per Month
$8/month /user if billed annually, plus tax as applicable
DoneDone
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (91.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5.00 1 Users Per Month
Browse all 2 pricing plansZoho BugTracker
Star Rating
(40)4.4 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$8/month /user if billed annually, plus tax as applicable
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DoneDone excels in ease of use with a score of 9.6, making it highly intuitive for teams to adopt quickly, while Zoho BugTracker, with a score of 8.9, is noted to have a steeper learning curve, particularly for new users.
- Reviewers mention that DoneDone's ticket creation user experience is rated at 9.4, highlighting its streamlined process for logging issues, whereas Zoho BugTracker, while functional, received a lower score of 8.8, indicating some users find it less straightforward.
- G2 users appreciate DoneDone's robust workflow capabilities, scoring 9.3, which allows for seamless task management and automation, while Zoho BugTracker's workflow features, although effective, scored lower at 8.5, suggesting it may lack some advanced automation options.
- Reviewers say that DoneDone's customer support quality is rated at 9.5, with many users praising the responsiveness and helpfulness of the support team, in contrast to Zoho BugTracker's score of 8.4, where some users have reported slower response times.
- Users on G2 highlight DoneDone's strong bug monitoring features, particularly its bug history tracking with a score of 9.2, which helps teams keep a detailed log of issues, while Zoho BugTracker's score of 8.6 indicates it may not provide as comprehensive a history.
- Reviewers mention that DoneDone's customization options, particularly in user, role, and access management, score 9.2, allowing teams to tailor the software to their specific needs, whereas Zoho BugTracker's customization features, with a score of 8.5, are seen as more limited by some users.
Pricing
Entry-Level Pricing
DoneDone
Collaborate
Starting at $5.00
1 Users Per Month
Access to DoneDone Projects
for bug, issue, and task tracking internally and with your clients.
- Unlimited Projects
- Kanban Boards
- Project, task and team reporting
Zoho BugTracker
Premium
$8
/month /user if billed annually, plus tax as applicable
Unlimited Projects, no upper limit on users
- Custom Fields
- Custom Roles & Profiles
- Custom Notifications
Free Trial
DoneDone
Free Trial is available
Zoho BugTracker
Free Trial is available
Ratings
Meets Requirements
9.0
67
8.9
29
Ease of Use
9.6
67
8.9
29
Ease of Setup
9.6
45
8.5
20
Ease of Admin
9.5
43
8.3
20
Quality of Support
9.5
54
8.4
23
Has the product been a good partner in doing business?
9.4
39
8.3
17
Product Direction (% positive)
9.5
64
8.4
29
Features by Category
Ticket and Case Management
9.4
39
Not enough data
9.1
39
Not enough data
9.3
39
Not enough data
9.4
39
Not enough data
Feature Not Available
Not enough data
8.5
39
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
21
Not enough data
8.7
20
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Feature Not Available
Not enough data
9.4
36
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.9
35
Not enough data
Feature Not Available
Not enough data
9.2
39
Not enough data
8.5
32
Not enough data
9.0
34
Not enough data
8.9
40
Not enough data
Bug Reporting
9.2
16
8.8
12
9.0
15
8.8
12
9.1
15
8.6
11
Bug Monitoring
Feature Not Available
8.3
12
9.2
16
8.6
13
9.1
16
8.6
12
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
9.4
30
Not enough data
9.3
31
Not enough data
8.8
28
Not enough data
8.7
29
Not enough data
Task Management
9.1
30
Not enough data
9.3
30
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
8
Not enough data
7.2
9
Not enough data
Categories
Categories
Shared Categories
DoneDone and Zoho BugTracker are categorized as Bug Tracking
Unique Categories
DoneDone is categorized as Task Management and Help Desk
Zoho BugTracker has no unique categories
Reviews
Reviewers' Company Size
DoneDone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho BugTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.7%
Information Technology and Services
10.8%
Computer Software
8.4%
Internet
7.2%
Design
6.0%
Other
45.8%
Information Technology and Services
28.2%
Computer Software
25.6%
Marketing and Advertising
10.3%
Research
5.1%
Financial Services
5.1%
Other
25.6%
Discussions
DoneDone has no discussions with answers
Zoho BugTracker has no discussions with answers
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