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At a Glance
Market Segments
Small-Business (44.0% of reviews)
Enterprise (47.1% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
No pricing available
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansOracle CRM On Demand
Star Rating
(102)3.7 out of 5
Market Segments
Enterprise (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CRM On DemandSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle CRM On Demand has a lower ease of use rating (7.0) compared to Creatio (9.1), indicating that users find Creatio's interface more intuitive and user-friendly.
- Reviewers mention that Creatio excels in customer support, with a quality of support rating of 9.2, while Oracle CRM On Demand falls short at 6.9, suggesting that users may have a better experience resolving issues with Creatio.
- G2 users highlight that Creatio's marketing automation features, such as lead management (9.0) and campaign management (8.9), significantly outperform Oracle CRM On Demand's corresponding ratings of 7.3 and 7.2, making it a more robust choice for marketing teams.
- Users on G2 report that Creatio's ticket and case management features, including ticket creation user experience (8.0) and SLA management (8.3), are superior to Oracle CRM On Demand's ratings of 7.5 and 8.3, indicating a more efficient workflow for customer service teams using Creatio.
- Reviewers say that Creatio's integration capabilities, particularly with data import and export tools (8.8) and breadth of partner applications (8.4), are more advanced than Oracle CRM On Demand's ratings of 7.8 and 7.2, allowing for better connectivity with other systems.
- Users report that Oracle CRM On Demand's product direction rating (4.6) is significantly lower than Creatio's (9.2), suggesting that users feel more confident in the future development and enhancements of Creatio's platform.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Oracle CRM On Demand
No pricing availableFree Trial
Creatio
Free Trial is available
Oracle CRM On Demand
No trial information availableRatings
Meets Requirements
9.1
222
7.7
73
Ease of Use
9.0
249
7.2
72
Ease of Setup
8.4
150
6.6
34
Ease of Admin
8.6
119
6.6
30
Quality of Support
9.1
220
7.0
67
Has the product been a good partner in doing business?
9.2
118
6.5
27
Product Direction (% positive)
9.2
207
4.9
69
Features by Category
Sales Force Automation
9.0
152
|
Verified
7.7
48
|
Verified
9.0
91
7.5
36
|
Verified
8.9
144
|
Verified
7.5
44
|
Verified
8.8
148
|
Verified
7.2
50
|
Verified
8.7
117
|
Verified
6.9
35
|
Verified
8.7
132
|
Verified
6.6
41
|
Verified
8.6
129
|
Verified
7.2
36
|
Verified
8.8
125
|
Verified
7.0
34
|
Verified
8.9
121
|
Verified
7.8
35
|
Verified
Marketing Automation
8.8
132
|
Verified
7.4
39
|
Verified
8.9
123
|
Verified
7.4
38
|
Verified
9.1
141
|
Verified
7.4
43
|
Verified
8.9
109
|
Verified
7.3
36
|
Verified
Customer Support
9.1
122
|
Verified
7.7
38
|
Verified
8.8
113
|
Verified
7.9
38
|
Verified
8.9
128
|
Verified
7.9
38
|
Verified
8.8
110
|
Verified
7.5
31
|
Verified
9.1
115
|
Verified
7.5
38
|
Verified
Reporting & Analytics
8.8
147
|
Verified
8.0
40
|
Verified
9.0
155
|
Verified
8.0
41
|
Verified
8.7
120
|
Verified
7.6
38
|
Verified
Mobile & Social
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
Feature Not Available
8.5
122
|
Verified
7.3
29
|
Verified
Platform
8.8
96
|
Verified
7.8
25
|
Verified
9.0
97
|
Verified
7.6
30
|
Verified
8.8
97
|
Verified
8.8
25
|
Verified
8.7
70
8.3
18
|
Verified
8.9
79
|
Verified
8.0
26
|
Verified
8.7
82
|
Verified
7.7
26
|
Verified
8.8
91
|
Verified
8.5
24
|
Verified
8.6
76
|
Verified
7.6
22
|
Verified
Integration
8.8
98
|
Verified
7.9
27
|
Verified
8.7
81
|
Verified
7.8
21
|
Verified
8.5
75
7.3
24
|
Verified
Generative AI
9.0
28
8.8
7
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and Oracle CRM On Demand are categorized as CRM
Unique Categories
Creatio is categorized as Retail Analytics, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Agents For Business Operations, and Revenue Operations & Intelligence (RO&I)
Oracle CRM On Demand has no unique categories
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle CRM On Demand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Information Technology and Services
17.0%
Computer Software
10.2%
Higher Education
3.4%
Financial Services
3.4%
Computer & Network Security
3.4%
Other
62.5%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Oracle CRM On Demand has no discussions with answers
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