1. [Home](https://www.g2.com/) 2. ... 3. [Customer Success Software](https://www.g2.com/categories/customer-success) 4. [ClientSuccess Discussions](https://www.g2.com/products/clientsuccess/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a260ed949c0456667231ea5da04ba5a7/clientsuccess.png "Product Avatar Image") ](/products/clientsuccess/reviews) [ ClientSuccess ](/products/clientsuccess/reviews) (424)4.4/5 ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true Customer Success Management Platform™ provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer. We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. ClientSuccess is more than a reporting tool that users reference once or twice a week. We're a true customer management platform, providing a powerful solution for the front-line customer success managers and actionable insights for Executives. Show More * * * ### 60.0 Nps Score Already have ClientSuccess? ### All ClientSuccess Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is ClientSuccess used for? ](/discussions/what-is-clientsuccess-used-for) What is ClientSuccess used for? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Subscription Revenue Management Software ](https://www.g2.com/tags/subscription-revenue-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What does customer success manager do? ](/discussions/what-does-customer-success-manager-do) What does customer success manager do? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Subscription Revenue Management Software ](https://www.g2.com/tags/subscription-revenue-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How much does Gainsight cost? ](/discussions/clientsuccess-how-much-does-gainsight-cost) How much does Gainsight cost? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Subscription Revenue Management Software ](https://www.g2.com/tags/subscription-revenue-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What is a CSM platform? ](/discussions/what-is-a-csm-platform) What is a CSM platform? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Subscription Revenue Management Software ](https://www.g2.com/tags/subscription-revenue-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) * * * \<0\>0\>Upvotes 0 * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is customer success platform? ](/discussions/what-is-customer-success-platform) What is customer success platform? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Subscription Revenue Management Software ](https://www.g2.com/tags/subscription-revenue-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") JS Loading... [Jackson S.](https://www.g2.com/users/83d641b9-2e09-4f70-a312-593b57c598d9 "Jackson S.") • over 6 years ago More Options - [ # Is there a way to mass upload Zendesk Company IDs so we don't have to manual input them in each client in CS? ](/discussions/is-there-a-way-to-mass-upload-zendesk-company-ids-so-we-don-t-have-to-manual-input-them-in-each-client-in-cs) ? [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes 2 * * * 5 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Devan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devan V.") DV Loading... [Devan V.](https://www.g2.com/users/d5aab827-f921-436e-a3cc-b4bf13818767 "Devan V.") • over 4 years ago Client Success Coordinator More Options - [ # Is there a way view clients that I am a CSM #2 on within my client list? ](/discussions/is-there-a-way-view-clients-that-i-am-a-csm-2-on-within-my-client-list) I am currently assigned as a CSM #2 on two clients. However, they are nowhere to be found in my client list. I still need to keep update with them just as if I was the Assigned CSM. Is there a way to place them on my client list? [ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software)[ Subscription Revenue Management Software ](https://www.g2.com/tags/subscription-revenue-management-software)[ Client Onboarding Software ](https://www.g2.com/tags/client-onboarding-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes 1 * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Atsushi N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atsushi N.") AN Loading... [Atsushi N.](https://www.g2.com/users/590183c7-73df-41ac-950d-ba1c42984005 "Atsushi N.") • over 5 years ago More Options - [ # Does ClientSuccess support B2C subscription companies? ](/discussions/32667-does-clientsuccess-support-b2c-subscription-companies) I'm looking for the product which enables B2C subscription companies to score individual customer(consumer) health and predict which customer will cancel a contract. It seems that major customer success software products support B2B SaaS company to monitor enterprise/SMB’s usage, but I’m... [Read more](/discussions/32667-does-clientsuccess-support-b2c-subscription-companies) [ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes 1 * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.&title=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClientSuccess+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ClientSuccess+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%0aAsk+ClientSuccess+questions+and+get+answers+from+expert+users+in+our+ClientSuccess+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/clientsuccess/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d83b749611ea5c35768ab05f8a13789f/clientsuccess.svg "Product Avatar Image") ### Have you used ClientSuccess before? Answer a few questions to help the ClientSuccess community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclientsuccess%2Fdiscuss%3Fsmall_ask%3Dclientsuccess) No ## Top Contributors in ClientSuccess 1 ![Jen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jen W.") JW Loading... ### [Jen W.](https://www.g2.com/users/3c881917-6740-4195-83a4-7850f4b43d15 "Jen W.") VP of Customer Success 2 pts 2 JR Loading... ### [Jamie R.](https://www.g2.com/users/076c7d77-27f6-4373-ae7a-395c60881040 "Jamie R.") Head of Customer Success 2 pts 3 JS Loading... ### [Jackson S.](https://www.g2.com/users/83d641b9-2e09-4f70-a312-593b57c598d9 "Jackson S.") 1 pt 4 ![Jamie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie R.") JR Loading... ### [Jamie R.](https://www.g2.com/users/b17d11d7-1203-4d25-9888-12b1522dc95e "Jamie R.") Founding Contributor 1 pt 5 ![Kristen G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen G.") KG Loading... ### [Kristen G.](https://www.g2.com/users/c1010a8d-9c52-4ebc-88c3-e6a392d33e11 "Kristen G.") Chronic Optimist, Latent Technophile, Amateur Gardener 1 pt