G2 reviewers report that Cledara excels in user experience, with many praising its clean interface that makes it accessible even for non-finance team members. Users appreciate the ability to easily view spending and available amounts on each card, which enhances overall control over SaaS management.
Users say that Vendr provides a structured approach to vendor selection, which has significantly improved their purchasing process. Reviewers highlight how the platform helps visualize workflows and pending approvals, making it easier to navigate the complexities of SaaS procurement.
According to verified reviews, Cledara stands out for its quick implementation and ease of use, with users noting that the onboarding process is intuitive. This has encouraged broader adoption across organizations, as team members find it easy to interact with the platform.
Reviewers mention that Vendr's strength lies in its negotiation capabilities, with users feeling confident that they are getting optimal value for their SaaS purchases. The platform acts as an extension of the finance team, providing essential background support and helping to clarify pricing ranges.
G2 reviewers highlight that while Cledara has a strong focus on spend tracking and integration with various platforms, some users feel it could improve in areas like contract management. However, the overall support experience is frequently praised, with users appreciating the responsive customer service.
Users report that Vendr's quality of support is exceptional, with many noting that the team is proactive in assisting with negotiations and ensuring that clients understand their options. This level of support has been a significant factor in user satisfaction, despite the higher entry-level price compared to Cledara.
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