Compare ClientSuccess vs STAMP

See this
comparison of ClientSuccess vs. STAMP
based on data from user reviews. ClientSuccess rates 4.5/5 stars with 105 reviews. STAMP rates 4.1/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
ClientSuccess
Free Trial Unavailable
STAMP
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.4
8.5
Ease of Use
Ease of Use
9.1
8.5
Ease of Setup
Ease of Setup
8.7
8.1
Ease of Admin
Ease of Admin
9.2
8.1
Quality of Support
Quality of Support
9.4
8.2
Ease of Doing Business With
Ease of Doing Business With
9.5
8.1
Product Direction (% positive)
Product Direction (% positive)
9.4
8.9
Meets Requirements
ClientSuccess
8.4
STAMP
8.5
Ease of Use
ClientSuccess
9.1
STAMP
8.5
Ease of Setup
ClientSuccess
8.7
STAMP
8.1
Ease of Admin
ClientSuccess
9.2
STAMP
8.1
Quality of Support
ClientSuccess
9.4
STAMP
8.2
Ease of Doing Business With
ClientSuccess
9.5
STAMP
8.1
Product Direction (% positive)
ClientSuccess
9.4
STAMP
8.9

Features

Customer Information
Customer Health Scores
ClientSuccess
8.4
STAMP
9.8
Customer Monitoring
ClientSuccess
8.8
STAMP
9.5
Customer Profiles
ClientSuccess
8.6
STAMP
8.8
Playbooks
ClientSuccess
7.9
STAMP
10.0
Customer Segments
ClientSuccess
8.4
STAMP
9.5
Product Engagement
ClientSuccess
8.0
STAMP
8.9
Surveys
ClientSuccess
7.4
STAMP
9.4
Predictions
Churn Risk
ClientSuccess
8.1
STAMP
8.3
Upsell Opportunities
ClientSuccess
7.1
STAMP
8.7
Custom Triggers
ClientSuccess
7.4
STAMP
9.3
Machine Learning
ClientSuccess
5.6
STAMP
Not enough data available
Platform
Reporting & Dashboards
ClientSuccess
7.8
STAMP
9.7
API & Integrations
ClientSuccess
7.0
STAMP
Not enough data available
Data Import & Export Tools
ClientSuccess
7.6
STAMP
8.8
Workflow Capability
ClientSuccess
8.1
STAMP
Not enough data available
Notifications
ClientSuccess
8.2
STAMP
9.7
Customization
ClientSuccess
7.6
STAMP
8.8
Scalability
ClientSuccess
8.1
STAMP
9.2
Data Security
ClientSuccess
8.7
STAMP
10.0
Performance & Reliability
ClientSuccess
8.4
STAMP
10.0
User, Role, and Access Management
ClientSuccess
8.9
STAMP
9.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.4%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.6%
81.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.0%
18.2%
ClientSuccess
Small-Business
64.4%
Mid-Market
34.6%
Enterprise
1.0%
STAMP
Small-Business
0%
Mid-Market
81.8%
Enterprise
18.2%

Reviewers' Industry

 
Computer Software
43.3%
Human Resources
36.4%
 
Information Technology and Services
12.5%
Think Tanks
9.1%
 
Marketing and Advertising
9.6%
Marketing and Advertising
9.1%
 
Internet
9.6%
Internet
9.1%
 
Staffing and Recruiting
1.9%
Information Technology and Services
9.1%
 
Other
23.1%
Other
27.3%
ClientSuccess
Computer Software
43.3%
Information Technology and Services
12.5%
Marketing and Advertising
9.6%
Internet
9.6%
Staffing and Recruiting
1.9%
Other
23.1%
STAMP
Human Resources
36.4%
Think Tanks
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
27.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jason G.
Administrator in Computer Software

ClientSuccess provides a purpose-built app that covers the most essential needs of an end-to-end Customer Success Program. It is very easy to configure and simply using the product really helps educate our team on CS best practices. The concept of...

Administrator in Information Services

I can’t say enough good things about STAMP and my customer success manager. From the get-go, I have had nothing but a great experience with STAMP. The one on one training, support and tutorials have all greatly helped me use STAMP successfully. Being able...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Computer Software

There is no messaging feature, to-do's are cluttered and hard to manage, and the parent child relationship for accounts is a mess. The API is very weak and not able to handle a lot of customers. It takes forever to load our client list and seems to...

Administrator

Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.

 
ClientSuccess
Most Helpful Favorable Review
Jason G.
Administrator in Computer Software

ClientSuccess provides a purpose-built app that covers the most essential needs of an end-to-end Customer Success Program. It is very easy to configure and simply using the product really helps educate our team on CS best practices. The concept of...

Most Helpful Critical Review
Administrator in Computer Software

There is no messaging feature, to-do's are cluttered and hard to manage, and the parent child relationship for accounts is a mess. The API is very weak and not able to handle a lot of customers. It takes forever to load our client list and seems to...

STAMP
Most Helpful Favorable Review
Administrator in Information Services

I can’t say enough good things about STAMP and my customer success manager. From the get-go, I have had nothing but a great experience with STAMP. The one on one training, support and tutorials have all greatly helped me use STAMP successfully. Being able...

Most Helpful Critical Review
Administrator

Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.

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