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# Cloudways vs Nexcess Comparison - What are their main differences?

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CloudwaysNexcess[+ Add Product](#)

Reviews

**Cloudways** [

4.7/5(1,147)

](https://www.g2.com/products/cloudways/reviews#reviews)

**Nexcess** [

3.1/5(31)

](https://www.g2.com/products/nexcess/reviews#reviews)

Pricing

**Cloudways**
Free Trial

**$11.00** · Managed Digital Ocean 1GB - Standard

**Nexcess**
Free Trial

**Starting at $19.00** Per Month · WooCommerce

**Pricing Insights**
from reviews

Time to Implement

**Cloudways**
1 month

Based on 384 responses

**Nexcess**
Not enough reviews yet

Return on Investment

**Cloudways**
9 months

Based on 338 responses

**Nexcess**
Not enough reviews yet

Perceived Cost

**Cloudways**
$$$$$

**Nexcess**
$$$$$

Average Discount

**Cloudways**
9%

**Nexcess**
Not enough reviews yet

Pros & Cons

**Cloudways**
[
Ease of Use (145)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1842978&qs=pros-and-cons#reviews)[
Customer Support (114)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1842304&qs=pros-and-cons#reviews)[
Expensive (49)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1843319&qs=pros-and-cons#reviews)[
Pricing Issues (45)
](https://www.g2.com/products/cloudways/reviews?filters%5Bsentiment_snippet%5D=1841475&qs=pros-and-cons#reviews)

**Nexcess**
[
Customer Support (3)
](https://www.g2.com/products/nexcess/reviews?filters%5Bsentiment_snippet%5D=1916541&qs=pros-and-cons#reviews)[
Dashboard Usability (2)
](https://www.g2.com/products/nexcess/reviews?filters%5Bsentiment_snippet%5D=1916506&qs=pros-and-cons#reviews)[
Backup Issues (1)
](https://www.g2.com/products/nexcess/reviews?filters%5Bsentiment_snippet%5D=1916194&qs=pros-and-cons#reviews)[
Billing Issues (1)
](https://www.g2.com/products/nexcess/reviews?filters%5Bsentiment_snippet%5D=2217970&qs=pros-and-cons#reviews)

Integrations

**Cloudways**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_826b9262e6a8d8e4e82afec8c5b791fd/astra-wordpress-theme.png "Product Avatar Image")

Astra WordPress Theme

](https://www.g2.com/products/astra-wordpress-theme/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1fff394b86d3cd58b2e72b3d467cf332/bunny-cdn.png "Product Avatar Image")

Bunny CDN

](https://www.g2.com/products/bunny-cdn/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[
View all
](https://www.g2.com/products/cloudways/integrations)

**Nexcess**
Not enough data

Screenshots

**Cloudways**
 ![Cloudways screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1366922/Manage-Services.png)

**Nexcess**
No screenshot available

Ratings

Meets Requirements

**Cloudways**

9.3

9.3974

**Nexcess**

6.4

6.423

Ease of Use

**Cloudways**

9.1

9.1986

**Nexcess**

6.9

6.924

Ease of Setup

**Cloudways**

9.2

9.2789

**Nexcess**

7.3

7.319

Ease of Admin

**Cloudways**

9.1

9.1647

**Nexcess**

7.1

7.118

Quality of Support

**Cloudways**

9.2

9.2942

**Nexcess**

7.0

7.024

Has the product been a good partner in doing business?

**Cloudways**

9.3

9.3637

**Nexcess**

7.5

7.518

Product Direction (% positive)

**Cloudways**

9.2

9.2947

**Nexcess**

3.2

3.219

Features

WebOps Platforms[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

8.9

48

Not enough data

Functionality

Developer Tools

8.8(won by default)

41

Not enough data

Automation

8.5(won by default)

41

Not enough data

Website Staging

9.1(won by default)

46

Not enough data

Management

Web Content Dedication

9.1(won by default)

40

Not enough data

Website Hosting

9.2(won by default)

45

Not enough data

Role-Based Permissions

8.5(won by default)

39

Not enough data

Support

CMS Variety

8.7(won by default)

38

Not enough data

Multi-CMS Support

8.6(won by default)

37

Not enough data

Compliance

9.0(won by default)

35

Not enough data

WordPress Hosting[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.5

240

Not enough data

Performance

Plugins and Theme support

8.6(won by default)

203

Not enough data

Site management

9.1(won by default)

212

Not enough data

Technical Support

9.1(won by default)

225

Not enough data

Caching

8.8(won by default)

216

Not enough data

Free Website Transfers

9.0(won by default)

202

Not enough data

Security

Backup

9.4(won by default)

219

Not enough data

Activity monitoring

8.9(won by default)

209

Not enough data

Malware identification and removal

8.1(won by default)

186

Not enough data

WAF and DDoS Protectiob

8.4(won by default)

183

Not enough data

Free Resources

Email

6.9(won by default)

188

Not enough data

Domain

6.7(won by default)

183

Not enough data

SSL Certificates

9.3(won by default)

220

Not enough data

Cloud Web Hosting[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

8.9

227

Not enough data

Performance - Cloud Web Hosting

Caching

9.0(won by default)

193

Not enough data

Intuitive Control Panel

8.9(won by default)

212

Not enough data

Opering System

8.4(won by default)

177

Not enough data

Server Redundancy

8.4(won by default)

174

Not enough data

Support - Cloud Web Hosting

Free SSL

9.5(won by default)

194

Not enough data

Auto-scaling

8.8(won by default)

184

Not enough data

Flexible Pricing - Cloud Web Hosting

8.7(won by default)

195

Not enough data

Support

9.1(won by default)

207

Not enough data

Security - Cloud Web Hosting

Compliance and Certifications

9.0(won by default)

175

Not enough data

Backup

9.2(won by default)

194

Not enough data

Data Security

9.1(won by default)

180

Not enough data

VPS Hosting Platforms[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

8.8

394

Not enough data

Agentic AI - Virtual Private Servers (VPS)

Autonomous Task Execution

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Hosting Management

Storage Limits

8.7(won by default)

360

Not enough data

Bandwidth Allowance

8.9(won by default)

365

Not enough data

Email Hosting

7.1(won by default)

279

Not enough data

Control Panel Integration

8.1(won by default)

329

Not enough data

CMS Support

8.8(won by default)

327

Not enough data

Web Framework Support

8.5(won by default)

290

Not enough data

E-Commerce Integration

8.7(won by default)

300

Not enough data

File Management

8.3(won by default)

322

Not enough data

Database Support

8.7(won by default)

337

Not enough data

Security Tools

9.0(won by default)

336

Not enough data

Remote Access/Control

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

CMS Integration

Not enough data

Not enough data

Website Hosting

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Virtual Server

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Mail Server Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Resource Optimization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Control Panel

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Load Balancing

Not enough data

Not enough data

Dedicated Virtual Resources

Not enough data

Not enough data

Cloud Platform as a Service (PaaS)[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

9.0

107

Not enough data

Development

Application Deployment

9.1(won by default)

95

Not enough data

Custom Development

8.8(won by default)

87

Not enough data

Development Environment

8.7(won by default)

87

Not enough data

Multiple Programming Languages Supported

8.8(won by default)

89

Not enough data

Testing

8.8(won by default)

87

Not enough data

Integrated Development Environment

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Software Development

Not enough data

Not enough data

Database

Database Management

8.9(won by default)

95

Not enough data

Analytics

8.8(won by default)

89

Not enough data

Auto Scaling

9.0(won by default)

85

Not enough data

Backup / Recovery

9.1(won by default)

98

Not enough data

Storage

9.2(won by default)

97

Not enough data

Project Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Infrastructure

Networking

9.3(won by default)

89

Not enough data

Virtual Machines

8.9(won by default)

92

Not enough data

Security

9.1(won by default)

95

Not enough data

Activity Tracking

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Cloud Computing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

ERP integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Developers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Cloud Migration[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Data Migration

Not enough data

Not enough data

Data Variety

Not enough data

Not enough data

Alerts and Logging

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Backup and Recovery

Not enough data

Not enough data

Integration Variety

Not enough data

Not enough data

Access and Security

Not enough data

Not enough data

Real time Monitoring

Not enough data

Not enough data

Security

Data Protection

Not enough data

Not enough data

Agentic AI - Cloud Migration

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Dedicated Hosting[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Set Up

Customization

Not enough data

Not enough data

Ease of Installation

Not enough data

Not enough data

Speed

Not enough data

Not enough data

Security

Secure Socket Layer (SSL) Certificate Provision

Not enough data

Not enough data

Data Backup and Restoration

Not enough data

Not enough data

DDoS Protection

Not enough data

Not enough data

Malware Protection

Not enough data

Not enough data

Support

Domain and Sub-Domain Support

Not enough data

Not enough data

Technical Support

Not enough data

Not enough data

Hardware Support

Not enough data

Not enough data

Domain Registrars[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Security - Domain Registrar

Advanced DNS management

Not enough data

Not enough data

WHOIS privacy protection

Not enough data

Not enough data

Two-factor authentication (2FA)

Not enough data

Not enough data

Convenience and automation - Domain Registrar

Bulk domain management

Not enough data

Not enough data

Domain parking

Not enough data

Not enough data

Auto-renewal

Not enough data

Not enough data

Support and service - Domain Registrar

Knowledge base and tutorials

Not enough data

Not enough data

Domain transfer assistance

Not enough data

Not enough data

24/7 customer support

Not enough data

Not enough data

Advanced management and features - Domain Registrar

Email forwarding and hosting

Not enough data

Not enough data

Website builder integration

Not enough data

Not enough data

Domain auction and backordering

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")](https://www.g2.com/products/cloudways/reviews)

Cloudways

Small-Business(50 or fewer emp.)

91.9%

Mid-Market(51-1000 emp.)

6.6%

Enterprise(\> 1000 emp.)

1.4%

[![Nexcess](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8e9f32e223b47789dbf408358c9ae190/nexcess.png "Nexcess")](https://www.g2.com/products/nexcess/reviews)

Nexcess

Small-Business(50 or fewer emp.)

80.0%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

91.9%

80.0%

Mid-Market

(51-1000 emp.)

6.6%

20.0%

Enterprise

(\> 1000 emp.)

1.4%

0%

Reviewers' Industry

[![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")](https://www.g2.com/products/cloudways/reviews)
Cloudways

Marketing and Advertising

15.2%

Information Technology and Services

13.3%

Computer Software

8.3%

Design

5.2%

Retail

4.9%

Other

53.1%

[![Nexcess](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8e9f32e223b47789dbf408358c9ae190/nexcess.png "Nexcess")](https://www.g2.com/products/nexcess/reviews)
Nexcess

Retail

16.7%

Marketing and Advertising

16.7%

Internet

10.0%

Apparel & Fashion

6.7%

E-Learning

6.7%

Other

43.3%

FAQs

## Cloudways vs Nexcess FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Nexcess vs Cloudways?

Cloudways stands out over Nexcess with a significantly higher G2 rating, stronger reviewer sentiment on support and setup, and a larger review base.

| | [Nexcess](https://www.g2.com/products/nexcess/reviews) | [Cloudways](https://www.g2.com/products/cloudways/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.2/5 (30 reviews) | 4.7/5 (1,142 reviews) |
| Ease of Setup score | 7.5 | 9.1 |
| Quality of Support score | 7.3 | 9.2 |
| Top Reviewer-Cited Strength | Customer Support (3 all-time mentions) | Ease of Use (145 all-time mentions) |

### How do the pricing models of Nexcess and Cloudways compare?

Cloudways is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions.

- **Nexcess:** In recent reviews, several buyers cite increasing costs and dissatisfaction with value, with mentions of "expensive" and "high cost" as recurring themes.
- **Cloudways:** Over the last year, reviewers frequently describe Cloudways as affordable and cost-effective, with 37 all-time mentions of "affordable" and 45 of "pricing issues" indicating active discussion of value.
- **Switching reasons:** Recent Nexcess reviewers mention switching due to rising costs and perceived lack of value, while Cloudways reviewers highlight moving from shared hosting for better performance and value.

### What are the best alternatives to Nexcess and Cloudways?

The top three alternatives to Nexcess and Cloudways are Hostinger, SiteGround, and WP Engine.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Nexcess](https://www.g2.com/products/nexcess/reviews) | 3.2/5 (30 reviews) | — | Recent reviews cite increasing costs and dissatisfaction with value | Customer Support (3 all-time mentions) |
| [Cloudways](https://www.g2.com/products/cloudways/reviews) | 4.7/5 (1,142 reviews) | — | Frequently described as affordable and cost-effective | Ease of Use (145 all-time mentions) |
| [Hostinger](https://www.g2.com/products/hostinger/reviews) | 4.4/5 (831 reviews) | Small-Business | — | — |
| [SiteGround](https://www.g2.com/products/siteground/reviews) | 4.2/5 (308 reviews) | Small-Business | — | — |
| [WP Engine](https://www.g2.com/products/wp-engine/reviews) | 4.6/5 (358 reviews) | Small-Business | — | — |

### Which Cloud Web Hosting features should I prioritize when comparing Nexcess and Cloudways?

Buyers comparing Nexcess and Cloudways should prioritize Ease of Use, Quality of Support, Ease of Setup, Performance, and Pricing.

- **Ease of Use:** Nexcess scores 7.1; Cloudways scores 9.1. Cloudways is cited in 145 all-time reviews for ease of use, while Nexcess is mentioned in 3.
- **Quality of Support:** Nexcess scores 7.3; Cloudways scores 9.2. Cloudways is cited in 114 all-time reviews for customer support, Nexcess in 3.
- **Ease of Setup:** Nexcess scores 7.5; Cloudways scores 9.1. Cloudways is mentioned in 91 all-time reviews for easy setup, Nexcess in 2.
- **Performance:** Cloudways is cited in 51 all-time reviews for performance speed and 73 for reliability; Nexcess has 1 mention for hosting quality.
- **Pricing:** Cloudways is cited as affordable in 37 all-time reviews, while Nexcess has recurring mentions of high cost and expensive pricing.

### What are the pros and cons of Nexcess vs Cloudways?

Cloudways' headline strength is ease of use, while Nexcess is most often cited for customer support.

- **Nexcess strengths:** Customer support (3 all-time mentions), ease of use (3), dashboard usability (2), easy management (2), quick response (2).
- **Nexcess trade-offs:** Poor customer support (3), poor communication (2), backup issues (1), billing issues (1), expensive/high cost (2), hosting issues (1), hosting limitations (1).
- **Cloudways strengths:** Ease of use (145), customer support (114), easy setup (91), reliability (73), helpfulness (66), performance speed (51), 24/7 support (50), scalability (38), affordable (37), quick response (37), security (32).
- **Cloudways trade-offs:** Expensive (49), pricing issues (45), poor customer support (32).

### Is Nexcess or Cloudways better for small businesses?

Cloudways is the better fit for small businesses, with stronger small-business reviewer sentiment and a higher overall rating.

- **Nexcess:** Small-business reviewers note mixed experiences, with recurring concerns about support and value.
- **Cloudways:** Small-business reviewers consistently highlight ease of use, affordability, and reliable support as key benefits.

### Which Cloud Web Hosting platform has better integrations?

Cloudways is favored for integrations, with more reviewer-cited mentions and specific third-party tool support.

- **Nexcess:** Recent reviews mention easy integrations, but no specific third-party tools are cited above the publish floor.
- **Cloudways:** WooCommerce is cited in 17 all-time reviews as a key integration, with reviewers highlighting its compatibility and ease of use for WordPress and WooCommerce hosting.

### How do Nexcess and Cloudways compare on customer support?

Cloudways outperforms Nexcess on Quality of Support by a material margin, with a 1.9-point higher score (9.2 vs 7.3).

- **Nexcess:** Reviewers are divided, with both positive and negative experiences; support is cited as a strength in 3 all-time reviews but also as a trade-off in 3.
- **Cloudways:** Reviewers consistently praise support, with 114 all-time mentions and frequent references to fast, knowledgeable, and helpful assistance.

### Which is easier to implement, Nexcess or Cloudways?

Cloudways is easier to implement than Nexcess, with a 1.6-point higher Ease of Setup score (9.1 vs 7.5).

- **Nexcess:** Reviewers describe setup as generally straightforward but note occasional challenges with migrations and dashboard usability.
- **Cloudways:** Reviewers frequently highlight the intuitive dashboard, quick server setup, and easy migration tools, with 91 all-time mentions of easy setup.

Alternatives

**Cloudways Alternatives**

 ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger")

[
Hostinger
](/products/hostinger/reviews)

 ![SiteGround](https://images.g2crowd.com/uploads/product/hd_favicon/3ee032a264c3ac1c439355127445926a/siteground.svg "SiteGround")

[
SiteGround
](/products/siteground/reviews)

 ![Kinsta](https://images.g2crowd.com/uploads/product/hd_favicon/051125026de880e298a1d9f375275e28/kinsta.svg "Kinsta")

[
Kinsta
](/products/kinsta/reviews)

 ![Pantheon](https://images.g2crowd.com/uploads/product/hd_favicon/1487565850/pantheon.png "Pantheon")

[
Pantheon
](/products/pantheon/reviews)

**Nexcess Alternatives**

 ![SiteGround](https://images.g2crowd.com/uploads/product/hd_favicon/3ee032a264c3ac1c439355127445926a/siteground.svg "SiteGround")

[
SiteGround
](/products/siteground/reviews)

 ![WP Engine](https://images.g2crowd.com/uploads/product/hd_favicon/2713019d7aa268deecba256506e1b2ea/wp-engine.svg "WP Engine")

[
WP Engine
](/products/wp-engine/reviews)

 ![Kinsta](https://images.g2crowd.com/uploads/product/hd_favicon/051125026de880e298a1d9f375275e28/kinsta.svg "Kinsta")

[
Kinsta
](/products/kinsta/reviews)

 ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger")

[
Hostinger
](/products/hostinger/reviews)