G2 reviewers report that Webgility excels in user satisfaction, boasting a significantly higher overall rating compared to Connex. Users appreciate the intuitive onboarding process and the excellent support they receive, with one user highlighting a particularly helpful interaction with a support representative.
According to verified reviews, Webgility's ease of navigation is a standout feature, making it simple for users to integrate platforms like QuickBooks and Shopify. In contrast, while Connex is also noted for its reliability, some users mention that it can be less intuitive, which may affect the overall user experience.
Users say that Webgility's implementation process is quick and straightforward, with many praising the simple interface that allows for seamless integration. On the other hand, Connex, while functional, has received feedback indicating that it may require more effort to set up compared to Webgility.
Reviewers mention that Webgility provides exceptional customer support, with many users expressing satisfaction with the detailed explanations and assistance they receive. Connex also has a reputation for good support, but some users feel that Webgility's support is more responsive and helpful.
According to recent user feedback, Webgility is praised for its ability to meet the needs of small businesses effectively, with a high percentage of users reporting that it aligns well with their operational requirements. Connex, while also catering to small businesses, has a smaller user base, which may limit the breadth of shared experiences.
G2 reviewers highlight that Webgility's overall performance and user satisfaction metrics are significantly stronger than Connex's, making it a more reliable choice for businesses looking for a robust order management solution. Users have noted that Webgility saves them time and enhances their workflow, while Connex, despite its strengths, has room for improvement in user satisfaction.
Pricing
Entry-Level Pricing
Connex
Starting Plan
Starting at $359.00
Per Year
Up to 12,000 transactions/year.
Two-way sync between QuickBooks and Amazon, Shipstation, Shopify, BigCommerce, Square etc.
Connex Ecommerce is a cloud-based integration platform that connects your e-commerce platform to QuickBooks Desktop & Online, ShipStation, and other popular...Read more
What is pos Connex?
1 Comment
Official Response from Connex
Connex does not have a point of sale product but we do work with Shopify POS, Stripe POS and Square POS. We connect your ecommerce stores with QuickBooks...Read more
Looking for an experienced Webgility QuickBooks integrator
1 Comment
ET
Hi Michael!
There are a number of Webgility Certified Partners, but I highly recommend Dan DeLong from Danwidth at https://www.danwidth.com/ as a trusted...Read more
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