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Compare Desktop.com and Shift Software 
At a Glance
Market Segments
Small-Business (56.3% of reviews)
Small-Business (89.0% of reviews)
Entry-Level Pricing
Free 2 Users maximum
Free User / Year
Desktop.com
Star Rating
(18)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 2 Users maximum
Browse all 3 pricing plansShift
Star Rating
(263)4.4 out of 5
Market Segments
Small-Business (89.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free User / Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shift excels in its Unified Inbox feature, scoring a remarkable 9.4, which allows for seamless management of multiple email accounts in one place. In contrast, Desktop.com does not have a comparable rating for this feature, indicating a potential gap in email integration capabilities.
- Reviewers mention that Desktop.com shines with its Virtual Assistant feature, achieving a score of 8.7, which helps users streamline their tasks and improve productivity. Shift, however, falls short in this area with a score of only 4.8, suggesting that users may find it less effective for task automation.
- G2 users highlight that Shift's ease of setup is rated at 9.0, making it a user-friendly option for those looking to get started quickly. On the other hand, Desktop.com has a slightly lower ease of setup score of 8.3, which may indicate a more complex onboarding process.
- Reviewers mention that Desktop.com offers superior customization options, particularly with its Custom Workflows feature, scoring 8.7 compared to Shift's 7.0. This suggests that users seeking tailored solutions may find Desktop.com more accommodating to their specific needs.
- Users on G2 report that Shift's Email Client feature is rated highly at 9.0, making it a strong choice for those who prioritize email functionality. Conversely, Desktop.com’s email capabilities are not highlighted as a standout feature, which may be a consideration for email-centric users.
- Reviewers say that while both products cater to small businesses, Shift has a larger market segment representation at 88.0% of reviews, indicating a strong alignment with the needs of small business users compared to Desktop.com’s 56.3% representation.
Pricing
Entry-Level Pricing
Desktop.com
Free
Free
2 Users maximum
For personal use
- 10 Desktops
- Up to 2 workspace members
- 0 Guests
Shift
Basic
Free
User / Year
- Up to 2 email accounts (Gmail, GSuite, Outlook)
- Add 1 free app
- Cross-platform support (Windows, MacOS, Linux)
Free Trial
Desktop.com
Free Trial is available
Shift
Free Trial is available
Ratings
Meets Requirements
9.0
13
8.7
235
Ease of Use
8.5
13
9.1
241
Ease of Setup
8.3
5
9.1
188
Ease of Admin
8.3
5
9.1
57
Quality of Support
8.8
13
8.5
167
Has the product been a good partner in doing business?
9.7
5
8.8
53
Product Direction (% positive)
9.0
12
9.1
236
Features by Category
Inbox Tools
Not enough data
9.5
169
Not enough data
8.4
160
Not enough data
7.9
156
Not enough data
8.5
164
Coordination Tools
Not enough data
8.2
161
Not enough data
7.5
154
Not enough data
7.6
156
Software Options
Not enough data
9.4
167
Not enough data
Feature Not Available
Email Client - Agentic AI
Not enough data
5.0
37
Not enough data
6.3
38
Login Options
Not enough data
Feature Not Available
8.8
7
7.7
156
Productivity
Not enough data
9.1
159
8.6
6
Feature Not Available
9.0
7
Feature Not Available
8.7
5
Feature Not Available
Not enough data
Feature Not Available
Customization
8.7
5
7.0
151
9.0
7
9.3
161
8.1
6
8.0
154
Agentic AI - Unified Workspaces
Not enough data
5.0
38
Not enough data
5.2
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Browser
Not enough data
5.0
35
Not enough data
5.1
35
Not enough data
4.7
35
Categories
Categories
Shared Categories
Desktop.com and Shift are categorized as Unified Workspaces
Unique Categories
Desktop.com has no unique categories
Shift is categorized as Browser and Email Client
Reviews
Reviewers' Company Size
Desktop.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Wholesale
6.3%
Warehousing
6.3%
Transportation/Trucking/Railroad
6.3%
Retail
6.3%
Other
62.5%
Marketing and Advertising
21.3%
Information Technology and Services
7.1%
Consulting
5.5%
Computer Software
4.3%
Non-Profit Organization Management
3.9%
Other
57.9%
Discussions
Desktop.com has no discussions with answers
What is the use of Shift app?
3 Comments
BS
It keeps you focused and helps manage your productivity by being a one-stop-shop for everything you use daily. Read more
Shift has no more discussions with answers
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