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Compare ClientSuccess vs STAMP
See this
comparison of ClientSuccess vs. STAMP
based on data from user reviews. ClientSuccess rates 4.5/5 stars with 96 reviews. STAMP rates 4.1/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
ClientSuccess
Free Trial Unavailable
STAMP
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
8.5
Ease of Use
Ease of Use
9.1
8.5
Ease of Setup
Ease of Setup
8.6
8.1
Ease of Admin
Ease of Admin
9.3
8.1
Quality of Support
Quality of Support
9.4
8.2
Ease of Doing Business With
Ease of Doing Business With
9.5
8.1
Product Direction (% positive)
Product Direction (% positive)
9.5
8.9
Meets Requirements
ClientSuccess
8.4
STAMP
8.5
Ease of Use
ClientSuccess
9.1
STAMP
8.5
Ease of Setup
ClientSuccess
8.6
STAMP
8.1
Ease of Admin
ClientSuccess
9.3
STAMP
8.1
Quality of Support
ClientSuccess
9.4
STAMP
8.2
Ease of Doing Business With
ClientSuccess
9.5
STAMP
8.1
Product Direction (% positive)
ClientSuccess
9.5
STAMP
8.9

Features

Customer Information
Customer Health Scores
ClientSuccess
8.4
STAMP
9.8
Customer Monitoring
ClientSuccess
8.8
STAMP
9.5
Customer Profiles
ClientSuccess
8.5
STAMP
8.8
Playbooks
ClientSuccess
7.9
STAMP
10.0
Customer Segments
ClientSuccess
8.4
STAMP
9.5
Product Engagement
ClientSuccess
8.0
STAMP
8.9
Surveys
ClientSuccess
7.4
STAMP
9.4
Predictions
Churn Risk
ClientSuccess
8.1
STAMP
8.3
Upsell Opportunities
ClientSuccess
7.2
STAMP
8.7
Custom Triggers
ClientSuccess
7.4
STAMP
9.3
Machine Learning
ClientSuccess
5.4
STAMP
Not enough data available
Platform
Reporting & Dashboards
ClientSuccess
7.8
STAMP
9.7
API & Integrations
ClientSuccess
7.0
STAMP
Not enough data available
Data Import & Export Tools
ClientSuccess
7.7
STAMP
8.8
Workflow Capability
ClientSuccess
8.2
STAMP
Not enough data available
Notifications
ClientSuccess
8.3
STAMP
9.7
Customization
ClientSuccess
7.7
STAMP
8.8
Scalability
ClientSuccess
8.1
STAMP
9.2
Data Security
ClientSuccess
8.7
STAMP
10.0
Performance & Reliability
ClientSuccess
8.4
STAMP
10.0
User, Role, and Access Management
ClientSuccess
8.9
STAMP
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.2%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.8%
90.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
10.0%
ClientSuccess
Small-Business
63.2%
Mid-Market
36.8%
Enterprise
0%
STAMP
Small-Business
0%
Mid-Market
90.0%
Enterprise
10.0%

Reviewers' Industry

 
Computer Software
42.0%
Human Resources
30.0%
 
Information Technology and Services
13.4%
Computer Software
15.0%
 
Marketing and Advertising
11.8%
Internet
10.0%
 
Internet
10.1%
Information Technology and Services
10.0%
 
Professional Training & Coaching
2.5%
Information Services
10.0%
 
Other
20.2%
Other
25.0%
ClientSuccess
Computer Software
42.0%
Information Technology and Services
13.4%
Marketing and Advertising
11.8%
Internet
10.1%
Professional Training & Coaching
2.5%
Other
20.2%
STAMP
Human Resources
30.0%
Computer Software
15.0%
Internet
10.0%
Information Technology and Services
10.0%
Information Services
10.0%
Other
25.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Cale C.
Executive Sponsor in Internet

There's a lot of functionality in Client Success that helps support our CS Team. Tracking contracts, contacts, emails, support tickets, and last touch...along with all the reporting functionality...keeps us in touch with our customer base at a granular...

G2 User in Information Services

I can’t say enough good things about STAMP and my customer success manager. From the get-go, I have had nothing but a great experience with STAMP. The one on one training, support and tutorials have all greatly helped me use STAMP successfully. Being able...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

There is no messaging feature, to-do's are cluttered and hard to manage, and the parent child relationship for accounts is a mess. The API is very weak and not able to handle a lot of customers. It takes forever to load our client list and seems to...

G2 User

Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.

 
ClientSuccess
Most Helpful Favorable Review
Cale C.
Executive Sponsor in Internet

There's a lot of functionality in Client Success that helps support our CS Team. Tracking contracts, contacts, emails, support tickets, and last touch...along with all the reporting functionality...keeps us in touch with our customer base at a granular...

Most Helpful Critical Review
G2 User in Computer Software

There is no messaging feature, to-do's are cluttered and hard to manage, and the parent child relationship for accounts is a mess. The API is very weak and not able to handle a lot of customers. It takes forever to load our client list and seems to...

STAMP
Most Helpful Favorable Review
G2 User in Information Services

I can’t say enough good things about STAMP and my customer success manager. From the get-go, I have had nothing but a great experience with STAMP. The one on one training, support and tutorials have all greatly helped me use STAMP successfully. Being able...

Most Helpful Critical Review
G2 User

Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.

Screenshots

 
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