Compare Creatio and Oracle CRM On Demand 
At a Glance
Market Segments
Small-Business (43.8% of reviews)
Enterprise (47.8% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
No pricing available
Creatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansOracle CRM On Demand
Star Rating
(105)3.8 out of 5
Market Segments
Enterprise (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CRM On DemandSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creatio excels in user experience, with many users highlighting its user-friendly interface and adaptability to specific business needs. One user noted, "What stood out most for me was how adaptable the platform is," showcasing its flexibility in handling unique requirements.
- Users say that Oracle CRM On Demand offers a straightforward learning curve, with feedback emphasizing its ease of use and accessibility. A recent review mentioned, "This Cloud application can be accessed from anywhere," which appeals to businesses looking for a hassle-free solution.
- Reviewers mention that Creatio's implementation process is notably efficient, with users appreciating the quick setup and support from the team. One user remarked on the platform's agility, stating, "Agile and flexible, a great UI, good team to support," indicating a smooth onboarding experience.
- According to verified reviews, Oracle CRM On Demand has received positive feedback for its customer support, with users finding it easy to contact support when needed. One user highlighted, "Customer support easy to contact," which can be crucial for businesses requiring timely assistance.
- G2 reviewers report that while Creatio shines in overall satisfaction, Oracle CRM On Demand has a strong presence in the enterprise market, with users noting its robust features tailored for larger organizations. This makes it a viable option for enterprises looking for comprehensive CRM solutions.
- Users say that both platforms have their strengths, but Creatio stands out with higher ratings in areas like quality of support and ease of administration. Reviewers have praised Creatio for its "plenty of uses," indicating a broader range of functionalities that cater to diverse business needs.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Oracle CRM On Demand
No pricing availableFree Trial
Creatio
No trial information availableOracle CRM On Demand
No trial information availableRatings
Meets Requirements
9.1
223
7.7
76
Ease of Use
9.1
250
7.2
75
Ease of Setup
8.4
151
6.7
36
Ease of Admin
8.6
120
6.6
31
Quality of Support
9.1
221
7.1
69
Has the product been a good partner in doing business?
9.2
119
6.6
28
Product Direction (% positive)
9.2
208
4.8
72
Features by Category
Sales Force Automation
9.0
152
|
Verified
7.7
49
|
Verified
9.0
91
7.6
37
|
Verified
8.9
144
|
Verified
7.5
45
|
Verified
8.8
148
|
Verified
7.3
51
|
Verified
8.7
117
|
Verified
6.9
36
|
Verified
8.7
132
|
Verified
6.7
42
|
Verified
8.6
129
|
Verified
7.2
37
|
Verified
8.8
125
|
Verified
7.0
35
|
Verified
8.9
121
|
Verified
7.8
36
|
Verified
Marketing Automation
8.8
132
|
Verified
7.4
40
|
Verified
8.9
123
|
Verified
7.4
39
|
Verified
9.1
141
|
Verified
7.4
44
|
Verified
8.9
109
|
Verified
7.3
37
|
Verified
Customer Support
9.1
122
|
Verified
7.7
39
|
Verified
8.8
113
|
Verified
8.0
39
|
Verified
8.9
128
|
Verified
7.9
39
|
Verified
8.8
110
|
Verified
7.6
32
|
Verified
9.1
115
|
Verified
7.6
39
|
Verified
Reporting & Analytics
8.8
147
|
Verified
8.0
41
|
Verified
9.0
155
|
Verified
8.0
42
|
Verified
8.7
120
|
Verified
7.6
39
|
Verified
Mobile & Social
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
Feature Not Available
8.5
122
|
Verified
7.3
31
|
Verified
Platform
8.8
96
|
Verified
7.7
26
|
Verified
9.0
97
|
Verified
7.6
30
|
Verified
8.8
97
|
Verified
8.8
25
|
Verified
8.7
70
8.3
18
|
Verified
8.9
79
|
Verified
8.0
26
|
Verified
8.7
82
|
Verified
7.7
26
|
Verified
8.8
91
|
Verified
8.4
25
|
Verified
8.6
76
|
Verified
7.6
22
|
Verified
Integration
8.8
98
|
Verified
7.9
27
|
Verified
8.7
81
|
Verified
7.8
21
|
Verified
8.5
75
7.3
24
|
Verified
Generative AI
9.0
28
8.8
7
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
29
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and Oracle CRM On Demand are categorized as CRM
Unique Categories
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
Oracle CRM On Demand has no unique categories
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle CRM On Demand
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Information Technology and Services
16.5%
Computer Software
12.1%
Computer & Network Security
3.3%
Financial Services
3.3%
Higher Education
3.3%
Other
61.5%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
Oracle CRM On Demand has no discussions with answers
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