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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial 50 Conversations Per Month
Collect.chat
Star Rating
(14)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansTARS
Star Rating
(171)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Conversations Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that TARS excels in its Quality of Support with a score of 9.6, while Collect.chat has a lower score of 8.9, indicating that users find TARS more responsive and helpful when issues arise.
- Users report that TARS offers a more user-friendly Ease of Setup with a score of 9.0 compared to Collect.chat's perfect score of 10.0, suggesting that while both are easy to set up, Collect.chat may have a slight edge in this area.
- Reviewers mention that TARS shines in Live Chat functionality with a score of 8.8, which is crucial for real-time customer engagement, whereas Collect.chat's performance in this area is not specified, indicating a potential gap in live interaction capabilities.
- G2 users highlight TARS' strong Drip Sequences feature with a score of 9.3, which allows for effective lead nurturing, while Collect.chat does not provide a comparable score, suggesting that TARS may offer more robust automation options.
- Users on G2 note that TARS has a better Product Direction score of 8.5 compared to Collect.chat's perfect score of 10.0, indicating that Collect.chat is perceived as having a clearer vision for future development.
- Reviewers mention that TARS provides a more comprehensive Customization Interface with a score of 8.6, allowing users to tailor their chatbots more effectively, while Collect.chat's customization capabilities are not as highly rated, suggesting a limitation in flexibility.
Pricing
Entry-Level Pricing
Collect.chat
Free
Free
Per Month
- 50 Responses per month
- Unlimited Bots
- Responses & Insights
TARS
Freemium
Free Trial
50 Conversations Per Month
For individuals and small businesses.
- Basic LLM models
- Training limit of 5 Knowledge Bases
- Access to help guides
Free Trial
Collect.chat
No trial information availableTARS
Free Trial is available
Ratings
Meets Requirements
8.2
12
8.7
106
Ease of Use
8.6
12
9.0
108
Ease of Setup
9.6
8
9.0
72
Ease of Admin
9.0
8
9.1
71
Quality of Support
8.2
12
9.6
106
Has the product been a good partner in doing business?
8.3
8
9.4
72
Product Direction (% positive)
9.0
12
8.5
93
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
7.9
14
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.6
19
|
Verified
Channels
Not enough data
8.8
11
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
Not enough data
Not enough data
8.9
6
|
Verified
Customers
Not enough data
9.1
13
|
Verified
Not enough data
8.8
13
Not enough data
8.7
21
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
8.5
21
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.7
31
Not enough data
9.0
29
Not enough data
8.7
24
Not enough data
9.0
25
Not enough data
Feature Not Available
Platform
Not enough data
9.3
15
Not enough data
9.3
27
Not enough data
8.8
25
Not enough data
8.5
24
Not enough data
8.3
16
Not enough data
8.9
18
Not enough data
8.6
29
Generative AI
Not enough data
8.5
8
Not enough data
8.8
8
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Collect.chat and TARS are categorized as Chatbots and Conversational Marketing
Unique Categories
Collect.chat is categorized as Online Form Builder and Survey
TARS is categorized as Bot Platforms
Reviews
Reviewers' Company Size
Collect.chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TARS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
25.0%
Internet
25.0%
Printing
8.3%
Information Technology and Services
8.3%
Hospitality
8.3%
Other
25.0%
Marketing and Advertising
12.8%
Financial Services
11.5%
Health, Wellness and Fitness
7.4%
Internet
5.4%
Telecommunications
4.1%
Other
58.8%
Discussions
Collect.chat has no discussions with answers
How to integrate TARs with CRM platform like Salesforce?
2 Comments
VA
Hi Biplab,
You can do this using our API Integration feature where you can make 3rd party API calls directly from the chatbot. Please refer to this help...Read more
How soon can we expect AI Bot from Tars?
1 Comment
MF
Depends on what scope of the AI. Right now it can be integrated with Dialogflow. You can also use this for NLP and Vision object identification using Google...Read more
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