# Cloudways vs Nexcess Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Cloudways excels in user experience, with an intuitive interface that allows users to manage their servers without needing root access. This ease of use is frequently highlighted, making it a favorite for those who prioritize straightforward navigation.
- **Users say** that Nexcess offers impressive customer support, with many praising their quick response times and knowledgeable staff. Reviewers appreciate the 24/7 availability of technical support, which ensures that issues are escalated promptly if not resolved on the first contact.
- **Reviewers mention** that Cloudways provides a seamless setup process, with many users enjoying the straightforward deployment experience. This is particularly beneficial for small businesses looking to get their applications up and running quickly without unnecessary complications.
- **According to verified reviews** , Nexcess has a solid platform with a variety of free premium plugins that enhance functionality. Users appreciate the feature set, which they find valuable for their specific needs, although some express a desire for more customization options.
- **Users highlight** that Cloudways offers competitive pricing, making it an attractive option for small businesses. The combination of affordable plans and high-quality integrations is frequently noted, allowing users to maximize their budget while still receiving robust service.
- **G2 reviewers indicate** that while Nexcess has a strong support system, it struggles with overall user satisfaction compared to Cloudways. The latter consistently receives higher ratings across various metrics, suggesting that users find more value in the overall experience provided by Cloudways.



| | Cloudways | Nexcess | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 3.2 out of 5 | 
| **Total Reviews** | 1,126 | 30 | 
| **Largest Market Segment** | Small-Business (91.9% of reviews) | Small-Business (79.3% of reviews) | 
| **Entry Level Price** | $11.00 | Starting at $19.00 Per Month | 

---
## Top Pros & Cons

### Cloudways

Pros:
- Ease of Use (151 reviews)
- Customer Support (122 reviews)

Cons:
- Expensive (51 reviews)
- Pricing Issues (44 reviews)

### Nexcess

Pros:
- Customer Support (3 reviews)
- Ease of Use (3 reviews)

Cons:
- Poor Customer Support (3 reviews)
- Poor Communication (2 reviews)

---
## Ratings Comparison
| Rating | Cloudways | Nexcess | 
|---|---|---|
  | **Meets Requirements** | 9.2 (958 reviews) | 6.6 (22 reviews) | 
  | **Ease of Use** | 9.1 (970 reviews) | 7.1 (23 reviews) | 
  | **Ease of Setup** | 9.1 (771 reviews) | 7.5 (18 reviews) | 
  | **Ease of Admin** | 9.1 (637 reviews) | 7.4 (17 reviews) | 
  | **Quality of Support** | 9.2 (928 reviews) | 7.3 (23 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (627 reviews) | 7.9 (17 reviews) | 
  | **Product Direction (% positive)** | 9.2 (935 reviews) | 3.5 (18 reviews) | 

---
## Pricing

### Cloudways

#### Entry-Level Pricing

Plan:   Managed Digital Ocean 1GB - Standard

Price: $11.00

Description: 1GB RAM, 1 Core Processor 

Key Features:
- 25GB Storage 
- 1TB Bandwidth
- Cloudflare Add-on

[Browse all 23 editions](https://www.g2.com/products/cloudways/pricing)

#### Free Trial

Yes

### Nexcess

#### Entry-Level Pricing

Plan: WooCommerce

Price: Starting at $19.00 Per Month

Description: Built-in image compression, abandoned cart & page builder plugins, 1-click staging plus StoreBuilder.

Key Features:
- Up to 1 store
- 30GB Storage
- Up to 500 orders per-hour

[Browse all 4 editions](https://www.g2.com/products/nexcess/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### WebOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.9/10 | 47 |
| **Nexcess** | N/A | N/A |

#### Functionality

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Developer Tools** | 8.8 (41 reviews) | Not enough data | 
| **Automation** | 8.5 (41 reviews) | Not enough data | 
| **Website Staging** | 9.1 (45 reviews) | Not enough data | 

#### Management

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Web Content Dedication** | 9.1 (40 reviews) | Not enough data | 
| **Website Hosting** | 9.2 (45 reviews) | Not enough data | 
| **Role-Based Permissions** | 8.5 (39 reviews) | Not enough data | 

#### Support

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **CMS Variety** | 8.7 (38 reviews) | Not enough data | 
| **Multi-CMS Support** | 8.6 (37 reviews) | Not enough data | 
| **Compliance** | 9.0 (35 reviews) | Not enough data | 

### Dedicated Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Set Up

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Ease of Installation** | Not enough data | Not enough data | 
| **Speed** | Not enough data | Not enough data | 

#### Security

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Secure Socket Layer (SSL) Certificate Provision** | Not enough data | Not enough data | 
| **Data Backup and Restoration** | Not enough data | Not enough data | 
| **DDoS Protection** | Not enough data | Not enough data | 
| **Malware Protection** | Not enough data | Not enough data | 

#### Support

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Domain and Sub-Domain Support** | Not enough data | Not enough data | 
| **Technical Support** | Not enough data | Not enough data | 
| **Hardware Support** | Not enough data | Not enough data | 

### WordPress Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.5/10 | 236 |
| **Nexcess** | N/A | N/A |

#### Performance

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Plugins and Theme support** | 8.5 (201 reviews) | Not enough data | 
| **Site management** | 9.1 (211 reviews) | Not enough data | 
| **Technical Support** | 9.1 (222 reviews) | Not enough data | 
| **Caching** | 8.8 (213 reviews) | Not enough data | 
| **Free Website Transfers** | 9.0 (201 reviews) | Not enough data | 

#### Security

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Backup** | 9.4 (218 reviews) | Not enough data | 
| **Activity monitoring** | 8.9 (208 reviews) | Not enough data | 
| **Malware identification and removal** | 8.1 (185 reviews) | Not enough data | 
| **WAF and DDoS Protectiob** | 8.4 (182 reviews) | Not enough data | 

#### Free Resources

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Email** | 6.8 (187 reviews) | Not enough data | 
| **Domain** | 6.7 (182 reviews) | Not enough data | 
| **SSL Certificates** | 9.3 (220 reviews) | Not enough data | 

### Cloud Web Hosting

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.9/10 | 216 |
| **Nexcess** | N/A | N/A |

#### Performance - Cloud Web Hosting

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Caching** | 9.0 (193 reviews) | Not enough data | 
| **Intuitive Control Panel** | 8.9 (205 reviews) | Not enough data | 
| **Opering System** | 8.4 (177 reviews) | Not enough data | 
| **Server Redundancy** | 8.4 (174 reviews) | Not enough data | 

#### Support - Cloud Web Hosting

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Free SSL** | 9.5 (192 reviews) | Not enough data | 
| **Auto-scaling** | 8.8 (181 reviews) | Not enough data | 
| **Flexible Pricing - Cloud Web Hosting** | 8.7 (188 reviews) | Not enough data | 
| **Support** | 9.1 (197 reviews) | Not enough data | 

#### Security - Cloud Web Hosting

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Compliance and Certifications** | 9.0 (175 reviews) | Not enough data | 
| **Backup** | 9.2 (191 reviews) | Not enough data | 
| **Data Security** | 9.1 (179 reviews) | Not enough data | 

### Domain Registrars

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | N/A | N/A |
| **Nexcess** | N/A | N/A |

#### Security - Domain Registrar

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Advanced DNS management** | Not enough data | Not enough data | 
| **WHOIS privacy protection** | Not enough data | Not enough data | 
| **Two-factor authentication (2FA)** | Not enough data | Not enough data | 

#### Convenience and automation - Domain Registrar

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Bulk domain management** | Not enough data | Not enough data | 
| **Domain parking** | Not enough data | Not enough data | 
| **Auto-renewal** | Not enough data | Not enough data | 

#### Support and service - Domain Registrar

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Knowledge base and tutorials** | Not enough data | Not enough data | 
| **Domain transfer assistance** | Not enough data | Not enough data | 
| **24/7 customer support** | Not enough data | Not enough data | 

#### Advanced management and features - Domain Registrar

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Email forwarding and hosting** | Not enough data | Not enough data | 
| **Website builder integration** | Not enough data | Not enough data | 
| **Domain auction and backordering** | Not enough data | Not enough data | 

### VPS Hosting Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 8.8/10 | 390 |
| **Nexcess** | N/A | N/A |

#### Agentic AI - Virtual Private Servers (VPS)

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Hosting Management

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Storage Limits** | 8.7 (360 reviews) | Not enough data | 
| **Bandwidth Allowance** | 8.9 (365 reviews) | Not enough data | 
| **Email Hosting** | 7.1 (279 reviews) | Not enough data | 
| **Control Panel Integration** | 8.1 (328 reviews) | Not enough data | 
| **CMS Support** | 8.8 (327 reviews) | Not enough data | 
| **Web Framework Support** | 8.5 (290 reviews) | Not enough data | 
| **E-Commerce Integration** | 8.7 (300 reviews) | Not enough data | 
| **File Management** | 8.3 (321 reviews) | Not enough data | 
| **Database Support** | 8.7 (337 reviews) | Not enough data | 
| **Security Tools** | 9.0 (336 reviews) | Not enough data | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudways** | 9.0/10 | 107 |
| **Nexcess** | N/A | N/A |

#### Development

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Application Deployment** | 9.1 (95 reviews) | Not enough data | 
| **Development Tools** | 8.8 (87 reviews) | Not enough data | 
| **Development Environment** | 8.7 (87 reviews) | Not enough data | 
| **Language Support** | 8.8 (89 reviews) | Not enough data | 
| **Testing** | 8.8 (87 reviews) | Not enough data | 

#### Database

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Database Management** | 8.9 (95 reviews) | Not enough data | 
| **Analytics** | 8.8 (89 reviews) | Not enough data | 
| **Auto Scaling** | 9.0 (85 reviews) | Not enough data | 
| **Backup / Recovery** | 9.1 (98 reviews) | Not enough data | 
| **Storage** | 9.2 (97 reviews) | Not enough data | 

#### Infrastructure

| Feature | Cloudways | Nexcess | 
|---|---|---|
| **Networking** | 9.3 (89 reviews) | Not enough data | 
| **Virtual Machines** | 8.9 (92 reviews) | Not enough data | 
| **Security** | 9.1 (95 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting), [WordPress Hosting Platforms](https://www.g2.com/categories/wordpress-hosting), [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)

**Unique to Cloudways (3):** [WebOps Platforms](https://www.g2.com/categories/webops-platforms), [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)

**Unique to Nexcess (2):** [Dedicated Hosting Platforms](https://www.g2.com/categories/dedicated-hosting), [Domain Registrars](https://www.g2.com/categories/domain-registrars)


---
## Reviewer Demographics

### By Company Size

| Segment | Cloudways | Nexcess | 
|---|---|---|
| **Small-Business** | 91.9% | 79.3% | 
| **Mid-Market** | 6.7% | 20.7% | 
| **Enterprise** | 1.5% | 0% | 

### By Industry

#### Cloudways

- **Marketing and Advertising:** 15.3%
- **Information Technology and Services:** 13.4%
- **Computer Software:** 8.3%
- **Design:** 5.1%
- **Retail:** 5.0%
- **Internet:** 4.0%
- **Online Media:** 2.6%
- **Information Services:** 2.3%
- **Education Management:** 2.2%
- **Health, Wellness and Fitness:** 2.0%
- **Other:** 39.8%

#### Nexcess

- **Retail:** 17.2%
- **Marketing and Advertising:** 17.2%
- **Internet:** 10.3%
- **Apparel & Fashion:** 6.9%
- **E-Learning:** 6.9%
- **Automotive:** 3.4%
- **Consumer Services:** 3.4%
- **Electrical/Electronic Manufacturing:** 3.4%
- **Food Production:** 3.4%
- **Furniture:** 3.4%
- **Other:** 24.1%

---
## Alternatives

### Alternatives to Cloudways

- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (819 reviews)
- [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (295 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1455 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (350 reviews)
- [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) — 4.4/5 stars (206 reviews)
- [DreamHost](https://www.g2.com/products/dreamhost/reviews) — 4.0/5 stars (152 reviews)
- [Liquid Web](https://www.g2.com/products/liquid-web-2024-07-24/reviews) — 4.2/5 stars (104 reviews)
- [Bluehost](https://www.g2.com/products/bluehost/reviews) — 3.4/5 stars (280 reviews)

### Alternatives to Nexcess

- [SiteGround](https://www.g2.com/products/siteground/reviews) — 4.2/5 stars (295 reviews)
- [WP Engine](https://www.g2.com/products/wp-engine/reviews) — 4.6/5 stars (350 reviews)
- [Kinsta](https://www.g2.com/products/kinsta/reviews) — 4.8/5 stars (1455 reviews)
- [Hostinger](https://www.g2.com/products/hostinger/reviews) — 4.4/5 stars (819 reviews)
- [Bluehost](https://www.g2.com/products/bluehost/reviews) — 3.4/5 stars (280 reviews)
- [Liquid Web](https://www.g2.com/products/liquid-web-2024-07-24/reviews) — 4.2/5 stars (104 reviews)
- [Pantheon](https://www.g2.com/products/pantheon/reviews) — 4.4/5 stars (723 reviews)
- [Hostwinds](https://www.g2.com/products/hostwinds/reviews) — 4.9/5 stars (438 reviews)
- [WPMU DEV](https://www.g2.com/products/wpmu-dev/reviews) — 4.8/5 stars (862 reviews)
- [GoDaddy Domains](https://www.g2.com/products/godaddy-godaddy-domains/reviews) — 3.9/5 stars (962 reviews)

---
## Top Discussions

### Cloudways

- Title: [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) — 36 comments, 3 upvotes
  > **Top comment:** "I used WP All In One to transfer my sites (install on current, save site, install plugin on Cloudways, import). Done in minutes.

You can also use the..."
- Title: [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) — 6 comments, 1 upvote
  > **Top comment:** "Hi John,
I’ve a similar concern as my website doesn’t show great speed on Google. But in reality, it opens pretty..."
- Title: [how to setup](https://www.g2.com/discussions/how-to-setup) — 4 comments, 1 upvote
  > **Top comment:** "https://www.gamekharido.live"
- Title: [How long is Cloudways free trial?](https://www.g2.com/discussions/how-long-is-cloudways-free-trial) — 3 comments
  > **Top comment:** "30$ worth of trail, not time specific "
- Title: [How much is Cloudways?](https://www.g2.com/discussions/how-much-is-cloudways) — 2 comments
  > **Top comment:** "It basically starts from $10 but depends on which hosting provider u are using for AWS  and Google Cloud the pricing is different."

### Nexcess

- Title: [Is Nexcess good?](https://www.g2.com/discussions/is-nexcess-good) — 2 comments
  > **Top comment:** "No, their great."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudways-vs-nexcess)