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Compare CustomerSuccessBox and Stagebase 
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At a Glance
Market Segments
Mid-Market (73.1% of reviews)
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CustomerSuccessBox
Star Rating
(134)4.5 out of 5
Market Segments
Mid-Market (73.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CustomerSuccessBoxStagebase
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StagebaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CustomerSuccessBox excels in its Quality of Support, with a score of 9.3, while Stagebase received a slightly higher score of 9.8. Reviewers mention that the responsiveness and helpfulness of the support team at Stagebase make it a standout choice for users needing assistance.
- Reviewers mention that CustomerSuccessBox offers robust Customer Health Scores at 8.8, which help in monitoring customer engagement effectively. In contrast, Stagebase does not provide this feature, leading users to feel less informed about customer health.
- Users on G2 highlight that CustomerSuccessBox's Reporting & Dashboards feature, scoring 8.2, provides valuable insights, although Stagebase's lower score of 7.0 indicates it may lack some depth in reporting capabilities, which could hinder data-driven decision-making.
- G2 users report that CustomerSuccessBox's Scalability is rated at 8.6, making it suitable for mid-market companies looking to grow. In contrast, Stagebase's score of 7.3 suggests it may not scale as effectively for larger organizations.
- Users say that CustomerSuccessBox's Workflow Capability is rated at 8.7, allowing for efficient process management. However, Stagebase's performance in this area is not as strong, which may lead to challenges in automating workflows.
- Reviewers mention that CustomerSuccessBox's Customization options, rated at 8.3, allow for tailored solutions, while Stagebase's lower score indicates a more rigid approach, potentially limiting user adaptability to specific business needs.
Pricing
Entry-Level Pricing
CustomerSuccessBox
No pricing availableStagebase
No pricing availableFree Trial
CustomerSuccessBox
Free Trial is available
Stagebase
Free Trial is available
Ratings
Meets Requirements
8.5
102
7.5
8
Ease of Use
8.6
103
8.8
8
Ease of Setup
8.1
37
9.3
5
Ease of Admin
8.8
37
9.0
5
Quality of Support
9.3
100
9.8
8
Has the product been a good partner in doing business?
9.1
37
10.0
5
Product Direction (% positive)
9.3
89
8.3
7
Features by Category
Customer Information
8.8
76
|
Verified
Not enough data
8.9
74
|
Verified
Not enough data
8.7
74
|
Verified
Not enough data
8.7
75
|
Verified
Not enough data
8.6
74
|
Verified
Not enough data
8.6
72
|
Verified
Not enough data
8.3
48
Not enough data
Predictions
8.5
72
|
Verified
Not enough data
8.4
65
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.3
50
|
Verified
Not enough data
Platform
8.2
69
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.3
55
|
Verified
Not enough data
8.7
64
|
Verified
Not enough data
8.5
69
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
8.6
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
8.4
61
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Team
7.7
10
Not enough data
8.1
12
Not enough data
8.8
15
Not enough data
Intelligence
8.3
15
Not enough data
7.9
13
Not enough data
8.1
12
Not enough data
Mapping
9.1
13
Not enough data
9.0
13
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
8.7
15
Not enough data
8.7
14
Not enough data
8.8
13
Not enough data
Project Tracking
8.8
14
Not enough data
8.3
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
8.5
14
Not enough data
Customer Engagement
8.5
12
Not enough data
8.7
13
Not enough data
8.9
12
Not enough data
9.2
13
Not enough data
8.7
13
Not enough data
Categories
Categories
Shared Categories
CustomerSuccessBox and Stagebase are categorized as Client Onboarding
Unique Categories
CustomerSuccessBox is categorized as Customer Success and Customer Revenue Optimization
Stagebase has no unique categories
Reviews
Reviewers' Company Size
CustomerSuccessBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stagebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
39.6%
Information Technology and Services
24.6%
Logistics and Supply Chain
9.7%
Education Management
6.7%
Consumer Services
4.5%
Other
14.9%
Computer Software
27.3%
Information Technology and Services
18.2%
Financial Services
18.2%
Venture Capital & Private Equity
9.1%
Retail
9.1%
Other
18.2%
Alternatives
Discussions
what is best use of this CSB in CRM industry
2 Comments
SK
CustomerSuccessBox comes post sales to help you retain your customers. Through the platform you can get insights on how your CRM users are using the...Read more
Should customer success solution have mature AI recommendation with in-app walk through system
1 Comment
SK
Yes... Reality is that with 100 of data points it's near impossible for the human mind to comprehend, analyse, and configure rules and alerts with accurate...Read more
CustomerSuccessBox has no more discussions with answers
Stagebase has no discussions with answers
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