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Compare Crayon Software and Knowledge360 
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At a Glance
Market Segments
Mid-Market (61.6% of reviews)
Enterprise (43.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $649.00 1 User Per Month
Crayon
Star Rating
(385)4.6 out of 5
Market Segments
Mid-Market (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrayonKnowledge360
Star Rating
(16)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $649.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Knowledge360 excels in its Quality of Support, scoring 9.3, which reviewers mention as being responsive and helpful, while Crayon also performs well with a score of 9.6, indicating a slight edge in customer service.
- Reviewers mention that Crayon offers superior Ease of Use with a score of 9.0 compared to Knowledge360's 8.3, making it more accessible for new users, particularly in navigating its features.
- G2 users highlight that Knowledge360's Customizable Dashboard feature is highly rated at 9.2, allowing for tailored reporting, while Crayon's dashboard customization is rated lower at 8.7, suggesting that Knowledge360 provides a more flexible user experience in this area.
- Users on G2 report that Crayon's Web Tracking capabilities are impressive, scoring 9.2, which reviewers say enhances their ability to monitor online engagement effectively, whereas Knowledge360's score of 7.9 indicates room for improvement.
- Reviewers mention that Knowledge360's Product Direction is rated lower at 7.1, suggesting some concerns about future updates and features, while Crayon's score of 8.8 indicates a more positive outlook on its development trajectory.
- Users say that both platforms have strong Centralized Platform scores, with Knowledge360 at 9.2 and Crayon at 9.1, indicating that both provide a solid foundation for managing data and insights, but Knowledge360 slightly leads in this aspect.
Pricing
Entry-Level Pricing
Crayon
No pricing availableKnowledge360
GROWTH
Starting at $649.00
1 User Per Month
Monitor your market and competitors
- Monitor Companies
- Build Newsletters
- Track Projects
Free Trial
Crayon
No trial information availableKnowledge360
No trial information availableRatings
Meets Requirements
8.8
262
8.1
13
Ease of Use
9.0
265
8.3
13
Ease of Setup
9.1
139
8.1
8
Ease of Admin
9.2
145
7.5
8
Quality of Support
9.6
231
9.3
12
Has the product been a good partner in doing business?
9.7
144
9.2
8
Product Direction (% positive)
8.8
242
7.1
12
Features by Category
Platform Basics
9.1
179
9.2
10
9.2
168
7.9
7
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
8.7
167
8.0
5
8.8
154
Not enough data
7.5
111
Not enough data
Platform Content
9.1
173
Not enough data
Platform Reporting
8.6
158
9.2
10
7.8
117
7.8
6
Data collection
8.1
45
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.8
61
|
Verified
Not enough data
8.1
38
|
Verified
Not enough data
8.4
49
|
Verified
Not enough data
Segment Trending
9.3
69
|
Verified
Not enough data
9.0
69
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
7.8
38
Not enough data
Analysis
8.4
58
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
Platform
8.9
71
|
Verified
Not enough data
9.1
67
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
9.1
73
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
9.0
43
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Change Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Crayon and Knowledge360 are categorized as Competitive Intelligence and Market Intelligence
Unique Categories
Crayon is categorized as Website Change Monitoring
Knowledge360 has no unique categories
Reviews
Reviewers' Company Size
Crayon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Knowledge360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.2%
Information Technology and Services
15.7%
Marketing and Advertising
6.5%
Computer & Network Security
5.0%
Financial Services
4.5%
Other
25.1%
Management Consulting
18.8%
Hospital & Health Care
12.5%
Oil & Energy
6.3%
Marketing and Advertising
6.3%
Market Research
6.3%
Other
50.0%
Discussions
Crayon has no discussions with answers
Knowledge360 has no discussions with answers
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