Top 10 CustomerSuccessBox Alternatives & Competitors

Top 10 Alternatives to CustomerSuccessBox Recently Reviewed By G2 Community

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ChurnZero
By ChurnZero
4.7/5
(1,563)
Product Description
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
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Reviewers say compared to CustomerSuccessBox, ChurnZero is:
More expensive
Better at meeting requirements
Easier to do business with
Categories in common with CustomerSuccessBox:
Client Onboarding
Customer Success
Customer Revenue Optimization

Totango
By Totango
4.3/5
(1,146)
Product Description
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
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Reviewers say compared to CustomerSuccessBox, Totango is:
More expensive
Categories in common with CustomerSuccessBox:
Client Onboarding
Customer Success
Customer Revenue Optimization

Gainsight Customer Success
By Gainsight Inc.
4.5/5
(1,631)
Product Description
Gainsight CS is a complete Customer Success Platform.
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Reviewers say compared to CustomerSuccessBox, Gainsight Customer Success is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with CustomerSuccessBox:
Customer Success
Customer Revenue Optimization
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Planhat
By Planhat
4.5/5
(882)
Product Description
Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.
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Reviewers say compared to CustomerSuccessBox, Planhat is:
More expensive
Easier to do business with
Better at meeting requirements
Categories in common with CustomerSuccessBox:
Client Onboarding
Customer Success
Customer Revenue Optimization

Custify
By Custify
4.7/5
(476)
Product Description
Next-Generation Customer Success Software For B2B SaaS
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Reviewers say compared to CustomerSuccessBox, Custify is:
Easier to set up
More usable
Better at meeting requirements
Categories in common with CustomerSuccessBox:
Client Onboarding
Customer Success
Customer Revenue Optimization

Vitally
By Vitally
4.5/5
(684)
Product Description
Vitally helps your B2B company ensure the right customers continuously use your product in the right way.
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Reviewers say compared to CustomerSuccessBox, Vitally is:
More expensive
Better at meeting requirements
Easier to do business with
Categories in common with CustomerSuccessBox:
Client Onboarding
Customer Success
Customer Revenue Optimization

Catalyst
By Totango
4.5/5
(657)
Product Description
Catalyst is a powerful and intuitive Customer Growth Platform that empowers teams to drive revenue growth by centralizing siloed customer data, delivering clear insights into customer health, and aligning actions with customer objectives.
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Reviewers say compared to CustomerSuccessBox, Catalyst is:
More expensive
Easier to set up
More usable
Categories in common with CustomerSuccessBox:
Customer Success
Customer Revenue Optimization

HubSpot Service Hub
By HubSpot
4.4/5
(2,888)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to CustomerSuccessBox, HubSpot Service Hub is:
More expensive
Easier to set up
Categories in common with CustomerSuccessBox:
Customer Success

Rocketlane
By Rocketlane Corp
4.7/5
(790)
Product Description
Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-time chat, a modern client portal, Sheets for structured data, and a powerful Custom Apps framework that lets teams model any workflow inside Rocketlane. Everything lives in a single ecosystem, eliminating tool sprawl and fragmented data that slows down services teams. What makes Rocketlane truly different is its agentic architecture: a network of intelligent AI agents that execute real delivery tasks, automate setup, manage workflows, detect risks, enforce governance, and continuously learn from patterns across the organization. These agents don’t just make teams more efficient; they fundamentally reshape operations by moving organizations from manual coordination to autonomous delivery. This shift unlocks faster go-lives, better utilization, proactive issue detection, consistent delivery quality, and a level of operational resilience that was previously impossible. Over 650 companies, including Retool, Coursera, Postman, Intercom, Glean, AuditBoard, Vercel, Sprinklr, Worldpay, Grafana, OpenGov, and Outreach trust Rocketlane to run their mission-critical delivery processes. Customers across SaaS, services, and consulting use Rocketlane to shorten onboarding timelines, reduce escalations, improve forecasting accuracy, and accelerate moving from booked to consumed revenue. Founded in 2020, headquartered in the US, and operating globally with teams across India and the UK, Rocketlane is backed by leading investors, including Nexus Venture Partners and 8VC. The company’s rapid growth reflects strong market confidence in its category-defining vision for Agentic PSA.
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Reviewers say compared to CustomerSuccessBox, Rocketlane is:
More expensive
Easier to set up
More usable
Categories in common with CustomerSuccessBox:
Client Onboarding

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